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Plumber reviews in Melrose Park

  • A
    BM Remodeling & Painting
    The crew at BM Remodeling & Painting were fantastic. Very professional, nice and willing to listen. They did a great job measuring and installing the quartz countertop. They also did a great job on the backsplash, led lights under kitchen cabinets and the paint job. I believe that this Company goes above and beyond customer service. Sebastian was always on hand for any extra's or questions we had while the work was being done. One of their painters, Robert, actually helped me pick out 2 of my colors for the condo - Robert has a great eye for that! The colors look wonderful. I would recommend BM Remodeling for any of your household projects. The did such a nice job on all they did, I asked Sebastian to do a bathtub door in the master and install a ceiling fan as well. The work was done within a very nice time frame also, and they cleaned up every night prior to leaving.
    - Susan C.
  • B
    Visteen Plumbing Inc.
    Scheduling took a bit longer than I expected. The servicing technician was fantastic, punctual, and professional. The work product is fantastic, I trust the provider company, and I would hire again. After multiple follow ups, I have yet to be billed .
    - Justin R.
  • A
    A + Rooter Inc
    Tech was very knowledgeable. Seemed very honest and clarified the problem I am having.. also told me about what would have to happen if the problem returns..... More so than the other plumbers who came out
    - Margaret A.
  • A
    The Scottish Plumber
    The company dispatch center kept us informed on a very busy day from outside temperatures plummetting. Very professional, personable, and knowledgeable individual (named Jack Lojko-Plumbing Technician). This was a 2 day job which he prioritized making sure he came right back the next day to finish the job out of genuine concern. Has good teamwork and communication ethic; as he helped me remove a cabinet (which he didn't have to do). I would certainly recommend him to others, in addition to utilizing this individual and company in the future.
    - John V.
  • D
    Cascade Plumbing & Sewer
    Walter was the name of our contact at Cascade.  He was slow to respond to either me or my tenant.  He set up appointments three times that required my tenant to lose time at work.  On the first two appointments nothing was done.  They claimed to need tools or didn't understand what they were supposed to be doing.  On the third appointment the job was completed but they found that they needed to break out part of the wall to gain access even though the access door that was already in place had been the one used over fifty years.  When confronted about the broken wall we were told that "they don't do those repairs".
    The broken wall needs to be repaired at their cost.  And a $100 refund would help to offset the wages lost by my tenant.
    - allen p.
  • A
    The Scottish Plumber
    We were given a window between 2-4pm on a Saturday. Walter showed up on the early side and did a thorough job!! He was very honest and explained every thing understandably!! Very professional and experienced staff. Will definitely use their services again in the future!!
    - Irene V.
  • A
    The Scottish Plumber
    I called Scottish Plumbers in order to take advantage of the Angie's List Coupon of $99 to rod out a line in a house. Not only was this company quick in scheduling my appointment but everyone in the organization was extremely courteous and professional. They were on time and immediately started assessing the problem and working on it. The technician was clean, knowledgeable, and was quick, I will definitely use them again for all my future projects. I have already recommended them to several friends and family. This experience was great and I can't say enough about everyone there at Scottish Plumbers. Thanks!
    - Luis C.
  • D
    Aspect Plumbing & Heating
    They changed a kitchen sink faucet. Now I have a cracked tile from this. The plumber was a very nice young man but I felt very scammed with the price being $400 and purchasing a big deal for $39. The plumber was very pleasant and cleaned up after himself. I probably could've completed the work myself since I have the tools. It was easy to schedule an appointment. I will never use this provider again.
    - Judithe S.
  • B
    Roto-Rooter Plumbing & Water Cleanup
    The first contact was via email and online.  It was positive.

    They advertise free estimates.  When the plumber arrived, the free estimate was over $400 to rod the sewer line or over $300 to use the camera and video the line. I guess they should advertise that the free estimate is to tell you how much it will cost to tell you what needs to be done.  Creative way to mislead the customers.

    Once the video was completed, I was told that I had 2 problems and it would cost almost $9,000 to fix it.  The problems were a leaky sewer line connection and a sewer line collapsing.  Basically they need to dig two areas, one about 4 feet and another about 6 feet and replace a couple of pipes, T connector and clean out.  I estimate this should take no more than 12 hours.  So, 12 hours at $750 per hour, not bad.  I want to be a plumber now. By the way, all other plumbers confirmed that it should not take more than 12 hours of work.  When I told the plumber that the cost was too high, he told me that there might be a way to repair the line without digging by patching the pipe.  He told me and wrote on the estimate that he had to talk to his supervisor, Kris, to confirm and he would call me the next day to confirm.  He never called me back, so they lost the business.

    Next chapter - I called four other plumbers.  All of them suggested another way to correct the leaky line by replacing the pipe at another area to make sure the problem was fixed right. The final cost was way under half of what Roto-Rooter quoted.

    I do not recommend this company.

    12-2-14 Review update.

    I was contacted by the customer service team and they sent my comments to Lynnette who called me and we had a productive discussion about the service call. She refunded the full amount of the service call and assured me that Roto-Rooter appreciates my business and wants to keep me as a customer. I was satisfied by the way she handled it. I will try them again in the future. Thanks for listening and for taking care of your customers. I appreciate it.
    - Jaime R.
  • A
    Drip Drop Plumbing
    These guys are the best.  We've used them many times in the last year, and they always try to give us the best price within our budget with the most quality work done.  This time, they were in and out very quickly to fix a broken pipe.  Sean pinpointed the problem, and had it repaired in less than an hour.
    - Kim W.
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Plumbers in Melrose Park

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