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Tree Service reviews in Mchenry

  • F
    Crowley Tree Experts, Inc
    BEWARE! We needed some firewood, and Crowley Tree Experts is located just 7 minutes from our home so we decided to give them a shot. We set up an appointment for the following Saturday. Saturday rolls around and there is no call / no show. We texted them to follow up, and they told us they had an issue with one of their trucks and rescheduled for the following day. The next day, no call / no show again. We texted them back, and they told us they'd come by in 15 minutes. They did finally come by with the firewood. The dimensions of a face cord are 8 x 4. They partially filled the wood bay we have- about 7.5 x 3- shorting us a quarter of our wood. The wood they did give us is not seasoned. Properly seasoned firewood should have a moisture content of less than 20%. This wood is so green that it's outside the measurement range for a moisture meter. I found a few pieces near 40-50%, which is still completely unacceptable. This unseasoned wood doesn't burn. We tried throwing a few pieces on an established fire built with seasoned firewood. It just hisses and pops with all the moisture. Burning unseasoned firewood leads to rapid creosote buildup and other problems for your fireplace/chimney. This is firewood, not rocket science, so we figured it should be easy enough to fix this with Crowley- after all, they're located only 7 minutes from us. My wife left a voicemail explaining the situation. They did get back to us,and I'm including our text message conversation here so you can decide if this sort of hassle is something you want to deal with when you just want some simple firewood. Bear in mind this is occurring on a Tuesday, and they are literally 7 minutes away. Crowley: Got your message. Just leave it there I will swap it out Saturday. Customer: Saturday isn't soon enough. My husband can drop the wood off for a refund. Are you available tonight or tomorrow? Crowley: No. That would should burn fine. Try some other pieces. Customer: We tested several different pieces of wood with a moisture meter, and it is clearly all greenwood. We will be posting pictures of this online along with our one star review. So first they'll remedy the problem, but we have to wait a week (given their proven history of no calls / no shows, I doubt they had any intention to follow through on this). Then, when a refund is requested, suddenly the wood is fine and there is no problem.... Who needs this sort of headache, just for firewood? There are plenty of reputable firewood sources in the area that sell seasoned wood. Don't be fooled by the low price- do yourself a favor, save yourself the hassle, and choose ANYONE BUT CROWLEY to do business with! You'll thank me later!
    - David U.
  • A
    Alejandre's Tree Service Inc
    Gonzalo and his crew arrived on time, worked efficiently, professionally, answered all questions and were beyond kind. We were beyond impressed! They went above and beyond our expectations. Will definitely be using them again in the future. Thank you!!!!
    - Linda D.
  • A
    Tree care of America
    They were very reasonably priced and the lowest estimate I received out of all the other tree service companies I spoke with. They're very respectable starting with an absolute great sales team who discussed everything as it would happen. Once the job began it all went exactly as they described. They were done with the job within a few hours and left the yard looking better than it did before. They did an excellent job! I will definitely recommend them and absolutely use them, again.
    - Destiny M.
  • A
    J Witte Tree Service
    I am not one to write a review but my experience with J. Witte Services was exceptional. I found the owner to be honest, very knowledgeable and conscientious. He has the crew and equipment to get the job done safely and without further damaging my house. I received estimates from 3 additional Companies, 2 of which gave me BOGUS Insurance Certificates. The third was going to use a branch cut from above the roof line to keep the trunk from shifting. Within ten minutes of placing a call to his insurance carrier I had certificate with my name on it,releasing me of liability in case he or his worker's were injured or further damage was done to my house during the removal of the tree. I had peace of mind and was able to watch them work without having to worry "What if" knowing I was covered. They did an amazing job removing the tree, grinding up it's roots and cleaning up.
    - josephine s.
  • A
    in less than 24 hrs from my first call to smaller limbs cleared from my yard, the road, and two neighbor's yards. This was a very large tree. Then 7am they came and cleared all the huge tree trunks and then trimmed up the other half of the remaining tree to balance its future growth. Fantastic job and crew.
    - Peter B.
  • A
    J Witte Tree Service
    Excellent! I told J. Witte that I wanted more sunlight in the front of the house and there was some branches I wanted removed. They removed and trimmed my River Birch, Maple and Crab Apple and I just love it! Everything was cleaned up afterwards! I'm so glad I found him on Angie's List!
    - Susan M.
  • A
    Clean Cut Tree Service Inc

    They came on time 8:00 am and were done by noon.  They were very careful  not to hit the neighbors house and antenna on the roof.  They lowered bigger branches down with rope then cut them. They were professional at all times.  When done they put the biggest pieces they couldn't shred in the front to be picked up the next day and raked the area so you couldn't tell they were there. The next day mid morning the truck showed up with a crane type grabber and gently picked up the pieces and gently laid them in the truck--very professional. 

    - GLORIA S.
  • A
    J Witte Tree Service
    .Came promptly to give estimate on Monday; crew arrived Wednesday early and worked all day to complete the job; property was completely cleaned up when they finished. All, including the "boss", were very polite and responsive when I asked questions or made suggestions. I believe I received good value for my money.
    - Ellen M.
  • F
    John's Tree Service
    If you make an appointment to come out, please keep that appointment or at least let one know that you are not coming. No phone call that day or beyond as I patiently awaited your presence or response.  Very, very, unprofessional.
    - Jack C.
  • A
    National Tree Service
    Very good.  Performed a very delicate job while cutting down the entire fully grown ash tree, while avoiding, cable, telephone and power lines, two garages and a shed.  No damage to anything.  Absolutely and incredible job.  It was too wet to grind the stump, but he cam back a week later after the ground dried out and removed the stump.  Also left a bunch of tree limbs cut to size for firewood and stacked next to garage.  Site was left fully clean.  I would definitely hire again.
    - Michael N.
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Tree Services in Mchenry

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