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Find Top-Rated Mount Vernon Auto Repair Shops

There are 28 top-rated Auto Repair Shops in your area and 206 to avoid.

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Auto Repair reviews in Mount Vernon

  • F
    Martin's Automotive Center
    The customer service is horrible. I had to leave the car on the side of the road and pick up my wife and 16 month old son so she could get him to daycare and her to work. I called later that afternoon to verify that they had picked up the car. Then I asked them to call me when they found out what was wrong. I got no calls for the rest of that day and called them back the next morning. They told me they were still trying to figure out exactly what was wrong and would call me that afternoon with what they found. Once again I did not get a phone call the rest of that day so I called back the following morning and that's when I was told about the timing belt issues and I was given a quote for how much the repairs would cost. I discussed our options with my wifeand we decided to go ahead and get the car fixed. They did not give me an estimated time when it would be done but I was told I would be called once they started tearing into it to see if anything else was wrong. So a couple days went by and once again I had to call them back and I was told that yes they had fix the timing belt no other issues were found except they replaced two other belts and and idler pulley which they did not call and confirm or okay with me before doing this work.I was okay that they fixed problems but I was not okay with the fact that they did not bother to call me and ask me about work that they were doing that was not in the scope of the quote that I was given. I was told by them that they did it because it was still within the estimate that they gave me even though that work was not in what they had quoted me prior. When I told them that I was not happy with the customer service I was provided and how no one had ever called me to give me an updated status on my vehicle that I was the one that always had to call in even though they said that they would call me back. When I told them this they pretty much told me that as long as that it was within the estimate they just went ahead and did it even though though some of the work they did was not originally what they quoted me.
    - Aaron H.
  • A
    CHAPMAN AUTOMOTIVE & EXHAUST
    Called with problem symptoms & we were told what they thought  the solution was & to bring car in so they could be sure. Brought car in they said they could fix it. Made appointment for next day,car was repaired as promised,correctly,at estimate price with no surprises etc...
    - Doug S.
  • A
    HEFNER'S AUTO REPAIR INC
    unknown
    - Crystal A.
  • A
    Martin's Automotive Center
    unknown
    - Tiffani B.
  • A
    Parker Automotive
    .
    - Heather B.
  • B
    KING CITY CHRYSLER CTR
    unknown
    - Amanda W.
  • A
    Parker Automotive
    .
    - Cynthia B.
  • A
    Parker Automotive
    .
    - Heather B.
  • A
    Parker Automotive
    unknown
    - donna z.
  • A
    CHARLIES AUTOMOTIVE
    as good as it could possible be expected every time i ve dealth w them
    - Mike G.
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Auto Repair Shops in Mount Vernon

Companies below are listed in alphabetical order.

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