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Lawn Mower Repair reviews in Mchenry

  • A
    MJ's Small Engine Repair
    I brought the mower to his shop LATE on a Saturday afternoon and he said he would likely work on it Sunday afternoon and might have it ready to go. He called in the afternoon and said that he was all but certain he'd diagnosed it correctly and would have it running later that day and would call me. No call on Sunday, but on Monday (Memorial Day) he called to tell me that he'd tested it, cleaned it up, installed a fuel shut off valve I'd asked for to help prevent a recurrence of the problem and it was ready to go. Picked it up, he pointed out a minor leak in the fuel line that he'd repaired and told me that if the repair didn't hold, a $5 (or less) part would take care of it and it would not be a problem for me to do the work myself. Bottom line: Mark does this part time but knows what he's doing, gets it done ASAP (I fully expected that he'd have the machine for a week) and his price very fair. He gained a new customer. I just hope that this review doesn't gain him so much work that I'm in trouble the next time that I need his help! Thanks, Mark!
    - Robert T. H.
  • A
    MJ's Small Engine Repair
    Mower runs well and looks good. Work was done promptly and Mark provided price before he started and said he would phone if he found anything else that needed to be fixed--which he did. Charges were reasonable for work that he completed. Work was completed in a few days even though the head gasket had to be ordered.
    - MICHAEL B.
  • A
    WALTER VALENTINE'S REPAIR
    I had originally taken my ECHO trimmer to the dealer from which I had purchased it.  Having bought it there I thought I would have gotten a better response than "2-3 weeks".  After 2+ weeks the dealer hadn't even had time to look at the trimmer, so I found Valentines online and brought it to them immediately.
    They too are an ECHO dealer and turned it around in less than 24 HOURS!!!  They were awesome at taking the time to explain to my wife what issues they found, what it would take to fix it, and the associated cost.
     The only minor frustration is trying to contact them by phone.  I'm not sure if they don't have voicemail, but a few times when we called we only heard a busy signal.  Slightly odd for 2015, but the quick and professional service completely outweigh any frustrations we may have experienced with the phone.
    We will be back for ALL of our power equipment service needs - thank you Greg!!!
    - Ralph T.
  • A
    WOODSTOCK POWER EQUIPMENT
    The personal pace drive system of our walk-behind self-propelled lawn
    Toro mower had quit working. I took the mower to a repair shop in
    Crystal Lake, IL. They fixed the mower by replacing the drive belt
    and and quot;adjusting guides and cables to specs.and quot; However, when I took the
    mower home and started mowing the lawn I found the self propel was no
    better than before I took the mower to Helms for repair. The belt
    replacement and adjustment (and $95) had accomplished nothing.
    I had two choices, either take the mower back to Crystal Lake or try a different repair
    shop. I opted for the second approach and, based on a friends
    recommendation, took the mower to Woodstock Power Equipment in
    Woodstock, IL. After a quick initial inspection they determined that a
    plastic part on the mower handle was broken and would need to be
    replaced. Unfortunately the part was not in stock. It took 8 days to
    obtain the part and repair the mower. The pleasant surprise this time
    was that the repair was covered under warranty and cost me $0.00. The
    mower now works as it did before the breakdown. Woodstock Power
    Equipment will be getting my future maintenance and repair business.
    - Paul V.
  • D
    RALPH HELM INC
    The personal pace drive system of our walk-behind self-propelled lawn Toro mower had quit working. I took the mower to Ralph Helm Inc in Crystal Lake and was pleasantly surprised when the mower was ready the next day. The repair man had fixed the mower by replacing the drive belt and "adjusting guides and cables to specs." However, when I took the mower home and started mowing the lawn I found the self propel was no better than before I took the mower to Helms for repair. The belt replacement and adjustment had accomplished nothing.
    I had two choices, either take the mower back to Helms or try a different repair shop. I opted for the second approach and, based on a friends recommendation took the mower to  Woodstock Power Equipment in Woodstock, IL. After a quick initial inspection they determined that a plastic part on the mower handle was broken and would need to be replaced. Unfortunately the part was not in stock. It took 8 days to obtain the part and repair the mower. The pleasant surprise this time was that the repair was covered under warranty and cost me $0.00. The mower now works as it did before the breakdown. Woodstock Power Equipment will be getting my future maintenance and repair business.
    - Paul V.
  • F
    MATTS ON SITE REPAIR
    Came out promptly. Informed me one mower needed new blades. Riding mower needed new carburetor. Said he would order parts (John Deere riding mower) and return to finish following week. Was paid in full. That was last Spring. I've called twice. First time, no return call. Second time (over a month ago). He called back and said that parts were still on order!!! It is almost August and still no working lawn equipment!!!
    - LISA T.
  • A
    MJ's Small Engine Repair
    He took in and repaired our lawn mower the same day. Did an excellent job.
    - Dianna L.
  • A
    MJ's Small Engine Repair
    HE HAD IT FIXED IN A TIMELY MATTER AND EVEN DID A COUPLE OF EXTRAS ON IT
    - mary k.
  • A
    MJ's Small Engine Repair
    Great..punctual, work was done as promised and price was fair.
    - Shirley R.
  • A
    MJ's Small Engine Repair
    Wonderful! He was fast, friendly, and reasonable with repair costs.
    - JEANETTE G.
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Lawn Mower Repair Shops in Mchenry

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