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Mold Removal reviews in Northbrook

  • A
    911 Restoration of Chicago
    Work was professional and timely. Ronne, the owner, oversaw every aspect of the work and the work crews were professional, pleasant and neat. Considering the difficult situation of cleaning up from a flood, addressing mold and restoring the area, it was a pleasure not to have to deal with the usual problems associated with workmen in your home as well. I would recommend them .
    - Sandy F.
  • F
    Mister Restoration
    initially punctual, provided a discounted rate and verbal agreement made I paid deposit and then remainder when days later they had come to finish job yet company failed to follow through with finishing project, have refused to finish job and behaved highly unprofessionally toward me.
    - karyn k.
  • A
    Alliance Restoration, Inc.
    Greg, the owner of the company, was an extremely honest and upfront guy! When I first reached out to him, he suggested I hire a third-party for mold testing and rebuilding our space to ensure there was zero conflict of interest. (All of the other companies I interviewed wanted to do their own testing.) When Paul came out to survey our situation, he was friendly, informative and thorough, taking the time to guide me through the whole process. Greg was incredibly accommodating, working with both my insurance company constraints and my schedule. His team, led by Jose, was professional, efficient and skilled! I can't recommend this company enough!!!
    - Jennifer B.
  • A
    911 Restoration of Chicago
    Roy was great! He sent the team back out to address the few issues I had remaining. the team fixed them all and offer to solve the issues that couldnt be resolved that day. 

    Thank you for resolving my issues.  That is a sign of an excellent company and team.
    - Carolyn K.
  • A
    PuroClean Disaster Services

    The work was done in a totally professional manner.  The cost was agreed to on a tentative basis considering that mold may be discovered as wall portions were removed.  This approach proved to be necessary as more mold was discovered and the cost was appropriately increased on a very fair basis.

    The work was done in a well organized manner in that the workers established their immediate work area, removed furniture, equipment and any other items from that immediate work area.  The work area was always established so that all mold infested materials could be removed from the basement through a basement window thereby preventing contact with such materials and possible infestation.  The immediate work area was defined and converted into a separate "room"  by taping heavy plastic sheets from the ceiling to the floor with over lapping areas to allow for the workers to enter and exit the then immediate work area.

    At all times they exhausted the air from the work area to the outside and pumped in clean air from the outside.  As the workers moved (followed the exterior foundation walls) the immediate work area was expanded so the "separate room" was expanded accordingly.

    Approximately the lowest two feet of drywall and insulation for each infected wall was removed and disposed of.  Where interior wall were infected, the drywall on each side of the studs were removed and disposed of.  Wood base board and door casing, as well as the door, were also removed and disposed of.  The floor plates and studs were scrapped and sanded where necessary to remove mold.  All areas where walls were left open (studs exposed) were sprayed with a chemical to prevent mold growth and/or expansion.

    The workers left their equipment to continue air transfer for an additional day before they retuned to remove all the plastic sheeting and eliminate the temporary "separate rooms."  At this point they returned furniture and equipment to their previous locations.

    I would like to add that the workers were always considerate of the areas they were working as well as surrounding areas. They were very efficient and we experienced little or no inconveniences while they were here.


    - Theodore T.
  • C
    Mold Pro Chicago
    The "mold inspection" consisted of a guy with a flashlight just walking around my house. I basically paid $159 for 2 air samples. Not sure if this is even a good price. I expected that he would be climbing up into my attic, into my crawl space in the basement, etc. He didn't even go up into the attic or down to the basement. Quite frankly, I don't even think he would physically be able to do either of those things. Why send a guy not capable of climbing, crouching, etc to do an inspection of any kind?! He was very nice but I expected more.
    Results of the air samples were received several days later as expected.
    Would not use again as there was basically no "inspection" done in my opinion.
    - Whitney F.
  • A
    AdvantaClean of Northwest Chicagoland
    Advantaclean (JT and his assistant Carolyn) were professional from the get go. From the scheduling of the appointments, to the explanation of the work to be performed, to the guys performing the work, they obviously work very hard to make sure all is top notch. We are pretty used to average to below average service from folks nowadays and I am particularly sensitive to poor service, and they are as far from poor as you get. :)
    - Alex F.
  • A
    Mold Solutions
    I worked with Adam from Mold Solutions to remediate mold from my attic and basement.  My entire experience with Mold Solutions was excellent.  When I found out I had mold in my house, it was a very stressful and scary situation for my family.  I had several mold remediation companies come to my house for inspections and estimates.  I did not feel comfortable with any of them because I did not feel they had my best interest at heart and I wasn't sure if I could believe what they were telling me.  However, when I met with Adam, he was so professional, knowledgeable and sincere.  I completely trusted everything he told me because he was interested in helping me fix my mold problem by honestly answering all my questions rather than use scare tactics to get my business.  Adam went above and beyond what was expected of him...he even returned my call on a Sunday to answer additional questions that I had and always followed up with me every step of the way.  The Mold Solution crew that came to remediate the mold was extremely courteous, professional and effective.  Aside from the honest work that Mold Solutions provides, their estimate was extremely competitive, if not one of the most affordable one I found.  I can't speak highly enough about my experience with Mold Solutions, specifically due to Adam's commitment to his profession.
    - Debbie H.
  • A
    Preferred Restoration
    Steve and Charlie are amazing and a fantastic team.  Our basement flooded and Steve was out 2 hours later with pumps to drain the 8 inches.  Then Charlie came out to put fans in right away to dry our basement and as soon as that was done, Steve Charlie and their wonderful team came out to tear the drywall out, the doors and the cabinets in order to avoid mold and get the restoration started.  I didn't have to worry about a thing and being pregnant at the time, it was comforting to know that everything was being taken care of by trustworthy and fantastic people.  They know what they are doing and we have referred them other friends.
    - Lindsey B.
  • A
    SAFESTART ENVIRONMENTAL
    My tenant in a rental home complained about a possible mold problem due to a foul smell in the basement. I found the problem to be a sewer gas leak from a dry drain. I fixed it by pouring a quart of water down the drain. However, my tenant was unconvinced and hired an unreliable mold testing company and received a report there was penicillin mold in the basement.

    I knew nothing about mold, remediation, testing or what to do or who to talk to. From what I could glean off the Internet I knew the problem was not to bad and certainly not as bad as my tenant contended. I reached out to my realtor for advice. She informed me, since my tenant had "paperwork" I had a serious situation that needed to be handled professionally. She gave me a few numbers from her firms Rolodex.

    The first couple guys I talked to we're contractors who did the work. From them I learned I was missing a step in the process. I needed an environment specialist. This all lead me to Safestart and Larry Schwartz.

    From the first conversation on the phone with Larry, I could see the light at the end of the tunnel. He is as professional and legit as it gets. His resume is indisputable. He was the first person in the state to be certified as a mold inspection teacher. Apparently the mold removal industry has more than its fair share of unreliables. So much so that you need a specialist like Larry to insure your situation is handled completely and professionally.

    I met him at the house for the investigation. From the start he took the time to educate me about my situation - the true extent of the mold problem - what needed to be done - the costs involved, everything was upfront. He helped secure a reliable contractor; reviewed the bid and helped me renegotiate the work to fit his plan. btw the amount of the savings exceeded Larry's fees. After the work was done he reinspected and performed a new mold test. He sent the test samples to a lab. When the results came back Larry prepared his final report and I had my "paperwork".

    My tenant? From the day I hired Larry I never talked to her again about the problem ... Larry handled that for me too.
    - William R.
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Mold Removal Experts in Northbrook

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