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Transportation reviews in Naperville

  • A
    West Suburban Limousine
    Pickup was at 3:30 am, so I was concerned driver would oversleep. He was on time. Trip was great, and he gave me tips on where to get breakfast in the airport. Return was ok, but driver went to wrong terminal at first, so it took a while after we called for him to get there. He apologized many times. and drive was fine.
    - Robert Z.
  • F
    WallyPark
    The passenger front quarter panel & bumper had been damaged. My car had been involved in a crash. I contacted WallyPark via telephone,which took approximately 30 minutes of waiting on hold and being disconnected four times and sent to a mailbox that was full so no message could be left. Manager Chris Rodriguez told me WallyPark is not responsible for the damage which I told him was unacceptable. He told me he would have Mark contact me and I am still waiting for that call. I emailed mark as well as WallyPark Corporate and still have not heard back from anyone. I also contacted the BBB for assistance and WallyPark never even responded to the BBB.
    - christopher c.
  • A
    Think Green Limousine
    I had Think Green LIMOUSINE provide me with round trip transportation to Midway from my home in Naperville, IL and it was a  good experience. The drivers were courteous and experienced. The drivers were on time and  safe.  Felt comfortable.
    Reasonable prices.  Clean and nicely equipped car.  Some eco/green features, thus the name. I will use them in the future.
    - JAMES D.
  • F
    NAPERVILLE LIMOUSINE
    We had a reservation for a limo ride back to Naperville from Midway.  After we exited the airplane, I glanced at emails and noticed that Naperville Limousine had already charged our credit card.  We thought this was odd, but it wasn't until we called to let them know we had our luggage and were ready to be picked up that they informed us they gave our car to another passenger and yes, had charged us for the ride we never got!!   Furthermore, upon asking for another car, the Naperville Limousine employee told us they didn't have any more cars.   We asked to speak to the Manager and after a 10 minute wait were transferred to another even ruder employee who said the Manager had "just left the building" (gee, how convenient...).   We did not raise our voices, but said sternly that they needed to make this right and get us a ride back to Naperville at which point the Naperville Limousine employee hung up on us!   So, we instead called another Naperville limo company who made room for us and will now be the limo company my husband uses for his very frequent business trips.   We understand that mistakes are made, but for them to not apologize, not even try to get us a car (even for a later time when things slowed down), and to hang up on us is simply inexcusable!
    - Martha S.
  • A
    Hampton Inn
    I have been staying here while I was moving. While I was staying there the phone service was down at no fault to them. It was a little inconvenient. The general manger, Vincent, has been extremely nice and courteous during this process. Went above and beyond what I expected. Outstanding customer service.
    - Mary A. S.
  • B
    Going Green Limousine LLC
    As a regular limosuine service, I'd have given it an A. Prompt, friendly, clean, quick responses via Angie's List, only somewhat more expensive than the other limosuine company I use.
    As a and quot;Greenand quot; service provider, I'd give it a C. One of our segments was in a hybrid (Ford Escape) which was perfectly reasonable. The other two trips were in full size non-hybrid Chevy Suburbans. For two passengers, this is about the least and quot;greenand quot; method of transportation they could have provided for us. Nice ride and all, but still a gas guzzler. I mentioned this afterward, and the response was that they do use E85 flex fuel. Of course, that makes the fuel economy even worse at a whopping 12 mpg city :-( Good limo service, but definitely not green, especially considering I had originally requested a sedan! I'd use the service again if only they didn't send monster SUVs for 2 people. Hopefully we were the exception and most service for 1-2 people is done with more fuel efficient vehicles.
    - Darren Q.
  • A
    Access Taxi
    Daren, the owner, called me the night before to verify the time of the next morning's pick-up. He arrived on time and provided safe, courteous, professional transport to O'Hare airport.  Before dropping me off, he outlined the steps to take when I arrived back at O'hare for the return trip.  He was friendly and extremely reliable.  His prices were fair.  I highly recommend his services.
    - Cheryl S.
  • A
    American Coach Limousine
    I was very pleased with the quality of the drivers and ACL's and quot;economyand quot; cars that were like new and exceptionally nice...Their drivers were very professional, on time, and I felt for the price ( stated above as one way) that they were VERY fair. So many companies say they have and quot;good or low pricesand quot; to O'Hare from Naperville, but when you call it ends up costing ALOT more... Really liked these guys and would use them again.
    - Kathy F.
  • A
    A-1 Airport Limousine Service Inc
    The limo was on time, the car was spotless, and the driver was professional yet friendly. I had an excellent ride. I would have liked a later pick up time as I was picked up at 4:30 A.M. for a 7:55 A.M. flight on a Wednesday. I am sure it is hard to predict traffic so better early than late.
    - SUE R.
  • A
    Ashawn Limo Inc
    Sam was very professional and courteous in taking our reservation and assured us we would have a good experience and he was right.   Parikhshit, our driver, was right on time and extremely courteous and a pleasure to ride with.  The limo was very nice!  I would not hesitate to use them again.
    - Sanjay S.
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Transportation Services in Naperville

Companies below are listed in alphabetical order.

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