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Dog Grooming reviews in Loves Park

  • F
    I called about my collie and they said she wasn't ready yet and they needed more time. I went to Pet Smart and waited and watched. The groomer could have been more gentle with her as my collie yelped a few times as the groomer brushed. She was in a hurry because I was there. After 6 hours my collie was still not completed. During my waiting time I heard the groomer complain about how much time she had already spent on my collie. To look at my collie I thought she could not have been brushing her for 2 hours. She had only clipped three of her four paws and was brushing from her back end to her head. After waiting and watching for about 10 to 15 minutes I told her to quit, she was breaking my heart. At this point she had only brushed to her mid section. I took my dog and left. I had paid $107.00 when I dropped her off at 8 am that Saturday morning. Just as I reached the door the manager called out to me and offered to refund my money. I took her up on it. It was a very nice thing to do. I am currently looking for a new groomer as I will not take my collie back there again.
    - Debra B.
  • D
    I took my dogs to be boarded in March 2013 and have been going here for years. The last time when my dogs came home they were acting very weird. I am not sure what happened while they were there but I have noticed that the people are not as professional as they use to be. I also took my smaller dog to get groomed in Feb. of this year when the weather was still cold and asked the groomer not to shave her just a trim and she came back shaved. I also witnessed the groomer screaming at another client's dog who would not sit still to get its nails clipped. My neighbor who takes her old dogs there for grooming also complained about the grooming service. I will not be taking my dogs back to boarding or grooming.mi
    - Samira D.
  • A
    I am very pleased with them. My dog had a sore in his ear and she made sure I was aware of that so I could take him to the vet and get him checked out. He is 17 years old and he doesn't like going to new places. He took right to her and doesn't mind going in there. She moved to a new building and he went right in. He is very comfortable there and I like that.
    - Carolyn M.
  • A
    Used the grooming services today for the second time. very satisfied with the quality of work and the price. I had been taking my Cocker Spaniel to a local groomer for years. The price seemed to increase about once every four months, so I decided to check out another option. I tried PetSmart and will continue to give them my business. Prices are great, appointments are easy to come by; and they have convenient evening and weekend hours for grooming appointments. The price is almost half of what I had been paying the former groomer.
    - Rhonda I.
  • B
    Both dogs were quite matted. Over the phone she told me it would be $60-70.  When I got there she said she would "give me a deal & charge $30 for 1 & $35 for the other.  When I picked them up she said they were more matted than she thought & therefore wanted $75.They were both in bad shape and so I didn't fight it.  She is very sweet & seemed to be great with the dogs.

    - lg h.
  • A
    .
    - Shannon V.
  • D
    Customer states that the last two visits were not good at all.
    - Phillip K.
  • A
    unknown
    - Martha T.
  • B
    unknown
    - jessica h.
  • A
    .
    - Bruce M.
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Dog Groomers in Loves Park

Companies below are listed in alphabetical order.

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