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Water Heater Repair And Installation reviews in Northbrook

  • A
    Reliance Plumbing Sewer & Drainage Inc
    It took a few days longer to complete the installation because a special part had to be ordered. The plumbers did a nice job of figuring out a temporary work-around so that we did not have to go for three days without hot water. They are friendly, courteous, professional and left the utility room cleaner than they found it. Just like the Boy Scouts.
    - Jim F.
  • A
    CJ Plumbing & Heating
    Dmitry was wonderful, prompt, efficient, affordable and beyond helpful. He came the same day within an hour after my call. He was able to fix my water heater issues (also thought me how to take care of it and maintain it on my own) he also inspected all the plumbing in the house and discovered issues with ejector pump and sump pump which was later fixed. I highly recommend CJ Plumbing for any plumbing problems you have.
    - Zhanna S.
  • A
    Chris Booker Plumbing Repipes & Dryer Vents
    Chris was amazing. He was always responsive and punctual. He was creative in solving a problem I was having with the hot water pressure in my home. He performed at a superior level on every task. He did everything he stated he would do and did it well. In addition, he was level headed and calm even when confronted with a problem. I would definitely hire him again and highly recommend him.
    - Pam T.
  • C
    American Weathermakers
    It was not very old and needed a repair again for the same problem a Control Box that stopped working. American Weathermakers did not actually find the problem. I had several repairmen out and the third one mentioned the pipe at the top was too hot and melting a part. It was another company that came to install a new water heater that pointed out my chimney was the problem, not the water heater. The chimney was back drafting because the shute was too narrow. That problem should have been discovered sooner. Before I bought two new water heaters I didn't need.
    - Windy K.
  • F
    Reliance Plumbing Sewer & Drainage Inc
    Reliance sent a plumber out and he literally just turned the water heater back on because he thought I just didn't know how to do it. He did not diagnose the problem and the. Proceeded to look at a label on my heater and tell me that the heater was over 10 years old and needed to be replaced and that I should call them so they could schedule the work. I was immediately suspicious and dug up the paperwork for the water heater and it turned out it was installed only 6 years prior (we were not the owners of the house at the time). There was mothing on the label on the heater that indicated what year it was installed so it seems the plumber just made that "over 10 years old" claim to pad the business account. So he lied to me and almost cost me thousands of dollars to replace a perfectly good appliance. Luckily I am not gullible and did my due dilligence to verify his claim. Anyway, guy leaves my house and the heater turns off again. I turn it on, goes through a cycle and turns off again. I google it and figure out what the problem was, it was the motherboard for the appliance. Well, not only was the heater not 10 years old, it was under warranty so the manufacturer sent us a new motherboard and we ended up finding a friend that installed it. Here we are 4 years later and the heater is still working just fine. I called Reliance back as soon as I found the heater paperwork and told them that I want a refund for their $90+ service charge (they charge that just to show up) because their guy not only did not diagnose or fix my problem, he flat out lied so the company can make some money off an unnecessary heater replacement. The manager refused, was rude and hung up on me when I told him that I will make sure I leave reviews wherever I can that they are untrustworthy and try to swindle customers.
    - Plamena T.
  • A
    Cascade Plumbing & Sewer
    Went great! Walter and his 2 guys came in and quickly and efficiently replaced the water heater and fixed the leaky faucet. They also went out of their way to identify a couple of small things like the sink plunger being misaligned and fixed it! These guys were professional and knew their stuff!
    - SHREYAS S.
  • B
    American Vintage Home Heating Cooling & Plumbing
    Have spoken with American Vintage about the problem a few times and have tried one solutiion they suggested which has worked for awhile but then the water heater has stopped working again for a short period of time.  We are currently working together to figure out why it goes out intermittently.  They have been cooperative and responsive to resolving the problem.
    - Ed W.
  • A
    Effective Air
    Bobby came and was very quickly able to see that our furnace was running 100% normal.  He arrived sooner than he said (this was an after-hours service call) and checked on my furnace and hot water heater.  What compelled me to write a review was because he then spent about 45 minutes with me trying to figure out where the smell was coming from.  He even got up on a ladder to check some wiring for me.  This was obviously above and beyond what he had to do.
    Effective Air has installed 2 furnaces for me in the past.  I'm glad to know they hire workers who are also caring people.
    - Matthew W.
  • A
    Lakeside Plumbing Inc
    Arrived a little later than estimated.  Mike was very knowledgeable and listened to our issue and details on how we wanted the new water heater to be set up (we have two and wanted to be able to have both, either one, or none of the water heaters running - to avoid having to turn off both water heaters when one fails). This water heater and valve failure required us to turn off all the water hot and cold to the entire house because one ball valve was broken we couldn't shut off the water at the water heaters. He arrived around 9:15am and left at 1:15pm.
    He covered the floors and carpets right away, then afterward cleaned up the area well, and explained how to use and maintain the new water heater.
    - Elizabeth K.
  • A
    Chris Booker Plumbing Repipes & Dryer Vents
    From start to finish, it went like clockwork. Installed very professionally. No time was wasted and no extra cost was involved.Any mess created was removed. The serviceman had a good attitude and was very friendly. I give him a five star rate and would use him again.
    - Duane M.
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Water Heater Installers in Northbrook

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