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Find Top-Rated Northbrook Snow Removal Services

There are 8 top-rated snow removal services in your area.

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Snow Removal reviews in Northbrook

  • F
    I signed the contract with Bob Leonard's, and paid in full for $595 in October 2017 for snow plow service on my driveway and sidewalk. The first big snow came on January 15, 2018. Nobody plowed the snow for me on the next day. I called that company and left message, and also sent e-mail to them. Nobody had replied to me until late that afternoon. Finally, somebody came in, but just shoveled my sidewalk, not the driveway. On the third day, I gave up waiting and calling. I shoveled the snow on my driveway by myself. I have never gotten any refund either. I was very disappointed with Bob Leonard's Landscape & Snowplow Service, and will never use this company again.
    - S C.
  • F
    Terrible and extremely disappointing. The repair job they did was of horrible quality, incomplete and still left broken. (image attached). Upon calling and emailing a few times to ask them to finish it, they have not had the courtesy to respond or correct the matter. I even emailed them saying I would consider posting reviews about their poor service, but still did not hear back. We are truly disappointed in their service, lack of caring and follow-through with long time customers such as us, and will NOT recommend either their landscaping or snow plow service to anyone. We do not know how they have earned Angie's List Awards in the past, but as of our experience with them in the 2016/17 Winter season, we think they are not deserving of such awards.
    - Rina A.
  • F
    HE SAID HE WAS COMING RIGHT OVER - BUT NEVER SHOWED UP!!!! A whole day & night were wasted!! I needed that driveway plowed so I could go to heart doctor!!! I had to cancel my appointment ! Outrageous!!!
    - Julietta B.
  • D
    Provider said they'd plow my driveway after the big snow through the Angie's List special. They agreed to the job, then called several hours later to tell me I wasn't in their service area. The delay was very problematic since I had a hard time finding someone else as the storm continued and plowing services were booked.
    - Kathy W.
  • F

    John, the principal of the vendor, came to look at our property after the original date set (because of an medical emergency in our family, came to our house and suggested some changes which sounded very good to us, left an told us he would be sending us a proposal for plantings to be removed and new plantings to be made.  After more than one month we had not received anything from John so I emailed him to remind him of his proposal promise..  He responded by emailing me back that he would be sending his proposal that day.  That never happened.  I have since sent him additional emails, none of which has he responded to  A\s far as I am concerned, John and or his company has totally defaulted on his responsibility with respect to the contract entered into through Angie's List.  We are disappointed as John appeared to be knowledgable in the area  we were looking for help and likely would use him for further work.

    At this point I deem our relationship to be over as he has done nothing of value to help us.

    - Theodore T.
  • F
    He didn't show up for the appointment. He hung up on me the first time that I called to see if he was available and the second time he yelled at me for being a procrastinator. He was so incredibly rude that he hung up on me twice and didn't even give me a chance to talk.
    - Wendy K.
  • A
    The men are careful and one year when there was some damage to the adjacent lawn, Bob issued a credit on the next year's contract to repair the area. I appreciated that he stood behind the work. I would certainly recommend his services.
    - Robert S.
  • A
    They are phenomenally reliable, crews are careful and considerate and quality of work is exceptional. They simply don't miss and give the homeowner the break when snowfall is just about 2 inches. Will continue to use them as long as they service an area in which I live. Prices are competitive and it would be foolish to walk away from this service for a couple of bucks
    - MARTIN S.
  • A
    Initially there was some confusion and we did not get sevice. The owner was responsive and worked out the issue however.
    - SUSAN C.
  • C
    They plow the driveway only within a foot or so of the garages, which makes it very difficult to get the cars out over the snow that's piled up in front of the garages.  In addition, one time they dumped the snow so close to the garage it was impossible to get the cars out.  When we called, they did come back the next day to move the pile of snow (the car was stuck in the garage for 24 hours), and we opened the garage door so they would be able to maneuver the plow in the tight space without damaging the garage door.  But they still ended up chipping a piece of the wood frame surrounding the door space.  I called multiple times to request them to come back to fix the piece of wood on the garage door, but they didn't respond.  In addition, 7 months later they sent me a nasty letter saying "your husband has no business telling the plower to do something the agreement says we are not going to do" (referring to shoveling close to the door).  Well, if that was the case, the plower shouldn't have done it in the first place - we only opened the door to PREVENT damage from happening.  We now have to hire someone to replace and repaint the wood around the garage door frame.  Rude AND unprofessional.
    - Karen J.
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Snow Removal Services in Northbrook

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