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Chimney & Fireplace reviews in Lombard

  • A
    Superior Chimney Services Corporation
    Always get ���superior��� service from Superior Chimney. Patrick and Lou did a fantastic job redoing the vent pipe. I never feel like any of the guys try to give unnecessary recommendations and are honest about what condition things are in. If things are necessary for repairs, pricing has been decent and never feels like it���s overcharged. Highly recommend them!
    - Stacy K.
  • A
    Superior Chimney Services Corporation
    We had a new more efficient boiler installed. The vent pipe to the chimney was to large for the new boiler which caused excess moisture to form on the inside chimney walls. Superior Chimney Services explained everything that was going on. They installed the proper size liner, boiler vent pipe, new chimney cap and sealed the crown. They were professional, punctual and completed the job in a timely manner.
    - Henry J.
  • F
    Superior Chimney Services Corporation
    It did NOT go but they keep over $500 of my deposit money that I was NEVER warned about. I made this in good faith, signed a contract on 11/26/18 and gave them a deposit but I made it VERY clear that I did NOT own this property yet. When I called back since the closing was delayed on 11/28, I was told to just reschedule and not to cancel the appointment. This happened twice and then we were forced to walk away from this property deal due to a bad well, etc. Superior Chimney then informed me when I finally did officially cancel (like I tried to in the VERY beginning and that WAS within their 3 day window) that they would be keeping my entire deposit. This was NEVER mentioned to me verbally and it's in very small print on their contract at the very bottom. It is my fault for not noticing it but I originally DID try to cancel within their 3 day period but they insisting on re-scheduling the work by 1 week. Therefore, I should be entitled to my entire deposit back. They did NO work but kept $515.24. I disputed this amount with my credit card to no avail. Buyer beware, do not get talked into delaying your work for any reason by this company since it WILL forfeit your deposit, they just fail to tell you that.
    - Kimberly D.
  • A
    Superior Chimney Services Corporation
    This was the only company that when asked for a long lasting product gave options. Other companies only had one type of replacement cap that was inexpensive. They gave me ability to use stainless steel. Most definitely will hire them for future needs.
    - Carol S.
  • A
    Superior Chimney Services Corporation
    Everything about this company says top notch, from their knowledgable and professional technicians to their obsession with client satisfaction and safety. I've used Superior Chimney on multiple occasions and I wish more companies had such high standards.
    - Christopher T.
  • A
    SOOT YOURSELF CHIMNEY SERVICES, INC.
    I called Soot Yourself because I had some water coming in after heavy rains. My last service of a cleaning and inspection was with a different company and they said I needed a new cap and it would cost almost $700, so I figured that was probably the reason for the water and wanted a second estimate as that seemed steep. I called Soot Yourself and offered to send them photos the other company had taken, as they claimed it was a difficult to remove current cap and thought maybe that was the reason for the higher estimate. Soot Yourself responded by saying, not only would a cap be significantly cheaper, but I didn't even need a new one! They said the highly unusual heavy and windy rains were to blame for the water and it wasn't something I should be concerned about. Super honest and obviously were not trying to push anything as they told me I shouldn't spend any money because what I currently had was fine! They also were very responsive and polite. While I didn't use their services for anything this time, I definitely will for future needs!
    - West M.
  • A
    Superior Chimney Services Corporation
    Very Well ! The guys came exactly when expected and checked out the chimney from roof to basement. They took pictures so that we could see where they had found problems. Everything was explained fully and all of our questions answered. They were able to do the work without having to make a second trip. The cost was fair and agreed upon before work was started. We are VERY HAPPY and looking forward to listening to the rain on the roof again.
    - Raymond W.
  • A
    Northwest Metalcraft
    I can't say enough about the staff, service and quality of work from this provider. My new fireplace refacing has transformed the whole family room. It is so beautiful and the job took only two days and Scott even came back to seal my new hearth! You will not be sorry if you decide to hire Northwest Metalcraft the staff tries their best to please and they do excellent work!
    - Sandra D.
  • A
    Superior Chimney Services Corporation
    Went fine. Brad & Anthony turned up on time, were very courteous & professional. They went over everything, took lots of photos that they later emailed to us, they explained what they were seeing, what they would do, & what they recommended. We accepted their recommendation that we replace our plastic dryer vent with a metal one, & that was done. They also recommended that we replace the rusting metal cap on top of the chimney, & explained two options for doing this, which we decided to pass on for now, but will plan on for the future. Also a couple of cracks at the back of the fireplace that we also decided to put off dealing with for now. We were pleased with Superior's service & would hire them again.
    - Linda R.
  • A
    A-1 Safety Chimney Service, Inc.
    The entire process went very smoothly. The company came out and gave an initial inspection. The damper in my fireplace was warped, but they were able to fix it during this time (saving me about $400). They also applied the cost of the initial inspection to the total cost of repair. When I made an appointment, the wait time was about two weeks because it was in the midst of the season for fireplace repair. The company informed me that the work would take a majority of the day, so I needed to start right away and plan on it taking awhile. When the two employees arrived, they told me they were only scheduled for half the day, a nice surprise for me. They split up the task, one working inside while the other was on the roof. Both employees were so efficient that they were finished in just over two hours, a significantly lower time than I ever expected. They were very clean and left the house as nice as it was found. I had a fire burning that night and have enjoyed several since then!
    - Briana D.
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Chimney And Fireplace Contractors in Lombard

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