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Dog Grooming reviews in Mchenry

  • F
    I spoke with both Char and Melissa. They were both courteous however, I chose not to use their services. When I initially scheduled the appointment (a couple of days before I called back to ask about the price for a cut), I mentioned to Char that I heard about them through Angie's List. We have a skittish 2 yr old dog and since this was to be her first grooming visit at this particular establishment, I asked the owner (Melissa) if it would be ok for me to stay with her while she was trimmed. I told her that a bath wasn't necessary (although, I would pay the full fee). I assumed a trim wouldn't take too long. However, she informed me that she did not allow owners to stay with their pet while groomed since "owners tended to make the situation worse and that the other dogs in the store would get more nervous or excited." Needless to say, it was not the answer I expected. It would be like me taking my toddler for her first haircut and dropping her off at the salon with a complete stranger. As an owner, I know my pet best and know for a fact, that my presence doesn't hinder her, but rather helps calm her down. I explained to her that I was not interested in attending every grooming appointment, just the first trim. Still she was adamant that I could not stay with her so I told her that I did not want an appointment. Melissa called back a few minutes later to tell me that I could come in to the store the day before to view her store and she explained that everything was "open." However, I don't understand that if everything is truly "open", why can't I accompany my dog to her first trim? I will definitely not be using their services based on their strict "no owners allowed" policy.
    - V C.
  • A
    I have been taking my dogs here for the last 3 years and this company has been extraordinary. The groomer goes above and beyond to make sure that the animals have a good experience and we have never had a problem with any of the grooming done at all, no nicks or mistakes. She is always done when she tells us that she will be. We are very fortunate to have found this grooming service.
    - Roberta A.
  • A
    Jimminy Clippers
    I have been using Jimminy Clippers for at least 5 years to groom my long haired Persian cats. I have always been very pleased with the work and professional/friendly attitudes of the owners and employees. They also gave one of my cats several flea baths a number of years ago. They were happy to do the work ad did an excellent job. I have never been unsatisfied with a grooming from Jimminy Clippers.
    - CHRIS K.
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Dog Groomers in Mchenry

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