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Home Security System reviews in North Barrington

  • A
    Procom Enterprises
    My sales person, Tony Stompanato was knowledgeable on the products and services I was Interested in. He promptly returned a quote to me outlining some options that we spoke about. The pricing was fair and the monitoring cost was a good price. After we came to an agreement, the installation was scheduled in about 1 week. They called the day before as a reminder. The technician was on time and very polite, and he provided patient and informative training on the system.
    - Anthony S.
  • A
    Protech Security Co.
    This group is by far the best company I have dealt with. They provide outstanding service above and beyond.  I had worked with other contractors for this project as well as for our home remodel and everything Protech Promises, they deliver!  They respond instantly, their prices are better than the rest and everyone on their team is a professional.  Great people to do business with.  I have recommended to many friends and everyone has been satisfied.
    - Azmey M.
  • A
    Alert Protective Services LLC
    I am very satisfied with the service, I have just rented a store and needed a professional company to take care of it. So I went on Angie's List to search for a company that can help me out.  The person who has been taking care of me is Tony Stompanato the sales director. He is very polite and always more than happy to provide me with all the details and answers I need. I am one of those customers which call a couple times a day to ask the same question over and over just to make sure I got all right and he never seemed to be bothered by me! I would definitely reccomend this company. I hope that our cooparation will go as smooth as the installation.
    - Katarzyna M.
  • D
    Electronic Entry Systems, Inc.
    Every thing was fine until I rec'd the bill.  Although the bill was a little high, it was not totally unreasonable, but I did have a few questions.
    When I called, I was transferred to the bookkeeper.  When she came on the phone, she had a bad attitude and every question I asked was responded with "this was in the Service Agreement".  It was very obvious she was not in any mood to explain anything to me.  Maybe it's just me but I like to know exactly what I am paying for and I think a company should be able to provide that information in a professional and polite manner. 
    I had no problem with the technicians, except there were a few things on this bill that I know they did not do which I questioned and received no acceptable response.  But they charge by the hour so even though I know they did not perform all that was claimed, I was only charged for one full hour. 
    If you do hire Electronic Entry Systems, I suggest that you do not give them your email.  Even though I sent a check with receipt of the initial emailed invoice, they continued to email an invoice every day or so until they receive the check. Geesh, it's takes at least 2-3 days for a check to arrive if send USPS. 
    If they are that afraid they are not going to be paid why wasn't I presented with an invoice at the time of the repair??? 


    - Michelle S.
  • A
    Custom Lock & Safe
    Tom at Custom Lock & Safe was just as excellent as all the reviews say.   We closed on a new house and I was nervous that days had passed before I focused on changing the locks.  He was able to accommodate me the same day I called (ironically within 30 min since he was nearby).  He showed up on-time.
    He re-key'd 5 doors (locks + deadbolts).  He also lubricated all the door mechanisms.  
    One of the locks had broken pieces inside (which he showed me), and rather than try to up-sell me on a brand new lock, he instead said he could take internal pieces out of another lock he had to replace the pieces at lower cost.  His honesty was greatly appreciated.
    In addition, he offered and helped reprogram my garage door openers, as well as made overall home security suggestions.
    His costs were very competitive, and I wish all contractors were as friendly & honest.  Thanks Tom!!!!

    - Shane P.
  • A
    RedLight Security
    very prompt from estimate to installation. Very professional and knowledgeable. Very patient in explaining all options and products. Never pushy. Owner and installers were very knowledgeable, neat and courteous
    - William Z.
  • A
    RedLight Security
    Utmost knowledge and professionalism.  Installation was performed without disrupting my business and training was performed at a level that I could understand.  Red Light created the security system to meet my needs and did not oversell features I did not need.  The level of service and attention to detail was outstanding.  I have contacted Red Light several times with questions and all of my inquiries were handled quickly and professionally.  Level of customer service is awesome.
    - Robert S.
  • A
    RedLight Security
    I am very satified with the system that was installed. The owner, Jim, took the time to discuss all the options and considerations with me. He also spent the time to walk through the system set up in detail to ensure that i was ready once it was installed. One of the best service experiences i have ever had. The system is a definite upgrade, but the installation service made a huge difference in what I installed and how i use it going forward.
    - Eleni L.
  • A
    RedLight Security

    The alarm system they installed is really easy to use. The whole family likes the graphic keypads installed because they are so easy to use. Plus we now have a medical emergency pendant that my mother can wear in case she needs help when no one is at home.


    - James G.
  • A
    RedLight Security
    The owner of the company, Jim, showed us several ways that our objective could be accomplished. We selected the one that made use of some of our existing equipment. Jim installed the system over several days. He was meticulous. There wasn't one scrap of wire left behind. After he was finished, he checked with us several times a day to see if everything was working correctly. He helped me install the apps for the system on my phone and ipad and went through the various capabilities of the wifi enabled system.
    All of his componants are made by Honeywell. The system is the Honeywell Lynx Touch 5200.

    - DEBORAH R.
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Home Security Companies in North Barrington

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