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Roofing reviews in Northbrook

  • D
    Prime Time Window & Gutter Cleaning Inc
    I spoke to them early last week. They said "How about Friday between 12:00 and 4:00?" So It was scheduled. On Friday, I got a message at 8:36 am that a technician was on his way. I told the guy it was scheduled between 12:00 and 4:00 so I had no reason that he was gonna come early morning so I told him not until afternoon. So at 12:29 I got a text that the technician was on his way, 1 o'clock, 1:45, there was no technician. 2:30 they're still weren't here. So I called them and left another message. It started to get dark. On Saturday, I called about 11:30 and said they never came and the guy said it was rescheduled for today. I said nobody told me that, he said I should have gotten an email which I did not. Their communication was terrible. So I said "What time today?" He said "It's between 12:45 and 4:00. I've waited. So I thought if it's a one-man guy he's not gonna finish it on time because it's gonna get dark. So he said "Why don't we reschedule it on Monday? They'll come between 12:00 and 2:00". So I said "Okay, but if they don't come that's it for you guys". And they didn't come. I called them and they said they'll come first thing in the morning between 10:00 and 12:00. So I got my self up and I was waiting and then was it was 1 o'clock. They finally showed up almost 3. It was four-man. The guy told me they'll be done in 30 minutes and I said no, and yes they were not done in 30 minutes. When I first scheduled, the cost will be between $110 and $120 and if there will be any unforeseen it may be a little more. When the crew came here they said it was a lot more. I watched them do the second floor. I told them to take pictures but I said it will take like hundreds of pictures so I got into a ladder to take a look at it. I asked them if they blown the downspout and they said yes but I saw that there were two of them that were not blown and then they left instead of doing it. I called them and they told me they will send someone who will blow the downspout between 11:00 and 1:00. I asked for a one-man. So he came before 9 today. 5 of the 8 of downspouts was not completely done. The job itself on the gutter was okay but they did not complete the downspout. The technician that came today I was really happy with what he did. For honesty and pricing I'd give them an F.
    - Judyth H.
  • A
    America Window Washing Inc.
    I was so impressed by how quickly this company responded. They reached out via email on Mon., Aug. 26 and came out to do the estimate on Friday, Aug. 30. I had a small window of availability to meet them and they were even early for the appointment. They inspected the downspout and worked with me to figure out the problem. I was emailed an estimate two days later, on Sun., Sept. 1st. The repair was done on Thurs. Sept. 5. I did not have to be there. It looks very carefully done, well-secured and I have not had any more instances of "waterfalling" from where the downspout had split open. The cost was reasonable and I would easily recommend them. This was not a "big" job but they made me feel like I was worth their time.
    - Kimberly B.
  • B
    Ned Stevens Gutter Cleaning
    The two-man crew arrived a few days after requesting service. They did not inform us ahead of time when they would arrive. Fortunately, we were home and could discuss some issues with them. They did a very good job of cleaning mud and debris from our gutters (didn't have many leaves in them). They found a broken shingle in one of the downspouts and cleared that. They also identified a potential problem with the outflow of one downspout which they recommended be corrected. I think the price for this service ($599) was way too high. We have a large 6,700 sq-ft home, but it took less than one hour to clean the gutters and dryer vent. Next time I will seek out another service provider -- I'm sure a quality job can be had for much less. They took photos of the downspout with the problem they found, and told me to expect an estimate for them to do the work. I have not heard back from them, but it is not likely I would use them to do the repair due to the high price of this work.
    - Leon Z.
