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Crne's Environmental Control

Founded 1988 • Angie's List since February 2013

A Rated | 42 Reviews

Description

For over 25 years, we have been recognized as one of Chicagoland's most well respected heating and cooling companies. With locations in Northbrook and Palatine we are committed to providing superior sales, service and installation to both residential and commercial customers. We employ dedicated, highly skilled, quality factory trained technicians and craftsmen. We also offer yearly maintenance agreements. We are available 24 hours a day, 7 days a week. Including all holidays. Residential and commercial....

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Verified Reviews

A few reviews for this pro…

F

RATED

06/23/2019

CRNE's quote was extremely high for the Annual Maintenance. They wanted $89.00 for the trip to my house and an additional $156.00 for diagnostics (this fee can be waived if CRNE doe the repair). They wanted a total of $245.00 just to diagnose the problem. I had called 7 other heating & cooling businesses for quotes before calling CRNE's and the quotes from others ranged from $80.00 to $120. CRNE's...

DESCRIPTION OF WORK
Annual Maintenance

CATEGORY heating & air conditioning/hvac

SERVICE PROVIDER RESPONSE

Thank you for taking the time to share your comments regarding our recent phone conversation. When you initially called our office, you mentioned that your air conditioner was not working. We gave you pricing for a service call. You did not ask for pricing for annual maintenance, which is a completely different type of call. We are an honest company that provides you with all of the prices up fron...
A

RATED

03/30/2019

We have a service contact with CRNE and have used their services for 14 years. Our heat stopped working this week and they arrived to assess the situation about an hour after I called. They had warned us that our 17 year old furnace would probably need to be replaced soon, so we weren’t shocked that they said it was time for a new furnace. They came back a few days later to install the new furnace...

DESCRIPTION OF WORK
Replace furnace

CATEGORY heating & air conditioning/hvac

SERVICE PROVIDER RESPONSE

Thank you for your continued business! We strive to provide our customers with the best service in the industry and are happy you chose us! We appreciate you taking the time to leave us a review.
A

RATED

03/01/2019

Wonderful, but Al and Tom had to move some very heavy oak furniture to get at the pipes. It was beyond their call to duty, but they were so nice and cooperative and moved the very heavy furniture. Both Al and Tom are exceptional and have great attitudes. They are great role models for what a service person should be. I would recommend our management company continue to use CRNES. Thank you, thank ...

DESCRIPTION OF WORK
Radiant heating pipes need to be bleeded. I'm in a condominium and do not know anything about payment.

CATEGORY heating & air conditioning/hvac

SERVICE PROVIDER RESPONSE

Thank you so much for your review! We are happy that you had a wonderful experience with our technicians. We look forward to working with you again in the future!
A

RATED

01/30/2019

We wanted a new heater because the house we bought had an old heater which did not distribute the heat evenly. The room above the floor where the heater sat was as hot as if it were summer, and a room which was the farthest away from the heater was so cold in the summer that nobody wanted to enter it. When we discussed this with the CRNES's maintenance crew, they explained what the issues were wit...

DESCRIPTION OF WORK
Replaced an old heater with a new one. The old one was still working, but it was over 10 years old and inefficient.

CATEGORY heating & air conditioning/hvac

SERVICE PROVIDER RESPONSE

Dear [Member Name Removed], Thank you for taking the time to leave us a review! We appreciate your feedback and are happy to know you are enjoying your new equipment. We look forward to working with you for many years to come!
C

RATED

07/17/2018

Technician appeared knowledgeable and was willing to take the time to explain procedures in detail. This was an emergency assessment of our AC which had stopped working over the weekend. Part of the diagnosed problem was low refrigerant. Technician replaced 7lbs of R22 Freon at $175 per pound. It was not until the following day that we compared prices of other local companies we had considered, bo...

DESCRIPTION OF WORK
Air Conditioner Repair

CATEGORY heating & air conditioning/hvac

SERVICE PROVIDER RESPONSE

Thank you for your review. As I had stated to you in response to your email, each company has their own fee structure. We provide a flat rate and do not charge additional labor with the installation of Freon. We do not charge any additional labor costs, which many companies do not disclose until after the service has been performed. The technician did communicate all costs to you up front, which y...

Services Offered

service & installation - residential & commercial - furnaces, boilers, air conditioning units, hot water heaters, humidifiers, sump pumps, generators, air duct cleaning

Services Not Offered

new construction

General Information
Free Estimates
Yes
Eco-Friendly Accreditations
No
Payment Options
Check, Visa, MasterCard, American Express, Discover, Financing Available
Emergency Service
Yes
Warranties
Yes