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Plumber reviews in Normal

  • F
    Redbird Plumbing
    Redbird Plumbing installed the wrong type of battery on my sump pump back-up system. The alarm continued to sound every 24 hours. After multiple visits, Chris could not diagnose the problem. I had to call another plumbing company who diagnosed the problem and installed the correct battery for my system, hence silencing the alarm. Chris refuses to provide a refund and has refused multiple requests for a refund, including one sent by certified mail. I reported him to the Town of Normal, and when they investigated, he told them he had tried to "settle up" with me which is a lie (see above). I filed a complaint with both the Better Business Bureau and the Illinois Attorney General, and he refuses to admit responsibility for his error.
    - Tammy K.
  • A
    R&S Plumbing, Remodel & Service LLC
    Ronnie came out to handle multiple pluming issues for me. - Shower / Bath Tub Trim replaced - Two New outside Faucets that since the old ones were corroded - new P.T. valve on water heater - Drain and Flush Water heater Unfortunately, I had neglected my yearly Water Heater drain and flush maintenance. This caused a film of calcium build up inside the water heater. Ronnie, showed me how to properly drain and flush the water heater so I can perform this yearly maintenance myself. This water heater will never be new again but at least I can start doing this so I can keep my next water heater in good shape. Overall, I found the price to be good and I am very happy with the service. Ronnie has 30 years of experience and knows what he is doing. I also got 10% off for being an Angie List member.
    - Tim H.
  • A
    R&S Plumbing, Remodel & Service LLC
    Ronnie and his crew came out around 7:30 AM to get the job done. The job took about 1.5 hours. They were professional and performed quality work. There was a small hole to work with and got the job done, no leaks. Ronnie has 30 years experience in plumbing and I found him to be very knowledgeable. I talked to him about other plumbing issues I have and had him come out again. His prices are fair and he provides 10% discount to Angie's List Members.
    - Tim H.
  • A
    R&S Plumbing, Remodel & Service LLC
    Ronnie took the time to come out and provide a free estimate. Very professional. Smooth process. When it came time to do the project, he arrived on time...cleaned up after. Was able to work around my schedule. Liked that he was training an apprentice. This speaks to his skills as a plumber and willingness to contribute back.
    - Maria G.
  • A
    Spaid Mechanical Inc
    This person was on time and very knowledgeable, and did not charge for a small fix. He also suggested to contact faucet maker to get a replacement for free of cost. This clearly shows that he is looking after customer more than the business we really appreciated his help
    - Balaji R.
  • A
    Spaid Mechanical Inc
    Ken showed up within 90 minutes of my call. Installed new supply valves and checked (and fixed) my work on the rest of the installation. They were in and out of the house within a half hour. They did great work.
    - Will K.
  • D
    D & R PLUMBING INC
    When I spoke with D & R we were told that it would take one man to install the toilet and since we were a senior he would charge us $85.00 an hour and that it would take about 1 1/2 hours to install new toilet.  We provided the new toilet.  D & R brought 3 men to work on our toilet and charged us for 3 men doing the job.  We also asked them to install a Bidet to our toilet that we purchased and provided.  Our son installed our first one and it took our son about 30 minutes to install.  But D & R took two men to install the Bidet and charged us for an hour for two men.  D & R also checked our water heater and used two men to fix this water heater with one new part.  We then were charged $1,800.00 for this service.  We asked for a detailed bill - they never provided this.  However upon D & R going through the bill with us personally D & R realized they had charged us double in installing the bidet that they originally had charged us over $400.00 for installing of the bidet - so they reimbursed us for 1/2 of this cost.   They still never provided us a break down detail of our bill after asking and requesting two times.  I have never heard of installing a toilet would cost a person $1800.00.  This really has bothered me ever since this service.  I feel that I had been lied too about the actual cost, I feel that after charging double for installation of a simple thing as a bidet for over $400.00 was excessive, and I feel that this company took advantage of us as customers by bringing in 3 plumbers at the same time.  
    - Jane F.
  • A
    Nichols Sewer & Drain
    He was prompt in returning my call and was able to schedule service quickly! We thought he would need to snake the main drain as well (which would cost double), however, he assessed this and determined this was not necessary. His honesty and superior service has earned him loyal customers in us! I highly recommend without reservations!
    - Alyssa S.
  • F
    Redbird Plumbing
    Very disappointed! I think their previous reviews have made them so busy that they cannot conduct their work up to that level anymore! Made an appointment with Chris to get an estimate. He called to say he was running a little late. He never showed up. He also ignored our calls after that. Rather use another company and show them professionalism matters. Very Disappointed!
    - Graham J.
  • F
    Triple HHH Plumbing, Inc
    They never responded to telephone calls, letters or e-mails.  Because temperatures in the house were below freezing, we had to stay in a hotel.  They took fours days to finally install the furnce despite the fact that they had received the furnace.  They chose to respond to cash-paying customers rather than do our job which was already paid for.They did a sloppy job, leaving electrical wires bare (without tape), they did not reconnect the Air Conditioner, they did not restart the water heater gas line.
    - Louis G. P.
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Plumbers in Normal

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