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Irrigation System reviews in O Fallon

  • A
    Hancock Irrigation Services Inc
    I recently had a irrigation system put in by Hancock and the experience was above fantastic! Todd came out to give me a great bid and scheduled the work. They called me the week before work was to be done, they showed up when they were supposed to and completed the job on time. Due to a fence being installed right after there installation Todd made 3 extra trips out to make sure fence guys knew were his lines were put. Yes disaster happened! The fence guys cut the main irrigation line installing the fence post. Todd came out with his crew to repair the broken line so the fence guys could finish. I cant tell how happy I am in the entire process. I used other companies before and NEVER experienced the service Todd and his team has shown me. If you want a great system from a fantastic company call Todd Hancock!
    - Tom G.
  • A
    Hancock Irrigation Services Inc
    Todd Hancock who owns and runs Hancock Irrigation used to work for the landscape company that I used for landscape type work. So when he branched out with his own irrigation business, I followed him. He installed the system and if I have problems, a lot of times he comes out and looks at it without additional charge. If it is something pretty minor, he just comes and does it which I respect because he installed the system. So when there is a problem with the equipment, most of the time he comes out and takes care of it without an additional charge. Sometimes if there is part or something, he has to charge me for the part, but he is good about backing up his work. His price seems very reasonable to me.
    - Dana F.
  • A
    Hancock Irrigation Services Inc

    A Class Act!

    I could easily tell by the initial professional approach of Hancock Irrigation Systems,  

    all aspects of the job-in-hand would be well covered. This company showed skills and abilities beyond the norm.

    The amount of detail oriented attention and awareness of home owners property was refreshing to see.

    Thorough follow ups are also performed - Absolutely no need for personal reminders or date books. . .

    As a friendly hint to all in the market for irrigation systems - If you accept the "Fly By Night" crews trying to make a quick buck and save you money initially - You surely will regret the consequences. Do yourself a favor and have it done right by the Hancock Crew.

    My hat's off to this company . . . Glad they are now offering exterior landscape lighting!

    - Ronald M.
  • A
    Maxson Services Plumbing
    We've had them out several times and they're coming out again to do more work for us. We had them out to do plumbing work, like installing faucets and toilets. They're very accommodating and easy to do business with. Their prices are good and their quality is great. They're punctual.
    - Richard E.
  • F
    Lawn Systems Inc
    The guy was nice enough, but didn't seem to have enough patience.  There were a few leaks and and he was seemingly frustrated.  He tightened the unions with a wrench and the pvc broke.  He blamed it on the fact that I had pvc, and that we really should put in copper.  He said the only way he could get the leaks sealed is to get rid of the union and glue the system.  I was a little leary about that, but allowed him to do so - because I am not an expert in irrigation.  He definitely was using a scare tactic that my system is a disaster waiting to happen with pvc...he may be right, I don't know....but everyone in my neighborhood has pvc, and I haven't heard of any disasters.  Also, by gluing my system shut, I guess I'm not going to be able to take off backflow in the winter...again, don't know if that is an issue or not...but it's a concern.
    Here's where I really have a big issue.  He gave me my bill, and took down my credit card information to pay it.  When the bill actually hit my statement, it was for more than the amount.  When I called about it, the lady said he didn't add everything in, and didn't add it up right.  That shouldn't be my problem.  She also said "someone should have called you."  Um, yeah. 
    Either way, they have lost my business.  If you choose to do business with them, watch your credit card statement.
    Angie's list - I feel like you let me down on this one.  I feel like I ended up being charged for their mistakes (I don't feel like most of the repair work would have needed to have been done if the union would have been only hand-tightened instead of with a wrench...and this cost me $160 because of that action).  Maybe it would have still needed some work, but the whole situation leaves me with a bad taste in my mouth, and the company doesn't feel professional.  From the billing process to the receptionist not really caring that they messed up, to the tech's seeming impatient....i'll try someone else next time.
    - Ryan B.
  • D
    The install was fine, it's the support that I am absolutely fed up with. I have called 6 times and left messages to have the system serviced, and to check a few lines that were damaged over the winter. ZERO communication back to me. I would highly recommend you find another person if yore looking to have a system installed!!!
    - Doug B.
  • A
    Allen Outdoor Solutions
    He was very professional, sketching out the entire lawn area and describing where lines needed to go, how water pressure would affect the system, etc. He was extremely nice and personable, spending a good deal of time examining the lawn, plants, and trees. He even helped us with some recommendations for restaurants in the St Louis area. We're certain his lawn service would be top-notch, but our location doesn't make it cost effective for him to send a crew all the way out here just to do regular cutting and trimming
    - George R.
  • A
    Hancock Irrigation Services Inc
    They're very responsive and easy to schedule. They're flexible and they do good work. The price seems reasonable to me.
    - Dana F.
  • A
    Hancock Irrigation Services Inc
    Professional & exceptional service
    - Anita H.
  • A
    Hancock Irrigation Services Inc
    Very good!!
    - Anita H.
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Lawn Irrigation Services in O Fallon

Companies below are listed in alphabetical order.

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  • JK Consulting

    223 Salt Lick Rd. Suite 333
    St. Peter's, Missouri