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Cable Tv reviews in Loves Park

  • F
    Our internet became spotty and stopped working entirely early this week. After EIGHT calls to Comcast and speaking to countless Robo Receptionists and a total of 2 hours and 30 minutes to get through an appointment setup for repair, the technical support "expert" told me her screen didn't work and she couldn't setup an appointment for repair (that's confidence in their ability to care for our tech needs as well). The next day I called and instead of trying to go through all that, I said "terminate or disconnect services" to the robo lady and what do you know, I was routed right to a human (english speaking) person right away. Oh, so I'm only important to fix issues when I'm ready to disconnect services? I'm a very busy small business owner who has to decide am I going to spend my time on the phone with Comcast, begging them to fix their stuff or go entirely wireless and expand my data plan with my cellular data provider and the choice was simple. They threatened me with having to pay 2 months MORE of their non-functioning service and THEN an EARLY TERMINATION FEE. I have lodged a complaint with the BBB and I'm strongly considering taking them to small claims court. I am furious that any business that can't get their stuff together and their product doesn't work, can't get it repaired, and I HAVE TO PAY FOR TWO MORE MONTHS OF THIS? THEN AN EARLY TERMINATION FEE ON TOP OF THAT? I don't think so. Never again will I go with Comcast.
    - Gerrod W.
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Cable Companies in Loves Park

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