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Landscaping reviews in Naperville

• F

  DOM79 inc

  At the start it went well. His team framed quickly. All of his workers were polite and trustworthy. The project started in August and we were able to move back in (albeit with covered floors, no granite or plumbing yet in kitchen and painting unfinished.) As soon as we moved in things slow down quickly. We were told it was because of the holiday and that made sense. By December 1 We had the kitchen in working order and while they were still things to be finished including painting and final details we were happy with the work. The problems really started after the holiday when we couldn���t get them back to finish the projects that remained. While punctuality had been a problem in the past, it didn���t bother us too badly as eventually they showed up and got the work done. However after the holiday we could not get them back. By this time the epoxy they had put in the garage had completely peeled and they had never finished putting the flooring on top of this tiered system we Had created in the garage. To date the top tier isn���t still plywood versus the flooring it was supposed to be and the garage floor has never been fixed. These items seemed small along with a few other things that we had wanted to get finished on the inside so we were patient for a long time. Every few months I would call or email Martin and he would promise that he would get out here asking me to understand how busy he was on some other job but he would never come. Once or twice he came by himself to see what needed to happen but never brought anybody to fix anything. To date all of these items remain undone. Things got more serious however when the tile they had laid in the new master bath started getting really loose. This tile was difficult for them from the gate and they had had to redo it once before we moved in the prior Thanksgiving. They of course blame the type of tile and never took ownership for the fact that they could never get it to line up properly. Martin Came once To fix one of the loose or tiles promising to return for the others but we have not seen him since. I have contacted him several times not so much for the work in the garage that was never finished or the trouble with the tiles in the master bath but rather for the front walkway and the stone patio in the back as the mortar they placed cracks all the time loosening the slates. At this moment in time I have pots on my front step so that people will not step where the slate has no mortar at all . I have had one stone guy out here before to fix it and another one coming this summer. Both have said the best they can do is patch it but what really needs to happen according to both of them is to rip it up and do it again as it was done so poorly. Despite all these issues eventually we just gave up trying to get Martin to stand behind his work and we chalked it up to lesson learned and resolved to be smarter in any future remodel. That all changed this summer. Starting tomorrow I need to replace the frames of every single new window and transom Martin and his team put in because they used interior wood and all of them have rotted. I will also have to do this on the three sliding glass doors as those frames as well have rotted. In addition the soffits were not vented properly and there is much rotting and a hole of about a foot on one side. In addition to fixing the frames around the windows we will also have to fix the vents in the soffits as well as the hole and tonight we will find out how much damage it would have caused to the new roof. Based on the lifting of some of the shingles there is at least some damage. I���m sure hoping I don���t need to replace the roof. What has me so upset is not just the fact that the work was not done properly but rather but he refuses to communicate and fix what should���ve been properly been done originally. This was an extensive remodel. It was not cheap. We were never late with payments. And even at the end when things were slowing down when asked for final payment because he needed the money to pay his guys we gave it to him. In hindsight this was absolutely a foolish decision on our part but we really liked Martin as a person and we trusted him as a contractor. It���s a unfortunate that the latter also turned out to be a mistake. I would not recommend using Martin for his team for any project. While I think they are capable of good work if any mistakes are made they will never stand behind it and you will be responsible financially for fixing any errors they may have made.
  - Jean N.
• A

  Semper Fi Land Service Inc.

