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Find Top-Rated Naperville Snow Removal Services

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Snow Removal reviews in Naperville

  • D
    Cross posted to google - it's a shame they can't run a consistent business. Service when they show up is good and they're decent people, but I pay for the service - which is bad. Late snow removal and they randomly skip your lawn for a week or more. Very nice people, but DO NOT hire them. A "D" rating because when they do work - it's good work, but I've had to fight tooth and nail to get consistent service and end up frustrated that I've paid them for the aggravation for another year. They just can't keep a schedule in summer or winter. Trust me and look elsewhere. Two weeks into the season and I'm asking why my lawn is a foot tall and unmowed for the want that? I don't.
    - Eric L.
  • A
    They did my snow and ice removal all through the winter and I am more than happy. Local business, punctual, reliable, great work, great customer service and communication. No matter what time the snow and ice arrived, they took care of my driveway (3 cars), walkway and sidewalk. Michael Ware tries his best to keep his customers happy and I will certainly use them again next year.
    - Karin H.
  • A
    They are very customer responsive. They make it a point to communicate with their clientele. I have no complaints. We did not use their services, because we thought their prices weren't competitive. In their favor, their customer service is so exemplary. They are not all that competitive with their pricing. They do a very good service.
    - David D.
  • A
    Acres is professional and trust worthy. They are receptive to our needs and our budget. Their communications every step of the way was excellent. Their warranty and guarantees of their work is excellent.
    - Marcia C.
  • A
    The painted storm windows were about 30 years old. They looked brand new when Two Brothers brought them back from their shop and hung them. I could not have been more pleased. Their charge was competitive with other quotes. Overall - first rate job for very reasonable charge. Snow removal is very reliable and reasonably priced.
    - James P.
  • D
    They charged a flat fee for the whole season and charged for whenever they came out. I was not happy with their services.

    At the end of the season, they said I had more charges because of the chemicals they used on my yard. Sometimes, instead of waiting on them I would do my yard so that it was clean, and they would come by to throw the chemical on there even though it was clean. All they did was spread the chemical, they didn't even have to do any cleaning. 

    When they came out, they did do a good job. Most of the time I had already cleaned it.
    - Louis F.
  • F
    This is the worst service I have ever had with any service provider! They came to my house around 10 and was unsure that it was my house, which wasn't very professional and after speaking with the owner Saturday and being ensured they would be taking care of any problems and ensured me that I would be able to reach the office with out any problems. I've tried to call them several times and gotten no response to come back and remove the remaining snow. I find this company to be incredibly unprofessional.  I had to pay two people $80 to complete the work that Ware never did. 

    They eventually came back out on February 26th to shovel the snow that happened the previous night.  However, once again they did not do the complete job.  They stopped the snow shoveling in the same spots they had before.  I have tried contacting them again and their voicemail is full.  This needs to be completed because it is a safety issue.  There are children that walk to school that need the sidewalk cleared! I feel it is a breech of our contract.
    - George R.
  • A
    Excellent,  I will keep him permanently for all of my snow removal.  He was very professional he's quoted what was due and did not upcharge as some other quotes I received.  He said he would be here at 6:00 am and he was 5 minutes early.  We have a person who has disabilities in our family he commentated wonderful for this person.  Will recommend him to anyone!
    - Jill K.
  • A
    Ware Landscaping did an outstanding job with snow removal last season, especially considering the excess snow/ice we experienced. They were always prompt and it was such a relief not to have to worry about it myself. I highly recommend this company!
    - Kelly .
  • A

    They were outstanding. They were highly dependable and did an excellent job.

    What was most impressive was their service and professionalism.

    One time they damaged a bush on the side of my driveway. They notified me of the damage immediately and offered to replace the bush for free. They even replaced the undamaged bush on the other side of the driveway so that it would match.

    They did so promptly. They were most professional. No muss, no fuss.

    I would hire them anytime.

    - Nick L.
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Snow Removal Services in Naperville

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