Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

ADT Security Services, Inc

Founded 1874 • Angie's List since November 2002

B Rated | 75 Reviews

Service Categories

Description

ADT is one of today's most trusted and well-known brands in the security industry and currently serves more than six million customers, making us the largest company of our kind in both the U.S. and Canada. Our broad and pioneering set of products and services—from interactive home and business solutions to home health services—meet a range of customer needs for today's active and increasingly mobile lifestyles. ...

Other local Pros in your area

A
Advanced Technology Professionals,Inc.

We are a Home Automation specialty company, that focuses on Home Theaters, Multi Room Audio, Networking, Low Voltage wiring and Surveillance. We are also a Control4 dealer a home automation platform that integrates your home with all the smart technology devices.

Angie's List certified badge
Angie's List Super Service Award badge
Super Service
Award 2020

Verified Reviews

A few reviews for this pro…

F

RATED

02/27/2018

The can't seem to do it. ATD over charged me by $170 - $280 since last October and are following through with a threat to cancel my service. The charges have been added to my account in error. They say they're taking them off and refunding the $ but they have yet to provide an accurate and complete accounting of the services for the year 2017. ADT did poor work when they installed a new system sev...

DESCRIPTION OF WORK
I needed to get a bill corrected

CATEGORY home security systems

D

RATED

06/27/2017

Frequently malfunctioned, overpriced for what it is

DESCRIPTION OF WORK
Security Services

CATEGORY home security systems,security windows,home automation

SERVICE PROVIDER RESPONSE

Hello [Member Name Removed]. We're sorry to hear you feel this way. We do not see any service requests for any malfunctions you may have encountered. We would've been able to assist with scheduling a service technician had these concerns been brought to our attention. Additionally, we do offer relocation incentives in regards to moving. You may call us to discuss these options at 1-800-238-2727. T...
D

RATED

04/12/2017

When I was discussing the project with the sales person / installer, certain "promises" were made - for example we did not want the key fob which I was told could be exchanged for less expensive installation. At the end of the installation I was told that the fobs were included and that they could not be traded in to reduce the price. A case of bait and switch or another lying scum bag salesman.

DESCRIPTION OF WORK
Installation of alarm system, 3 door sensors and a number of glass break sensors.

CATEGORY home security systems

C

RATED

11/08/2015

My complaints begin when I cancelled my service. I did not agree to a Cancellation Fee.  I was informed of the existence of this fee of course after an ADT Employee made a persistent but failed attempt to get me to transfer service to my new address following a request to cancel service on September 12, 2014. I also immediately contacted the salesperson who sold me the system, Steve Henrickson out...

DESCRIPTION OF WORK
They installed a Pulse Security System for which I paid a $1,000 installation fee.  I kept the system active for 2 years.

CATEGORY home security systems,home automation

A

RATED

04/06/2015

Only one person came out and it took him about three hours. He did great job. He was friendly, knowledgeable, and helpful. He left the area cleaned.

DESCRIPTION OF WORK
I use Adt Security. They put the sensors for the windows and doors.

CATEGORY home security systems

Services Offered

Home Security, Home Automation, Home Health, ADT Pulse® Solutions, Gold Standard Custom Home Solutions

Services Not Offered

Ask for details

General Information
Free Estimates
Ask for details
Payment Options
American Express, Check, Discover, MasterCard, Visa
Senior Discount
10-20%
Emergency Service
Yes
Warranties
Ask for details