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Auto Repair reviews in North Riverside

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  • The Riverside Garage is truly a community treasure. It would be difficult to overstate the level of personal integrity and professionalism that they deliver to the Southwest suburbs of Chicago on an ongoing daily basis. While I?ve taken my cars to them to repair for more than 20 years, I clearly remember what it was like with previous repair shops. And, there?s no comparison.
    On at least a half-dozen different occasions, I have dropped my car with them to repair along with my self-diagnosis of a likely serious problem. Upon my return to pick up the car I?ve been shocked to learn that there was either no charge
    or a very low charge due to the minor nature of my problem. Here are a couple examples
    ?No, you don't need new plug wires and a full tune up. We just reconnected one of your vacuum hoses. It now runs fine.  No charge.?
    ?No, your CV joint is perfectly fine. What had happened was that you lost a little rubber grommet and dirt was getting in the boot. We put in a new grommet and you?re good to go.  No charge.?
    Larry, Rick and the rest of the staff of the Riverside Garage are by far the fairest people I've ever dealt with in the automotive repair business. As Rick once told me when I brought that fact to his attention, "Look John, we get plenty of legitimate business. We don't need to create more work by scamming customers."
    On other occasions I am charged a fair price for the work done. It's always done quickly and effectively.
    My family and neighbors have all grown to realize that the Riverside Garage is truly a breath of fresh air.

    - JOHN P.
  • They fixed all the things that were supposed to be fixed and now they are going to fix what is wrong.  We really had good services with them.  They are very responsive and have very competitive price.  They do professional work and they don’t up sell me things.  They help me with the maintenance like the tires.  They are very fair.  They only do the stuff that needed to be done and they don’t do stuff that doesn’t need to be done yet.  They do the work usually within the day unless they need to take it apart.  They are very professional.  They always clean, wash and rinse the car when they are done working on it.  It is also in a nice neighbourhood.  We live near them.
  • My son was having car problems which I suspected was a faulty transmission and told him to bring it to Bob's transmission based on positive reviews.  Bob called me promptly and explained there was nothing wrong with the transmission and made a recommendation of another repair shop to fix the problem.
    - Daniel Z.
  • They are very courteous.  They called to tell me what was needed before they did work.  It was a same day repair. The price didn’t change when they gave me a price.  They offered me a ride while they worked on my car. 
    - Greg D.
  • I liked them quite a bit. They were pretty thorough with their pricing. They communicate well and are punctual. They let me know what was happening with the repairs, what needed to be done, called me before anything and things like that. They were good.
    - jared j.
  • Thong was recommended to me by one of my teachers when I bought a car after moving to the city for graduate school.  I totally trust him.  My wife and I took our cars to his shop numerous times over the years and we were consistently impressed by the thorough work and honest assessment of any troubles we were having.  A few times I took my Corolla in to him and after a quick but thorough look, he told me I didn't need to have any work done at all.  In my opinion, that this is a sign of a good mechanic.  All of the work he did for us during the 4 years we lived nearby was done well, including a brake job, tire fixes, electrical work, oil changes, and helping my wife's ancient Ford Escort get though its last DEQ inspection.  All services were performed quickly and to a high quality.
    We just moved out to the suburbs, and will miss Thong's fast and quality work.  I reccommend him for anyone in Chicago with a car!
    - Andrew T.
  • Jeff the owner is personable, let's you know what is wrong and approximately how soon he can fix it and gives you the options available as far as parts and labor are concerned.  (I used to repair my four kids cars as they were growing up, so I kind of know my way around these contraptions.) The prices he charges are very reasonable. He worked on my wife's car and was as professional and respectful as he was with me. As long as he'll be around (and he's been here for a while), he'll have my auto repair business. Job timely and well done, and very fairly priced.  Even if you have to go out of your way, his honesty is well worth it..
    - Allan M.
  • Jack Phelan Chevy are very prompt, courteous, explained to me the work that was done, and had the same mechanic as much as possible working when I would come in to try to help. I think they did a really good job and the best that they could to keep my salvaged rebuilt car running. I really enjoyed Jack Phelan Chevy's service.
    - Vida G.
  • When I call Riverside Garage Larry usually answers and works with my schedule to fit me in as soon as possible. This time I called the week before to schedule a time. I dropped off the car and the keys and left a contact phone number. They are always willing to give me a ride home but I didn't need one this time. The work took a day and a half which is what they had estimated. The price was also right on target.
    - RITA M.
  • I have taken my car here on two occassions. The first time was a few years ago when I needed exhaust system work. My Toyota service center manager actually told me to go their in order to get good work at a reasonable price -- lower than at the dealership since I wasn't under warranty at the time. I was pleased. So when my heat/ air conditoner died, I went back. The fan function wasn't working. To fix it (replacing a part) and labor was $84.00. There was another part of the exhaust system that was sounding loud, that was also fixed as well as repairing the seal on the driver's side window. Sorry I can't articulate what my actual services were better (don't understand much about cars), but they were very pleasant to deal with, cost less than I was anticipating and did not push to find any extra work I could have had done. I was shown everything before and after work was done.Work was completed in under 2 hours. I should thank my Toyota service center manager for the referral.
    - Carol H.
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Auto Repair Shops in North Riverside

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