  Robert came out for our estimate and was on time and very professional. They came out even sooner than we were originally quoted and the work done exceeded my expectations. They were very polite and cleaned up everything when they were finished. I will hire them back for all our landscape needs.
  - Haley M.
• A

  iTrees.com

  We had a great experience from beginning to end! Brittany and Marlee were so very helpfull in the process. Great communication on the phone and very clear information. We were able to go out and choose our tree which was important to us. Kyle and his team dd an efficient and professional job on installation. This is a family owned company and you can tell by the pride everyone takes in their work. HIGHLY recommend to all!
  - Rich C.
• D

  Ware Landscaping & Snow Removal

  We contracted with Ware Landscaping from November 2017 through November 2018, and I have to say, we were relieved when the contract expired. Our initial contacts and communications were all pleasant, but once spring rolled around, we started to have issues. Unfortunately, Ware did not entirely fulfill the terms of our contract. They missed a month of yard maintenance and one of four lawn fertilizer treatments. They were late with the spring cleanup, and when they did eventually come, they sent fewer people and spent half the time that was written out in the service contract. When we asked them to compensate us for the shortcomings in service, they offered us free plants. As much as we appreciated the gesture, we didn't want plants, we wanted the money back for the services we did not get that were part our contract. While the folks at Ware were initially responsive, they never responded to us on the matter after that. I made multiple attempts to contact the owner, but he never acknowledged my requests or contacted me, which I found disrespectful and unprofessional. We found the lawn service itself mediocre. Once they starting coming for mowing, they did come consistently, but they initially didn't weed-whack or do edging until we complained about it, though it was part of the mowing service in the contract. Once they started weed-whacking, they put holes in the bottom of our siding next to the planting bed. They generally weren't very careful with their work, in our opinion. While we hired Ware hoping that the lawn would be one less thing we'd need to worry about, it ended up being a huge headache, and quite frustrating. I would not recommend contracting with Ware for lawn service/mowing.
  - Daniel C.
• F

  1-2-3 CONSTRUCTION

  Saw them working on a nearby lot, asked the owner (Efram) to give an estimate for mine. Came over, inspected, didn't return with estimate til days later. Hired him, then asked to give an estimate on another project, which he did after having to remind him twice and him not showing up to inspect it (he forgot) the day he said he would. He showed up once to try to mow, did one row then said it was too wet and would be back in a week, then never showed or contacted me again. What a ********. Now my lawn looks like a jungle and I have to find someone else.
  - Ryan K.
• A

  Semper Fi Land Service Inc.

  We have been using Semper Fi for 5 years and have enjoyed working with them. We started using them for lawn maintenance at our old home and was sol pleased that when we moved, we asked them to care for our lawn and landscape at our new home. Most recently, they did our spring cleanup. The yard looks beautiful. They came on a Saturday morning and completed the cleanup within 5 to 6 hours. They laid down fresh mulch around our maple trees and arbor vitae and edged the lawn. The cost of the clean up was $1275.00. They are responsive and professional. They are reliable and deliver the best quality of work every time. We are happy and pleased and look forward to maintaining our longstanding relationship with them.
  - Valerie K.
• A

  ARROWHEAD BRICK PAVERS

  Jaime provided the quote and always came to the work site when there was activity. Always kept me posted and was responsive to design changes and updates. Great experience. Materials used definitely superior to previous installation. Definitely recommend them.
  - james c.
• A

  Twin Pines Tree Care Experts

  Roberto and his crew were OUTSTANDING! I wish I could tell you that they were paying me to say all of the following but they are not. In 64 years I have never been so pleased with a contractor of any kind. They knew their business and carefully downed my trees, one piece at a time. They even placed plywood on my lawn to help protect my grass. They were punctual, professional, very friendly, and did a nice job of cleaning up. I was impressed!!
  - Russell Kirke P.
• A

  J & P Brothers Landscaping

  J&P were very responsive and easy to work with. Juan answered all our questions and offered good suggestions without pressuring us to do more than we wanted. In the end, our paver and new step looked great. We were pleased with their work and would definitely recommend.
  - Jeff D.
• A

  HERBO TREE SERVICE

  The owner gave me a written estimate after he listened to my thoughts about work to be considered. He gave me an on-site list of options with prices for my thoughts and separate prices for what he thought should be done. The estimate was very clear about the work to be considered and his team followed the estimate precisely. I went with his recommendations and am very satisfied with his work and the price was fair.
  - Jim B.