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Find Top-Rated Naperville Central Vacuum Repair Services

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Central Vacuum Cleaning reviews in Naperville

  • A
    Really great experience.  I called to schedule the appointment for a problem I was having and they spent several minutes on the phone with me walking me through things I could try on my own instead of having them make a service call.  This is not something many companies in the service business would do.  We weren't able to solve over the phone so a service tech came out and fixed the problem and cleaned our system (which really increased the airflow and suction).  I highly recommend this business.
    - Mitch S.
  • A
    I spoke to three companies in total before deciding to work with Owen. 
    Owen patiently listened to my queries and answered them upto my satisfaction, so I invited him to take a look over our place to provide an estimate. He arrived on time and went around the whole house to take measurements. He came up with a plan for outlet to cover the whole floor area, which to my surprise was less than what I had expected.  He gave us a quote which was pretty reasonable. I called him to confirm and scheduled time for installation in next couple of days. 
    The installation went very well. It was done in well under the time we anticipated and without any drywall damage. 
    Overall, I am very happy with the work, and would recommend this firm to others.
    - Deepak S.
  • A
    From the minute we met Owen, we had a high confidence level that he had the skills to provide a successful installation.  During the initial meeting, Owen had a very detailed walk through of the house.  We had an excellent discussion of installation options and costs.  He was very flexible on installation schedules. On the day of the installation, Owen arrived as scheduled  He worked throughout the day to complete the installation. When finished, we had an excellent walk through of the features and functions. Owen left the house and the condition of the house was as if the system had always been here.  The installation was so clean that there were no indications that anything had been done.  The product is excellent as well. We had no idea as to the effectiveness of a central vac.  It is wonderful.  If you are considering installing a new central vac, you would be making a huge mistake if you did not contact Owen.  He has old world skills and quality while delivering state of the art products.
    - John S.
  • A

    We have known Owen for several years in fact before he started his own company.  Owen is a true entrepreneur dedicated to the company he created.  He is all about the customer. Owen is service oriented, which I can appreciate since I own 4 retail stores.  He not only checked out our existing system, but spent the time to make sure I knew how to operate the system.  He even hung the hose hanger and showed me how to roll the 30ft of hose along with how to store all the attachments in the tool caddy.  As long as I live in the Chicago area I would never use any other company for central vacuums. 

    - Allen P.
  • A
    Owen (a young man) arrived exactly on time. He checked the power of the system. He then went to the problem inlet which had no suction.  He has all the specialized equipment for the job and went about his business to fix the problem.  I am very pleased with the entire experience.
    - Robert O.
  • A
    My husband and I began designing our dream home about four and a half years ago.  An immediate "must have" on my list was a central vacuum.  I grew up in a house that had a central vac and know how easy it is to use and maintain.  A year later, my husband and I attended one of our first home show - at Pheasant Run.  Knowing we needed to find a contractor to install the vacuum, and to find out a bit more information about how to design a central vacuum into the plans for the house, we stopped by any booth that offered central vacuums.
    That's where we first met Owen.  He chatted with us for a while and gave us some great ideas on our design.  His business card went "into our file" with words like "knowledgeable", "honest", "passionate" written on the back so that we would remember Owen when the time came to get bids on the work.
    Fast forward three years to mid-2011.  It was time to collect bids from contractors.  Owen was first on our list for central vacuums.  After calling him, he promptly scheduled time to meet with me to discuss the project.  He was well prepared for our meeting and was as pleasant as we'd remembered.  His price was also very appropriate for the work.  After working through all of the details, Owen was hired.
    To be prepared for when he would need to install the central vacuum, Owen came out to the jobsite well in advance.  He worked with us to determine the locations of the inlets and confirmed when he would be onsite.  He was open to our ideas about where we wanted the roughed-in piping to run and he was very accommodating.
    Installation would take two days and on day one, Owen was there with the young gentleman that does the piping rough-in - Owen ensured his installer understood the job.  The installer was also pleasant and kept his work area very orderly.  Owen performed all of the day two work, himself, and finished when he said he would.
    There was one part of the installation that could not be completed until the finished floor was installed.  Owen came back out to the site, four months after the rough-in installation, to finalize the last component.  At that time, Owen provided detailed instructions on how to use the vacuum and all of the attachments, how to maintain the unit, and best practices for lengthening the life of the unit.
    Owen and his team are very polite, prompt, friendly, knowledgeable, and passionate.  We would HIGHLY recommend him and his team to family and friends.
    - Megan S.
  • A
    He replaced hose, transferred sleeve from old hose to new one, so I did not have to buy a new one of those, checked the actual unit in basement to make sure it was working properly, installed a rack to hang hose and keep it from kinking as it was in the closet, watched to make sure everything was working as I vacuumed an area, made sure my tools were in good condition and replaced one that was missing, all within less than an hour and he answered all my questions.  Very professional and did a great job!
    - Kathleen M.
  • A
    He is a really great guy. He is very helpful and knowledgeable. He did great work.
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Central Vacuum Repair Services in Naperville

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