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Fence Company reviews in North Riverside

Real People ~ Real Reviews ~ Real Results

  • Roger and his team were amazing! A huge wind storm decimated our cedar fence which was 20 years old. Roger had previously replaced a few of the old posts and those held during the storm, but complete panels were down. We worked with Roger to design a custom cedar fence with a prairie style top as well as a swinging driveway gate. The work was scheduled and had to be pushed back a couple of days due to rain. Roger kept us informed along the way. When the crew actually came, it took them two days and the results were gorgeous. They even stayed late to finish on the second day, using headlamps when darkness fell. They cleaned up after themselves. We had one issue which Roger cleared up personally. Our fence is lovely, and we've had many people comment on it. We would HIGHLY recommend Roger and his team to anyone wanting a quality fence!!
    - SUSAN P.
  • In 2009 this company build a fence for me. In the summer of 2016, I realized that most of the 4x4 posts started to deteriorate near the ground so I decided to have a closer look and removed the soil around them. To my great surprise, as you can see from the photos, I discovered that many posts had insufficient or no cement at all. I emailed them twice with no success. I send a registered letter last March and finally John Keefe replied deflecting responsibilities to the “Nature” of wood and time and asked me 125$/post to replace them. He did not take any responsibility about the fact that the installer DID NOT USE CEMENT at the base of the damaged posts. My contract with them states clearly "4x4 post wood set with concrete footing". Installing them without cement and not taking responsibility is called cheating. Be aware before dealing with this company. If the owner replies I will be glad to share with you his response and the text on my letters.
    - Giuliana d.
  • I needed 5 post replaced on my cedar fence. There was zero communication on what time they were coming and no call on when they were to put the fence back up. I had to call tell them it needed to go up because of my two dogs. Again they showed up when I wasn't home to finish. My original fence was from this company but now there are different owners. I think the original owners knew more about customer service.
    - Mary Ann O.
  • They came to offer a free estimate. Unfortunately, something came up at work and I was unable to be there to meet the guy. Because of this, I think I went with someone I was able to meet and connect with. The quote was on time, thorough, and very competitive though. Quote was for 100 linear feet of cedar fencing.
    - Bryan S.
  • From the initial contact with Sergey to the final bill payment I could not really have been more pleased with the entire process. 
    Sergey came out quickly for initial measurements, gave me several options on the spot, and sent me a proposal based on our selection that same day. They offered credit card payment in 2 lump sums without any additional fees for using a card, which we found nicely differentiates from at least 2 of their competitors. Throughout the process of scheduling and estimating I was able to get in contact with both Sergey and the office quickly if not immediately. 
    Once we arrived on the actual day of service Jesus and his 2 crew mates arrived on time to the minute and were exceptionally friendly and accommodating. They worked diligently for hours and along the way I only had to be involved twice, once because I accidentally had them plug into a power source that wasn't strong enough and tripped my breaker and the other time so we could adapt on the fly because of some concrete that was stopping our original gate plan from coming to fruition.  In this second instance, Jesus explained the issue and offered several alternatives to fix it. Ultimately, they built me a gate that is a beautiful double door when we had planned (and paid) for a single door without thinking twice about it since it was no one's fault that the concrete became an issue as it was discovered on site. Originally I had been told it would be a two day job, but they turned it into a one day job by not wasting a moment of their time. They cleaned up everything and let me with a gorgeous pine fence that looked perfectly even and sturdy even though they had to traverse a hilly back yard and several levels of concrete. 
    I would happily recommend this company to any of my friends family or neighbors and feel confident that they would receive fantastic service. Really a fantastic job!
    - Zach B.
  • Rich and his team did a great job installing a new fence in our back yard.  They removed an old chain link fence around the perimeter, installed a wood privacy fence, and also installed an aluminum fence along the driveway side to contain the yard for our dog.  They completed the job in a reasonable amount of time.  We had one issue with the angle of a gate not lining up with our walkway correctly, but Rich came out to look at it when we brought it to his attention and he had his team redo the gate to line up properly.  Very professional - would definitely recommend them.
    - Andrew P.
  • The salesman Rich was very professional and delivered on his promise to have the work started before I left town on a business trip.  The fence post appears to be solid.
    The crew, however, was not attentive to details. They neglected to turn the water faucet all the way off so it was left dripping at the foundation of my house. (Fortunately, I discovered this soon afterwards) They also left my garage door standing open when they left (they had needed access inside the garage for electricty). The fence post itself was left covered at trhe base with dried cement.
    I would consider using them again, but would monitor the work more closely.
    - WILL D.
  • Excellent. When I called Rich out for an estimate, he came out to our home and measured for the  the fence, asked me questions as to what I wanted, and offered suggestions when I asked him for advice. His estimate was fair and his measurements of the fence along the property line were accurate.   After I hired him, he contacted Julie.  As soon as Julie gave the all clear,  Economy Fence was out to dig the holes.  They then contacted the village inspector as is required in our village...the inspector set up a time to meet them for inspection of the holes.  We passed inspection and Rich and his men set the posts.  They came back a couple of days later to install the fence.  They were always at my house when they said they would be, they were very professional in their work and demeanor,  and the fence is exactly what we wanted.  They matched the 5 foot Cedar fence in design that we had wanted to match.  Their work can be be described as high quality craftsmen.  My husband and I  are very happy that I hired them.
    - Theresa C.
  • The initial response time was slow, so it took a while to get the project going.  Once installed the car gate wasn't working properly, and it took two subsequent visits to get it right.  The fence now looks and works fine.
    - JEFFREY S.
  • Their representative was punctual and professional.  He was responsive to my requests and listened when I explained the work that was needed.  His estimate was thorough and was exactly what I was looking for.  In the end another company offered similar services and quality products at a lower price.  Bob Jaacks was a very close second choice.
    - Jason G.
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Fence Companies in North Riverside

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