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Closet Design reviews in Northbrook

  • A
    Everything Closets
    After receiving multiple quotes, I selected Everything Closets and I am glad that I did. Overall, they had the best quality at the best price. Closet design was easy and installation was quick. Installers were professional and clean. We will be adding a system to my garage within the next year and I'll be calling Everything Closets. Amazing experience.
    - Scott O.
  • A
    Mordini General Contracting
    Mordini Contracting did a fabulous job. Tom Mordini was great to work with. He made suggestions, listened to our ideas and then blended everything together seamlessly. He told us he could get almost everything done in 3 months. We laughed. In 3 months, everything he promised - and more - was done and done beautifully. Even with minor changes, Tom managed to get things done on time. Tom and his crew were punctual and cleaned up as best they could every day. They made a difficult process as easy as possible. We would absolutely hire Mordini Conctracting again!
    - DEBRA O.
  • A
    Handy Men & Mrs Helper Kitchen & Bath
    Andy and his crew (Scott, Martin, Dan, and Brian) were exceptional start to finish. Prompt arrivals each day, courteous, respectful, honest, and great craftsmanship. Andy also helped source materials that we had a hard time finding ourselves, and made sure we were 100# satisfied before collecting final payment. Would highly recommend.
    - Austin M.
  • A
    Closet Organizing Systems
    Donna, who was our representative from closet OS came out to our house and worked with us to design the closet with what we wanted as well as make some recommendations to improve our design. She came back several times during construction to measure the space and make sure sure that we were getting what we wanted. When the closet was installed, the installers were very professional and neat! They took all the packaging and cardboard out to the dumpster and made sure that nothing was left behind. They asked our opinion on the installation as the closet was going in to make sure that it was as we had planned it. We were very pleased with both the quality of the materials used as well as all of the employees that worked on our project. Donna and the installers showed up on time and we would definitely recommend them to other customers as well as family and friends.
    - Ann S.
  • A
    Neighborhood Remodelers
    Excellent. They provided weekly progress reports and updates so I knew exactly when and where my money was going. Their crew always showed up on time (or I was notified in advance if there were any changes). They did what it took to do a complete and professional job, including coming back weeks after the work if something loosened up or needed to be altered. Given the problems I have had with plumbing and electrical work that previous owners have done, for anything critical that i don't want to ever have to worry about again, I go to these guys.
    - David B.
  • A
    Everything Closets
    We contacted Lonny about getting a quote for our new master closet. Everything closets was one of 3 major closet companies that we took bids from for the project. Lonny listened to our needs ad wants and created a closet that is amazing. Not only was his cost significantly less than his competitors, the design was much more useful. He came to the appointment on time and was very thoughtful putting the presentation together - which also came in on time. He gave us a delivery date and ended up coming a few days earlier(we were very happy about that). The installers were very friendly, clean, punctual and made sure to take care of all the new work that had been done in the rest of the house. We will be using him again for other projects and are very happy with our decision!
    - Andrew S.
  • B
    Closet Organizing Systems
    COS did great at scheduling and confirming the April 17 meeting for an initial design.   All personnel were on time throughout.  My instructions to the designer, Tom Mayfield, were to give me cabinets for $1,000 for the items I then had in a wire bookcase and plastic boxes and bins on the floor of the laundry room, and if space were left over to build in room for large bags like sports bags.  I told Tom that I could not read an architectural sketch, so that I was relying on his design.  He told me that his design, which was to use the whole wall, would offer a lot more space than I currently had in my wire bookcase, and that there would be room left over for a hanging closet.  We spent way too much time with him trying to explain to me his drawing, because I can't visualize widths, angles and directions of doors from architectural drawings.  I decided to trust him since I had explained my priorities and what I wanted and since COS had such great reviews.  I then faced a few surprises when it came time to sign.  The price was well over the budget I had provided, included 3 doors of the design we had discussed and a fourth flat panel, and included no backing (shelves were flush against the wall, which in fact worked out but I find it inappropriate to be told at the end to initial that backing would cost more when we had always discussed "cabinets").   When built on May 7, the system was very nice, solid and well made by installer John Lyons who was very pleasant and also did a great job of keeping the area clean), but Tom's design was poor.  Over one quarter of the space was wasted with a hanging closet accessible only through an 8" wide opening the user would have to reach through standing at an awkward, diagonal angle.  One quarter of the remaining space was wasted through narrow shoe shelves, wide enough for only 3 shoes at a time, to create the 8" access (my husband's muscular arm is as wide as the amount of access given to get into a 22" wide, floor-length hanging closet!).  The bottom portion of the other half also wasted space.  After an unhappy meeting with Tom and various emails and calls expressing my disappointment and explaining the problems, COS was very helpful about removing the useless design features and substituting conventional shelves in the unacceptable half.  The replacement install on June 8 finally gave me the space I had expected and is very satisfactory.  My lessons learned were (1) I had read about and hoped for a good organizer being able to design shelving to hold things in a logical way and maximize use of the space.  Either that hope was a waste of time, money and effort, or I did not get a good design.  The replacement shelves installed June 8 (the full width of the space, straight all the way across, like a bookcase) were far more efficient and generated far more useable space than Tom's fancy attempt at different widths and sizes.  (2) my m.o. has been that if a provider gets as good reviews as COS had that I may not get multiple estimates and seek designs from multiple companies.  Given that I am paying $2,000 when I told Tom I hoped to spend $1,000 (and truly expected beforehand to pay $1400), this did not serve me well, and I definitely would recommend getting another estimate besides COS. (3)  if I can't understand the plans, don't do it--simpler is better.  Be cautious trusting the "designer."  (4) if I get hit with surprises in price when it is time to sign, next time, I hope I will walk away.  At the time I felt like I had invested too much time (I work) to go through the same process with someone else, but the last minute surprises in price were obnoxious and probably a warning sign that the design hadn't been well thought out.    With the replacements, the system is very nice and well-made, give me the space I had wanted, and should add value to the house, but I would definitely get multiple estimates and go with a straightforward design next time.
    - Anne G.
  • A
    Closet Works
    I have so much more room.  They created much more storage space.  I'm going to have them re-model 3 more closets, one at a time, after they're painted.  I found them to be very reasonably priced.
    - Linda P.
  • A
    Crooked Oak
    We are very happy with the closet and impressed by the craftsmanship. Our only issue was with their leadership regarding the closet design. We felt like we spent a great deal of time designing a closet to fit our space and needs.
    - Melissa S.
  • A
    Everything Closets
    We?ve got multiple closets to be done. He was very professional and on time. He understood what we wanted. He quoted a competitor. First of all his prices were very competitive and it was a good price. Second of all he cut better designs and better ideas to use the spaces compared to his competitor. So that was a deciding factor for us with better designs. He was very punctual and very professional. He was very friendly. He was kind enough to make an appointment with us on a Sunday because that was the most convenient for us. Typically it does not happen that way. Their pricing was very competitive. One appointment with them was at our house regarding the quote and the second appointment was to see the actual products, types of doors and materials in their showroom. So we got a better understanding in detail of what we wanted and what we didn?t want. I would use their services again in the future.
    - Jennifer S.
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Closet Designers And Builders in Northbrook

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