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Garage Door Repair And Installation reviews in Niles

Real People ~ Real Reviews ~ Real Results

  • My old garage door bent and broke and I could neither open nor close it. Affordable came out to look at my garage the next day, and two days later I had a new garage door and opener. They spent the time needed to deal with my uneven garage floor and made sure everything lined up, closed correctly, and worked perfectly. The door looks great too.
    - Terri H.
  • Great. I called and an hour later Tony showed up and gave me my options. I decided to fix the door instead of replace it due to cost. He was courteous and understood I didn't want a new door. He replaced both cables, straightened the door (it bent when the cable broke and went off track) the track and lubed the various moving parts. He originally quoted $360. It ended up being $180 less the $25 coupon I printed from Angies List. $155!!!! Wow. I have used them before and they have always been great. No hard sells.
    - gina c.
  • Our old torsion spring broke.   I have ordered the replacement springs
    online and, after unsuccessful efforts to install and properly tighten them on
    my own (the door would not open, or would open very heavily), I have placed an
    online request to Aladdin through their web site in early am, past midnight.
    Several hours later, at about 7:00 am, their office got back
    to me and were able to send a technician over that same morning.
    Technician Alex was very courteous and helpful, and
    explained that the springs I had bought online, while correct dimensions
    (length, diameter, and wire gauge), were too weak for our heavy wooden garage
    door.   And he had installed two new
    correct torsion springs, and had our garage door in full working order within
    about 60-90 minutes.
    I was very pleased with Aladdin promptness and
    courtesy.  Will very likely use them
    again.
    - Vitaly R.
  • I had them come out to tell me what I needed to do with my garage door. I had been told I needed a new door by someone else. It was very noisy and slow to rise. Crystal had replaced the springs last year so I called them. The rep came out and checked out my door and said I only needed the rollers and lube and adjustments to my lift motor. He then asked if I was on Angie's list and told me there was a deal and to pay for the deal and he could do all the work right then. Wow! It was great. The deal was $99. Then I added on a new outside key pad for $60. Super nice. Honest. Fast. Love them!!!!
    - gina c.
  • Highly recommend! I could not be any more pleased with Garage Door Innovators than I am and I have been recommending them to friends and neighbors since. The thing I am most impressed with is that, when they assessed our garage door lifter, which is quite old, they said that it wasn't even rated for the weight of our particularly heavy door and they were surprised it could do the job. But since it was doing the job there was no reason to change it out. They could have easily tried to sell me a better lifter. It was honestly like a new garage door when they completed their work. It had been rather rickety and loud, occasionally not opening at all, finicky in cold weather, etc. It opens and closes so smoothly and reliably, even now when I am writing this review almost a year and half later.
    - Dina L.
  • Dealing with Edward from the first visit to get an estimate to having the door and opener installed was awesome. He is very down to earth and very knowledgeable. He caught a problem with the size of the original door that the other garage door companies did not which effected the proper size of the door to be installed. That eye for detail and his pricing are what sealed the deal. He was very professional from estimate to install and he worked his butt off during install, very impressive. I would recommend this company to friends and family.
    - Alex M.
  • Needed to reschedule one time because I was not put on the schedule.  With the reschedule, one technician came out and did the work in a timely fashion.  The need for extra repairs was explained to me.  The price was reasonable.  I would use Affordable again.
    - Marilyn H.
  • We called on Wednesday to schedule installation.  Got an appointment for the next day.  The service guy, Tom Campbell, was prompt and professional.  He removed the old openers and installed new openers.  When he was done he walked through all the opener operations with us, which were many.  He took his time and made sure we understood.  On top of all that, he cleaned up all the debris that resulted from the service.
    - Carmen D D.
  • Contractor was punctual.  Replaced existing steel rollers, which were 2 years old with nylon rollers, which are quieter.  Contractor told me that the nylon rollers would last longer.  The door goes up easier but comes down harder.  I since researched and found that steel rollers actually last longer and mine probably didn't need to be replaced. He asked me if I wanted weatherproofing around the garage door and gave me a quote.  I told him to go ahead and install the weatherproofing.  I haven't seen him since (5 months ago).  I will think twice about signing up for another "deal".
    - ROSANNE M.
  • My husband got home from work on a Friday afternoon to find that the garage door wouldn't open. A quick look showed that the spring had broken. I found North Shore Garage Doors on Angie's list and called their office. I explained the problem and what my husband had found and was told that their technician, Karl, would be out within 30 minutes. Karl promptly showed up and verified the problem. He quoted us a price of $250.00. He explained that he would need to come back Saturday morning because he would need to get parts from a distributor on the south side of Chicago. Karl arrived Saturday morning but unfortunately discovered that he's gotten the size of the rod that holds the spring wrong and that he'd need to get some additional parts as well as head back to the south side. He was very apologetic about the problem and indicated that even though extra parts were now needed, he would not charge us for them since he'd already given us a price. Once he made the round trip to the parts distributor, Karl had the door up and running again in under an hour. He cleaned up after himself thoroughly and the garage door works great now.
    - Andrea G.
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Garage Door Repairs in Niles

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