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Landscaping reviews in Minier

  • A
    Three, very respectful and knowledgeable men arrived within a half hour of the pre-appointment call. Their arrival was within a couple of minutes of the proposed arrival time. I like that. The entire time, except for a couple of well-deserved breaks, they were either cutting the branches off and prepping the trunks for take-down, or they were hauling away tree parts. I had the windows open, and worked from home. Not once did I hear a foul word or anything but professionalism. They even went a pre-determined step further and cut back a birch, to help with roof involvement. When the trees themselves were gone they shaved off the stumps. Except for the soil that was left, there is no indication that there were trees there. Safety issues averted. Then they talked to my husband and me about not replanting for two years, to allow for decomposition of roots. Apparently, the general rule is that for the amount of tree above the soil, that is the amount of root decomposition you should allow for. I like a company that educates it's customers.
    If I had one "concern", it would be that after the initial call, and for 1 follow up call, I had to wait for responses. But, in their defense-in the initial call, I made to them, I did stipulate that, while the situation could not wait till next season, this was not an emergency. The follow-up call was made on Monday. We already had plans made they would come in to do the job this week. So, really if I could give them a B+ I would, on responsiveness.
    Two of the men were young. They were professional and very nice-something that is somewhat lacking in other service sectors, when speaking of younger people. So, that was a wonderful plus. The older man was just as nice, and Bill, the owner, that came out to look at the job, and estimate it, was personable as well. I was also told what it would cost, and there were no upcharges the day of service. All in...everyone involved were truly gentlemen. Customer service at the highest level.
    We have a "go to" board that business cards get put up on, when the company becomes our trusted advisor. This card is getting glued on.
    - Kenny W.
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Landscaping Companies in Minier

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