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Door Installation reviews in Naperville

  • A
    Jeff Castle Carpentry
    The service was great. We had to reschedule due to weather and sizing differences in the old vs. new door. He was able to take care of all the standard installation work, as well as the additional work due to the size differences in the doors. He also did extra work and did some internal woodwork for us so that the kitchen floor would properly match up with the smaller door frame as well. Price was a little more than the original quote, but this was also expected due to the extra work requested. This was also something that he mentioned at the start while quoting the price, so it was not an issue for us (and was actually less than we expected). Very happy with the work, easy to communicate with. Would use him again.
    - Olatunji N.
  • A
    Creative Edge Carpentry LLC
    Marc did an excellent job replacing the garage side door, creatively suggesting to keep the existing brick molding to avoid problems mating up to the older dimension lumber, and knocking out the project in a few hours. Would definitely hire him again!
    - William H.
  • A
    GP Company
    I'm very happy with the work they did in my new master bathroom remodel, looks beautiful! Greg did not respond via email but as soon as I called him the time from first contact to coming out for a quote to final install was one week. He's very nice and helpful with giving design tips. His price was very reasonable vs the other quote I received for the same exact design/look. I would definitely use his company again!
  • F
    DOM79 inc
    At the start it went well. His team framed quickly. All of his workers were polite and trustworthy. The project started in August and we were able to move back in (albeit with covered floors, no granite or plumbing yet in kitchen and painting unfinished.) As soon as we moved in things slow down quickly. We were told it was because of the holiday and that made sense. By December 1 We had the kitchen in working order and while they were still things to be finished including painting and final details we were happy with the work. The problems really started after the holiday when we couldn���t get them back to finish the projects that remained. While punctuality had been a problem in the past, it didn���t bother us too badly as eventually they showed up and got the work done. However after the holiday we could not get them back. By this time the epoxy they had put in the garage had completely peeled and they had never finished putting the flooring on top of this tiered system we Had created in the garage. To date the top tier isn���t still plywood versus the flooring it was supposed to be and the garage floor has never been fixed. These items seemed small along with a few other things that we had wanted to get finished on the inside so we were patient for a long time. Every few months I would call or email Martin and he would promise that he would get out here asking me to understand how busy he was on some other job but he would never come. Once or twice he came by himself to see what needed to happen but never brought anybody to fix anything. To date all of these items remain undone. Things got more serious however when the tile they had laid in the new master bath started getting really loose. This tile was difficult for them from the gate and they had had to redo it once before we moved in the prior Thanksgiving. They of course blame the type of tile and never took ownership for the fact that they could never get it to line up properly. Martin Came once To fix one of the loose or tiles promising to return for the others but we have not seen him since. I have contacted him several times not so much for the work in the garage that was never finished or the trouble with the tiles in the master bath but rather for the front walkway and the stone patio in the back as the mortar they placed cracks all the time loosening the slates. At this moment in time I have pots on my front step so that people will not step where the slate has no mortar at all . I have had one stone guy out here before to fix it and another one coming this summer. Both have said the best they can do is patch it but what really needs to happen according to both of them is to rip it up and do it again as it was done so poorly. Despite all these issues eventually we just gave up trying to get Martin to stand behind his work and we chalked it up to lesson learned and resolved to be smarter in any future remodel. That all changed this summer. Starting tomorrow I need to replace the frames of every single new window and transom Martin and his team put in because they used interior wood and all of them have rotted. I will also have to do this on the three sliding glass doors as those frames as well have rotted. In addition the soffits were not vented properly and there is much rotting and a hole of about a foot on one side. In addition to fixing the frames around the windows we will also have to fix the vents in the soffits as well as the hole and tonight we will find out how much damage it would have caused to the new roof. Based on the lifting of some of the shingles there is at least some damage. I���m sure hoping I don���t need to replace the roof. What has me so upset is not just the fact that the work was not done properly but rather but he refuses to communicate and fix what should���ve been properly been done originally. This was an extensive remodel. It was not cheap. We were never late with payments. And even at the end when things were slowing down when asked for final payment because he needed the money to pay his guys we gave it to him. In hindsight this was absolutely a foolish decision on our part but we really liked Martin as a person and we trusted him as a contractor. It���s a unfortunate that the latter also turned out to be a mistake. I would not recommend using Martin for his team for any project. While I think they are capable of good work if any mistakes are made they will never stand behind it and you will be responsible financially for fixing any errors they may have made.
    - Jean N.
