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Why You Should Hire a Pro to Finish a Basement

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Basement Remodeling reviews in Normal

  • A
    HLMP Construction
    The room came out very nicely. The contractor was very helpful in suggesting the right materials and did the carpet for price of epoxy since he had already committed to it. They also put the trim for free. There were some delays in work however we are very happy with how everything came out after the job was done.
    - Ankur A.
  • F
    HPL Construction
    The subfloor which was wet was supposed to be replaced. It was not replaced. Now our kitchen floor has a hump and there is still mold on the ceiling in our basement. The grout is coming up between the tiles in the kitchen. It started coming up almost immediately. We pointed it out to them and they came and "fixed" it. Only to have it come up again. It is coming up in greater bits than before and another contractor we had come out to evaluate it said it was mixed incorrectly and would eventually all come out. They said the only way to prevent that would be to pull it all up and redo it. It took them 3 attempts to do the wood floor. The first time the floor squeaked with every step. You could literally see the floor move underfoot. Also, the boards slid back and forth so you could see the subfloor. We pointed this out and they again came out to "fix" it. When they fixed it the floor didn't squeak so much but there was a nail sticking straight up in the middle of the floor. We had to point out the nail. They then did it a third time. There are still boards that slide so we can see the sub floor. It still squeaks (though not as bad). They also did not replace the transition as they said they would. It's a trip hazard. The trim had to be replaced. The initially put the original trim back, but because the floor was lower the trim didn't reach the floor. WE had to point this out. Again, they came out to fix it. They did replace the trim, but they didnt prep the wood properly so it looks like it was was covered in spots and they stained it a DIFFERENT COLOR so it doesn't match the other trim. The door they replaced leaked and the lock was broken. The door actually dripped water, we could hear it. They came out to fix that also. I guess it's fixed (I have zero confidence in their caulk work) but we had to have another company come out to fix the locks. They broke one of our cabinets and the fridge icemaker. They said they would come out to fix it and they never did. We pointed out that the paint now ends above the trim, they said they would paint it, they never did. They also took four to five MONTHS to do this awful job. They told us it would take two day. Two and a half at most. That's one of the reasons we hired them, the other companies we got quotes from said a week. In retrospect that should have been a red flag, not a good sign.
    - jeff w.
  • A
    P.M.Restoration & Remodeling
    Our experience with PM Restoration has been outstanding. Work is completed on time and at a fair price. If something unexpected arises, they deal with the problem and stay until the job is completed. PM Restoration is a family business run by husband-wife team Patti and Mark. For us, this has meant that communication has been excellent and there is none of the runaround we have experienced with other contractors. The services they offer go above and beyond that of a contractor--on numerous occasions PM Restoration has been able to visualize original ways of handling a situation and provided results that exceeded our original ideas. No project is too big or too small. We have referred them to at least eight friends and neighbors and all have been satisfied with the results. For the fastest response, call Patti's cell phone.
    - Elisabeth F.
  • A
    Steven Grant Construction
    Everything was done as expected and great service and quality
    - Kristin A.
  • A
    Scott Coppejans
    See above. The only suggestion I might have is that Scott should complete one job at a time so he can devote his entire attention to the project at hand.
    - Barbara R.
  • A
    Scott Coppejans
    See above.
    - Barbara R.
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Basement Remodeling Contractors in Normal

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