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Plumber reviews in Loves Park

  • A
    After a hiccup on scheduling, the work was done in one day in a clean, dust free, clutter free, professional manner. The workmanship was excellent. Installer had 27 years of experience and owned his installing company. All debris was carted away, floor swept, wiped and very clean. Tarps layed over carpets. Walls were not scratched.
    - STEPHEN W.
  • A
    Joe responded immediately and was able to replace our leaking water heater the same day. Very professional and very nice. Even cleaned the area well and took the old heater away. I would definitely use them again. Thanks so much to Joe and Dennis.
    - Sharon M.
  • F
    I had extreme difficulties trying to speak with whomever answered the phone. She couldn't understand the word East for my address. Usually I receive a prompt phone call back about when they can arrive. After waiting 2 hours, I called and got the answering machine twice. 30 minutes later I tried again. Whomever answered the phone said that another individual had been trying to call me. While on hold waiting to speak with that individual, I receive a call from Roto Rooter. Absolutely bizarre. After I called two more times, I learned that it was too late for me to have service that day. I am still stunned at the absurdity of the situation. I had used Roto Rooter for years. My last date of service from them was 10-29-15. I had never had any issues with scheduling an appointment prior to this. After finding another company, I cancelled the appointment with Roto Rooter.
    - Angela L.
  • A
    Bob The Builder has been a blessing for us. His technical proficiency in going from 'total gut' to 'wow remodel' has been amazing. In addition to having years of experience remodeling, he has two MAJOR qualities that are refreshing: excellent communications (written and verbal), and 'outside-the' box problem solving. Bob was very attentive in check listing my lengthy 'to do' projects list, and has a wonderful sense of humor in applying his MacGyver skill sets for some of the challenges he encountered in this condo remodel. I point out that these projects were expected to have additional costs as issues were encountered (like complete replacement of bathroom flooring underlayment, and expense of trash disposal), were budgeted accordingly, and every time Bob was able to handle them while being mindful of economics. I was grateful that at certain points in these stages of remodeling, Bob diplomatically came up with suggestions (like installing flat floor registers instead of bulky space-taking triangular registers) and helped stimulate my thoughts and budget for alternative approaches. I felt Bob valued me when he would also call me to inquire as to my timetables and how that would fit in with other clients he was taking on--gee, do you know how many contractors I've dealt with over the years that promise one thing, get my money, and seem to disappear for long periods of time without a word?! Bob is also a hero to me as he picked up an electrical issue that I am now more economically taking care of by installing gas lines and a gas range. Bob is well worth his professional fees, and is a rare contractor who provided detailed invoices. He thrives on being a one-man get-it-done with pride, quality and definitely integrity. Thanks to Bob for projects well done!
    - Joan W.
  • A
    Called to schedule Monday fix planned to dumped catch bucket every 3 hours :-( Owner called back was in neighborhood so stopped by to "see" what I meant. He tried same adjustments my husband had but this time he stopped the leak! Came back Monday and replaced valve shut off and only charged for Monday's services! Such a blessing.
    - Debi G.
  • A
    I called for an appointment on Monday 6/13, and because we were having some plumbing work done that was urgent that required the septic tank to be empty, I was given an appointment for the next day, today. I was given an 11:00 appointment, and they were here right at 11.  The job was completed promptly and no problems.  I was very satisfied with their responsiveness, promptness, and professionalism.  Very friendly people!  I would use their services again.
    - Michael F.
  • A
    I texted Steve early on a Monday morning about a leak under the sink in my rental house.  Steve texted later to say someone had cancelled that morning so John came out to the house a few hours after I texted.  John fixed the plumbing problem and examined the dishwasher after the tenants told him it wouldn't drain.  John then gave me the name of a repair man for the dishwasher.  John did a great job like he always does.
    - Jackie H.
  • A
    called up Pearson to fix a broken water softener and come to find out it was cheaper to just purchase a new one. So they already had one on hand and were able to replace it within a very reasonable time for a reasonable amount. A bit of a mess was left in the basement and i'm not sure if that was from the busted old water softener or not but otherwise very happy with the work and would definitely use them again. 
    very punctual.
    - Tyler S.
  • A
    Steve came look at the old water heater, went to get the hot water heater and attachments, installed and was done in good time. He gave me estimate for other work I need done. He is coming back next week. I would like a receipt, he said he would mail it.
    - Sondra L.
  • A
    I called their offices and Sharon informed me that they were extremely busy. In spite of the fact that they were unable to do the work, she referred me to a plumber they recommended and followed up with me after initial my call to make sure I was taken care of. If I were to have a plumbing problem in the future, I will check in with them first to see if they can fit me into their schedule.
    - Dee G.
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Plumbers in Loves Park

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