  • F
    Seasonal Home Care
    This company called me and said that they have a special for gutter and downspout cleaning. $110 for all the gutter and downspout. It sounds like it was a good deal and all that I need. I made an appointment and A guy was able to come out on the appointment date. One guy, his name is Sergio and the only equipment that he have is a heavy ladder. I asked him if he can finished the job by himself? Because I know I will take a lot of time, but I told him that if he cant finished the cleaning, he can come back to finished it. But he said he can get it done within the day. And because the ladder that he have is very heavy I let him use my own ladder. Actually there are still leaves in the valley because he cant reached it with the broom that I let him borrowed. When it came up on the chimney, he refused to clean it, because he said they don't do roof cleaning. I asked him if how can he cleaned the downspout, he said he just poured a bottle of water in the downspout, the water goes down and that means that the downspout is clean. He said that leaves cannot go into the downspout because they are light, which is a lie. And also there is a spot there that have ice. I asked him if he can comeback to clean it, he said I have to make an appointment. So i called their office to make an appointment. the appointment was set on the 23rd of Nov. (yesterday). Since there is a spot there that is frozen and that he have to comeback for it, I just pay him $100 and I will pay him the $10 when he comes back. I went up there take photos of the places that there are still leaves, there are a lot of places.he left a ton of leaves up there. I send those photos to the office via text, and also send it to Sergio. I have waited yesterday for Sergio, I called the office and left a message, then again send the office a text message, when I found out that they have already blocked me, I was still able to call the number, but no answer, I can just leave a message, also I received a phone call from the number that Sergio gave to me, that he said it was his phone number, and the caller said that he was not Sergio, I made him repeat the number to me, and it was the number that Sergio gave to me, I also repeated back the number to Sergio when he gave it to me. He provided a bogus phone number. Sergio did not comeback and I have not heard from him. I went up there clean those spots that still have leaves and When I looked into the downspout, there are a lot of leaves in there. he lied about the downspouts are clean. I would never use this company again and I would never recommend them to anybody.
    - Judyth H.
  • A
    Pro Team Works Inc
    Been hiring them for several years. Very professional and great communication. They call me twice a year in spring and fall so I never forget to schedule. My homes are taller than normal, so I pay a little extra.
    - John C.
  • A
    Touhy Repairs
    Outstanding - Shannon fixed two gutter areas, including a complicated one which runs through the house and was backing up causing a stain on the exterior of the house. He worked quickly and efficiently, and charged a very fair price. He even painted to new gutter to match.
    - Todd S.
  • A
    Wilson Home Restorations
    We worked primarily with Scott who was very thorough, prompt, and punctual throughout the entire process. We initially asked that he just quote the first floor windows and upon seeing the quote decided to replace our roof and a couple of doors with them as well. The price was very reasonable, especially considering we had received quotes from other window companies in the past. Scheduling was very easy with Chris in the office who called as soon as there were clear days to start the work. The work was done quickly and our house looks great - it made a huge difference. We've received many compliments from our neighbors and would definitely use them again for other projects in the future!
    - Nikki S.
  • A
    Len Roofing & Remodeling
    Mark from Len roofing was a pleasure to work with throughout the process. He was very responsive and knowledgeable throughout the bid/estimate process. But more importantly, his crews (roof/window) preformed high quality work. I highly recommend LEN roofing
    - caryl s.
  • D
    Avondale Roofing Inc
    Unfortunately it went poorly. Liked Chris and had him out twice for estimate for a Spring 2018 roof replacement. Was pleased with his thoroughly viewing roof, both inside my attic and outside. Following second visit on 12/19/17, he informed me he���d call next day to schedule meeting to personally review estimate. Never heard back from him. It���s now first week of April, and am now back to ���Square 1��� with obtaining estimates from other companies. Ashame as I strongly considered using Avondale based on my initial impression of Chris, as well as recommendation from a friend.
    - Dale C.
  • C
    Bak Brothers, Inc.
    Then realized they could do roofing and possibly some masonry work, maybe even some exterior painting and light carpentry.... along with the windows. They seemed interested when they met with me, but after that, it was the last I heard from them. All in all the jobs I priced out reached about $30k. I don't feel I need chase people down to spend this kind of money, so I went with other companies that were also highly rated here on Angie's list, who followed through. I found the lack of follow up odd given the high reviews given and the dollar amounts involved maybe they were just busy, but again, I'm not going to chase a vendor down to spend roughly $30k when there are handfuls of highly rated contractors out there.
    - Eric H.
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Roofing Contractors in Northbrook

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