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Transportation reviews in Mchenry

  • A
    Jay's Quality Painting Inc
    We had lots of rain the week they came out, but they were good at calling and letting me know when they would be out. I am a widow and a senior citizen, so I let Jay know I needed to be able to depend on the job being done correctly, as I couldn't afford to have the expense come up again in a year or two. He understood and he and his men did an excellent job of replacing bad boards with new, sanding, power washing and giving the decks two coats of stain. I am so very pleased at how good my decks look now. I worry no more about possibly falling through a deck, thanks to Jay's Quality Painting, Inc.
    - Betty M.
  • F
    Blankenship Movers Inc
    I went with this company because they accept checks and his reviews were so good. He said any mover that wants to be paid before the move is over, is not a good mover. We set up the move. I had to move earlier than I had planned because of scheduling and availability. They were 2.5 hours late because the truck broke down. I was supposed to have a 4 man crew between 8 or 9 in the morning. 1 crew of 2 showed up at 10:30 with a smaller truck. The second truck showed up later. The crew leader on the 2nd truck began to yell at the 1st crew and asked why they didn't order a 3rd truck. The decided they would make it work. I told them, we got to get this done. I have to get my cat before the vet closes. As time passed the trucks were filling up and they had not ordered a 3rd truck and they began yelling at me that they didn't have anymore room on the trucks. They did not listen when it came to where and how I wanted things packed. They told me don't worry about it, we'll sort it out at the storage. I needed one item out to the curb. They could not get it out in one piece, so they broke it. They also ran out of pads and then only shrink wrapped my items. The owner said it was impossible to run out of pads. They have over 100 pads on a truck. Then they were taking paintings and glass out to the truck not wrapped at all. The owner told me, "Oh they wrap it out at the truck."My patio chairs were strapped to the metal lift, and my mattress and box springs were attached to the outside of the truck. They told me the entire house was empty. I came back and luckily checked the garage. There were enough items in the garage to fill the back of a pick up truck. The owner called and was yelling at me about refusing to pay. He said I cannot refuse to pay because it is against the law and is fraud. I had no idea what he was talking about because I did not refuse to pay and was not supposed to pay until the move was over. I reminded him of that and he said, "Oh, I forgot I told you that." The owner told me that because of all the issues I had with the first move, that he would send a new fresh crew of his best and fastest movers. I said how will they know what goes where? He said to call in the day before for the stuff that was going to my sister or necie. The owner told me I would never get a shock from his company, because he is so good at estimating. Well it ended up being 1500 more than estimated. He stated that it was my fault because I needed things delivered to my sister and my neice.  Originally I needed the items delivered to my sister by noon, but then she had the day off, so it was no longer an issue. When it came time for the second part of the move. They told me that they could not pack the truck and deliver the items to my sister, my neice and I. He said it was going to cost more money and take more time because I was putting time constraints on him. They wanted to do me, my sister, then my neice. I told him "Remember, I called you back and told you my sister was off and there were no time constraints." When the crew of the second move brought the items to my home, they were all mixed up and not sorted to what goes where. They kept bringing the wrong items to the wrong areas. The older guy, Carl, was very nice and told me don't worry about it, we will sort it out for you. The younger guy, Nick, kept threatening me that "His crew was about to walk off the job." I told them I would be happy to come down and tell them where everything goes, but I was not going to leave my apartment door open because of my cat. They kept bringing things up and making piles. I told them to not pile things there, furniture is going to go there. They said, just let us bring the items up, then we will put everything where it goes. Then, they were mad that they had to move the items twice because the didn't listen when I told them not to make piles. They told me there were still boxes in the truck and they could not bring up anymore boxes because I wouldn't be able to move around. I said that I needed my boxes for my bathroom and my kitchen. They then began to cuss, just bring it all in. They began stacking the boxes and using moving straps to bring them in. This crushed the boxes. They finally got everything loaded in the house and I began to notice all the damage to my furniture items. I still haven't found all the damage. I felt intimidated by the movers, so I tipped them way more than I would normally have because I was scared of them and they knew where I lived. Carl then gave me a paper to sign. He said don't be shocked by the numbers just sign, you and Eric will talk about the final price. So I signed and did not give them a check. Then The owner called me and began yelling at me about refusing to pay again. He said I was a liar and I was being facetious. He wants payment immediately or he was calling the police. I reminded him that Carl said that he and I would work the final price out. He said everything was my fault and what credit card did I want to use. I told him that I would send him a check. He said he was not going to wait for a check. He made me overnight a check and send him the tracking number or he was going to call the police. He said "I was going to work with you on the price, but everything is your fault and now I want the full amount. Now give me my money or I'm calling the police." I am honestly shocked at how bad this experience was after seeing how great their reviews were.
    - Lynn M.
  • D
    Captain Rods Boat Lifts and Piers
    Capt. Rod's installation crew cut away sections of the supporting framework in order to fit the sections into the metal frame of the pier.  According to the manufacturer, it was only necessary to trim away 1/8" of the pier top with a plane or saw to make it fit in the frame.
    Now, because there is no supporting under-structure, people are stepping on the edges of the pier, cracking the frame, and breaking through the pier.
    Capt. Rod refuses any more responsibility for the issue, saying it is the manufacturer's fault for selling him a defective product.  If he knew it was a defective product, why did he continue to sell it to the public?  There is a lot of "finger pointing" going on between Capt. Rod, the seller of the top of the pier, and the manufacturer of the frame.  But in my opinion, Capt. Rod has ultimate responsibility since he sold the product.
    At this point, I may be required to either once again pay for AND replace the top, and also pay for the pier to be cut apart and re-welded OR buy a new pier.  Either way, I will NOT be dealing with Capt. Rod.
    PS - I DO love the thru-flow pier
    - Jeanne A.
  • F
    Captain Rods Boat Lifts and Piers
    I had a horrible experience with this company. I had heard many negative things about this company, but I decided to give them a chance anyway, because they were located very close to my home. I should have listened to the other people. The guy was a liar and would take my money and not do the work and tell me to my face that he would show up and never do so.
    - Roberta A.
  • A
    Captain Rods Boat Lifts and Piers
    This company did a horrible job for me. They came out and did the bunks and I had to hire someone to come out and fix the work that they had done. They would not stand behind their work at all and never came back and fixed anything even after they told me that they would come. They are liars and thieves. I would never use them again for anything.
    - Roberta A.
  • A
    In over 8 years, I've had only one issue with a dead battery at the start of the boating season. The marina solved the problem to my satisfaction. They are courteous and go out of their way to give the customer satisfaction, regardless of the service being used. You always know ahead of time what it's going to cost and they won't try to sell you a service that is unneeded.
    - Jeanne A.
  • A
    - LINDA D.
  • A
    Wonderful service and employee's are always helpful and professional.
    - LINDA D.
  • B
    They have comprehensive offerings.
    - Robert F.
  • A
    Racine Riverside Marine
    Did a very nice job.
    - Rip E.
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Transportation Services in Mchenry

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