  • F
    Hilton Contractors Co
    We hired Kevin Hilton, aka Hilton Designs, aka Hilton Contractors, to perform work in our home: replace interior doors, replace trim and door casings, install exterior doors, rebuild bookcases, buff and coat wood floors, and paint doors/trim/a couple of rooms. Kevin and Destinee Hilton are a pair of grifters who oversell and under-deliver on everything they touch. We paid a total of almost $30,000 for this work. What we were left with was this: most of the work unfinished, finished work of mostly very poor quality, and $6,000 of damage to our home. The exterior doors that he installed had to be completely removed and reinstalled - he had not braced them correctly, and there wasn't even any flashing under them! Our wood floors were damaged to the point they will have to be refinished. Our bookcases that he "updated" had to be completely torn out and redone. New cabinet doors that he put on the family room cabinets literally fell off the hinges! He painted some of the woodwork the cream color we had selected, and painted other woodwork white. He completely ruined our utility sink, destroyed our interior French doors, smudged wood filler all over the aluminum on the exterior doors, used interior-grade wood to case the outside of the exterior doors and then used interior paint to paint it. They painted the windows and every piece of hardware on every window is covered with paint. I could go on and on, but here is the bottom line: this young man and his "designer" wife do not have the skills or the temperament to be running ANY kind of business. When they first started to work, they showed up in the morning and worked 5-6 days a week. As the project went on, their work days started about noon or 1:00 p.m., they left after working 3-4 hours, and only worked maybe 3 days a week. Kevin's behavior became increasingly erratic - nervous, jumpy, constantly demanding advances on final payment, and frequently berating us for not showing enough "gratitude" for all the work he was doing. When the project started to fall apart, he didn't show up for work for a couple of days, then came to our home and said he was "quitting this contract" because we had "abused" him, "stolen his passion," and not showed "enough gratitude" for his work. He had cashed all of the checks we had issued, and refused to refund anything for the unfinished work or the damages. He has ignored emails from us and letters from our attorney. Do not go anywhere near Kevin and Destinee Hilton! If you mention poor online reviews to him, he will have lots of ways to explain them away, but dig deeper. Go online and pay the $30 to get a background check on him. I wish I had.
    - Julie C.
  • A
    Classic Handyman
    Alex and his crew are top notch professionals who are punctual, skilled and careful. But what makes them truly outstanding is that they stand behind the quality of their work. A few weeks after installing a pocket door for us we noticed a small scratch in the door caused by a nail inside the door casing. They quickly responded to our call to address this problem and fixed it free of charge. Very impressive. And Frank, one of the workers, was particularly focused on ensuring our satisfaction. The only negative about using this company is that they are not cheap. But give their work and trustworthiness, they are worth it.
    - Thaddeus N.
  • A
    Budget Right Handyman
    I am so thrilled with Nick and the team at Budget Handyman. My main entrance to my home door frame cracked during this recent winter severe cold and snow weather. The Budget Handyman team got back to me promptly when I submitted an Angie's list chat inquiry; I sent photos of the broken door frame and they determined that Nick was best person for this job based on his skills and experience. Despite a heavy overnight snowstorm, Nick showed up on time to my home on time and set right to work fixing the problem. He checked with my husband and I to get feedback on how to proceed with a couple of decision choices and fixed the issue for us; he cleaned up thoroughly before leaving. I would definitely recommend to anyone and will use Nick and the Budget Handyman team again in the future.
  • A
    Illinois Energy Windows & Siding Inc
    This is my 2 time using Illinois Energy, we replaced 18 windows about 4 years ago and just replaced my front door and bay window. The salesman Garrett is nothing but professional and very helpful in our decision. The install was done in a timely fashion and we are thrilled with the outcome. The install team was professional and worked very **** ** a cold day. I would absolutely use them again and give them an A+
    - FRANCES M.
  • A
    Haris Inc
    Ibro and his team were great to work with. Anytime I called or left a message, they got back to me within an hour or earlier. They were highly efficient with the work they did and the costs associated with their work was much better than several other quotes we received. We will be continuing to use Ibro and his crew for other jobs around our house moving forward! I would reccomend him if you are looking to save a little money from some of the other contractors out there.
    - Reza I.
  • A
    Illinois Energy Windows & Siding Inc
    Just had our front door with transom and sidelights completed in four hours. Install was done as scheduled professionally without a hitch. All was kept clean during and after installation. Installers were very courteous and professional. We just LOVE our new door. If you want a trouble free install Illinois Energy & Siding, Inc. is the way to go.
    - Joe R.
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Door Installers in Naperville

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