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Gutter Cleaning reviews in Northbrook

  • F
    Seasonal Home Care
    This company called me and said that they have a special for gutter and downspout cleaning. $110 for all the gutter and downspout. It sounds like it was a good deal and all that I need. I made an appointment and A guy was able to come out on the appointment date. One guy, his name is Sergio and the only equipment that he have is a heavy ladder. I asked him if he can finished the job by himself? Because I know I will take a lot of time, but I told him that if he cant finished the cleaning, he can come back to finished it. But he said he can get it done within the day. And because the ladder that he have is very heavy I let him use my own ladder. Actually there are still leaves in the valley because he cant reached it with the broom that I let him borrowed. When it came up on the chimney, he refused to clean it, because he said they don't do roof cleaning. I asked him if how can he cleaned the downspout, he said he just poured a bottle of water in the downspout, the water goes down and that means that the downspout is clean. He said that leaves cannot go into the downspout because they are light, which is a lie. And also there is a spot there that have ice. I asked him if he can comeback to clean it, he said I have to make an appointment. So i called their office to make an appointment. the appointment was set on the 23rd of Nov. (yesterday). Since there is a spot there that is frozen and that he have to comeback for it, I just pay him $100 and I will pay him the $10 when he comes back. I went up there take photos of the places that there are still leaves, there are a lot of places.he left a ton of leaves up there. I send those photos to the office via text, and also send it to Sergio. I have waited yesterday for Sergio, I called the office and left a message, then again send the office a text message, when I found out that they have already blocked me, I was still able to call the number, but no answer, I can just leave a message, also I received a phone call from the number that Sergio gave to me, that he said it was his phone number, and the caller said that he was not Sergio, I made him repeat the number to me, and it was the number that Sergio gave to me, I also repeated back the number to Sergio when he gave it to me. He provided a bogus phone number. Sergio did not comeback and I have not heard from him. I went up there clean those spots that still have leaves and When I looked into the downspout, there are a lot of leaves in there. he lied about the downspouts are clean. I would never use this company again and I would never recommend them to anybody.
    - Judyth H.
  • A
    Pro Team Works Inc
    Been hiring them for several years. Very professional and great communication. They call me twice a year in spring and fall so I never forget to schedule. My homes are taller than normal, so I pay a little extra.
    - John C.
  • A
    De Marco Window Cleaning
    We have used DiMarco Window Cleaning to clean our windows for the past two years. They have always been professional and responsive. They always do a wonderful job and take great care in their work. Their prices have consistently been very reasonable. Marco and his team are such hard workers and so easy to work with. Highly recommend!
    - Sarah S.
  • A
    Amruss Inc & Isabela Skalna Inc
    Couldn't be happier with this company. They went out of their way to get us scheduled at what was a very busy time for them. They were super friendly and eager to please, the price was great, and they did a great job cleaning the gutters. Will definitely be hiring them again this year!
    - Karin H.
  • A
    Amruss Inc & Isabela Skalna Inc
    Two guys showed up on time and worked hard all day. They really care about the customer's satisfaction and will do whatever is asked to achieve that. I dread using companies for the first time because you never know what to expect, but they exceeded my expectations. I am so happy with the results and will definitely use this company again in the future with pleasure. The only negative was they left my job mid-way to do another scheduled job and came back over two hours later to complete my job. This was not the fault of the employees but the office. I do not think they realized the scope of my job when the appointment was made and did not schedule enough time. Next time, I'm sure this problem will be eliminated as they will have a record of how much work is needed and how long it will take. I would like to thank this company for providing outstanding service to my property. John and his assistant are to be commended.
    - Elisa G.
  • C
    Pro Team Works Inc
    Came out and cleaned gutters washed them nicely. however did not blow the roof. We had to go up the next day blow the roof of leaves and seeds minor sticks. This was obvious and if they were thorough it would have been done. . tthen we recleaned the gutters. Purpose of them coming out so we did not have to go on the roof . They charged us extra for something. Not sure what
    - pat c.
  • A
    Productive Work Inc
    Victor texted me on his way and texted me once he was finished. Very efficient and responsible. I had a bit of a concern regarding the leaves that were left in bags, but Victor helped me out and then Toma solved the concern/problem I had. In the end, no issues, problems, or concerns. Excellent Customer Service and Outstanding Workmanship. Thank you!
    - amy s.
  • C
    Pro Team Works Inc
    My gutters are clean. But they didn't show up when they said they would twice. They put my credit card through and charged me extra before they performed the work (Doug, the manager, thought the gutters had been cleaned!). I have 2 heavy duty plastic garbage bags filled with the detritus from my gutters sitting in my driveway. I can't recycle without rebagging, and they are too heavy for me to drag elsewhere. I think they should have been removed or correctly bagged as part of the service.
    - Kathy W.
  • F
    Homeservicecorner.com
    Hired them to clean our windows.  During the window cleaning process they broke a storm window.  They apologized, told us they'd fix it immediately, took the broken window with them, and then never came back again.  We have their invoice where their Tech noted that, "have 1 storm to replace" and signed it M.K.  We paid for their service in good faith.  We tried calling to no avail. Now we're going thru a winter with no storm in a big double hung window.  Uncool.  They should have taken care of this immediately.  I understand that we're all human and make mistakes, but failing to take ownership of the mistake and make it right is unacceptable.
    - Allen S.
  • A
    Pro Team Works Inc
    I didn't climb to look in the gutters but there were bags of the contents in the front and the back of the house.  We did get charged an additional $41.00 because of the size of our house and to be honest I don't remember what they said in the original add other than there could be additional charges.
    - Holland S.
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Gutter Cleaners in Northbrook

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