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House Cleaning reviews in Northbrook

  • A
    Fresh Tech Maid
    Melanie has been a great help to us! She has done a thorough job cleaning our house, working around the dog, sometimes our kids as well to get the job done efficiently and completely. She is reliable and trustworthy in our home, which enables us to rest easy and turn to other things while she cleans a house made dirty by three boys!
    - Preya T.
  • A
    Perfection Cleaning Service
    I have used Perfection for over 25 years. They have always done an excellent job in my homes. The crew is hard-working, well-managed by Jaime. They take initiative if they see something that should be cleaned that I didn't mention. The office staff (Bob and Joyce) is friendly and always accommodating, communicating first thing in morning arrival time of crew. They are the only cleaning service I have used and will continue to call them.
    - Anne L.
  • A
    Easy Top Cleaning Company
    we thought it would be a simple cleaning job. However it turned out to be a tough job. Because of the crawlspace, Jana had to crawl in the crawlspace to clean it. She is very professional and kind. The result is way above our expectation! Highly recommended!!!
    - Jun X.
  • F
    ELIZABETH CLEANING SVC INC
    It���s been awful. It started out as ���Elizabeth Cleaning��� which Elizabeth was in charge and she expected her workers to get down their hands and knees to actually clean the floors. Once she stopped running the company, handed it over to another woman and man I will say they don���t know what their doing. Over the time I���ve used them it has gotten worse and worse. They will call the day before saying they are short of crews and don���t have anybody available. Then last week was the final straw when they broke my decorate dishes and bowls having the nerve to scotch tape them back together without telling me. The only reason I kept them is because they didn���t steal. I have a stove top that requires a certain method of cleaning, so I need a consistent crew because if you don���t know how to clean it with a specialized razor it won���t come clean like I want. My refrigerator requires a special cleanser to prevent scratching it. They would always send different crews that showed up at inconsistent times charging $160 when they weren���t cleaning the whole house since I asked them not to clean two bed rooms and my office. Above my front door is wooden decorative lattice which they broke and put a band aid where it was broken putting it back above the door denying they broke it. The wrecked skillets by putting them in the oven, not telling us and my daughter preheated the oven to make cookies, so they are no longer any good. I don���t want any compensation. They had the nerve to enter my home through my backyard and after the fact sent me a message asking if it was alright. I am just going to call them and tell them I cannot give them any more chances and I will find another house cleaner though Angie���s List. I will not recommend this company to anybody. It is just sad what this company has become since Elizabeth was directly running it.
    - Barbara S.
  • A
    Andreea Cleaning Service
    This company does a great job making sure the entire house is clean. They work around my schedule excellent service Andreea came with 4 people showed up on time worked efficiency and did a beautiful job. They did a wonderful job!
    - David B.
  • A
    Andreea Cleaning Service
    Andreea is very responsive. The 2 ladies who did the work were accommodating with our movers, worked quickly and diligently - they did a great job. We scheduled a move-out deep clean, which includes kitchen cupboards and fridge, but we didn't have any furniture in the space, nothing to work around. Two people worked for about 2.5-3 hours. Highly recommended!
    - David B.
  • A
    BZ Clean
    We reached out to BZ Clean and within a few hours we received a message offering their services and a an approximate cost. We met with Angelika at our home to get an accurate estimate and hired her. At the time of cleaning, she was prompt, courteous, and couldn't have been more accommodating to our specific needs. She even mentioned if we wanted her to focus on a specific area at our next clean to let her know. We were happy with the work performed and when we came back home it had a "clean" smell. We couldn't be happier we hired Angelika.
    - Timothy H.
  • C
    girlFriday Cleaning Services-Your Life's Concierge
    I would suggest proceeding with caution if you use this company for cleaning service. We used girlFriday���s bi-weekly cleaning service for nearly a year and were generally satisfied with the service and communication. It was nice having the same person come into our home every visit. Unfortunately this changed recently when we noticed damage (e.g., dings, nicks, and scuffing) first to our new wood bed frame and then more recently on a number of our wooden kitchen cabinets and panels. The damage was perfectly in line with the height of the vacuum canister piece that sticks out on the front and sides when in use. When I first shared the news regarding damage, girlFriday verbally told me that this had been an issue in the past with this specific staff member and asked if we wanted a different person. They also recommended that I put padding on the vacuum and told me to consider buying a canister vacuum instead of an upright so that this wouldn���t be an issue for future cleanings. Initially, the company seemed to agree that the damage was caused by the vacuum both in person and via email (per the owner: ���I was able to look @ the pictures as well so I am in complete agreement with you.���) and said they were addressing this with the staff member. However, they changed course when I shared repair costs. When the company came out a second time to inspect the damage after I provided an estimate, they claimed that their staff would never vacuum in such a way that would cause damage and tried to demonstrate the vacuum motion their cleaning team would use in an attempt to show me that damage was impossible (by this time I had put a ridiculous amount of padding on every piece of the vacuum). I have been home when our cleaning lady was vacuuming and know that she did use a basic back and forth motion that easily could have scraped the cabinets if she was in a hurry. They also ultimately suggested that it may have been someone in my household who caused the damage since we surely vacuum in-between visits, but we do not. I was pregnant when the damage occurred and admittedly have not vacuumed once in the past 10 months. It was confusing how I���d be able to cause damage by vacuuming, but their staff would not. Unfortunately after a good first phone call and string of emails to discuss this issue, communication has become increasingly defensive. The company has not been willing to accept responsibility for the damage and only offered to cover a small portion of the cost to repair or replace the cabinets ($200 plus a free cleaning, whereas repair estimates are $1100-1300) as a ���gesture of good will.��� Their rationale was that the cabinets were not brand new and had normal wear and tear, which I disagree with, especially since several of the cabinets are panel facades and do not actually open so we never use them. Images of the cabinets and bed are included in this review. We chose this company since there were so many good reviews and they are bonded and insured, but unfortunately they did not live up to the reviews or company promise.
    - Lindsey W.
  • A
    BZ Clean
    Angelika did an excellent job in cleaning. Our stove and fridge look new. She was very responsive in scheduling and answering emails. She was punctual, nice, and trustworthy. Our house was too big to be cleaned in the 4 hours for the deal, but I knew that prior to the purchase. Angelika was responsive to my needs and adjusted her work accordingly. I would highly recommend BZ clean.
    - Katherine F.
  • A
    BZ Clean
    We had a vey good experience. All our key items were cleaned well and efficiently. Small touches, like making the kid's beds were nice. We paid for an extra 2 hours to make sure the entire house was cleaned. Oversll, we were impressed with the service provided so opted to schedule repeat service.
    - Natalie C.
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Home Cleaning Services in Northbrook

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