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Auto Body Repair reviews in Lombard

  • A
    GLENBARD AUTO BODY
    So friendly, accommodating and helpful. Have used 3 times and Best prices each time compared to others in area They have done a great job each time. Also assisted with car rental drop off and pick up.
    - Pamela p.
  • A
    Lombard Body & Fender Shop, Inc.
    This is my second visit with Lombard Body & Fender this year.  The first time was for hailstorm damage repair from May's hailstorm - my car sat overnight in an airport in Aurora and had so many pockmarks all over the hood, roof, panel, etc.  Almost everything had to be repaired/replaced.  The second visit was for damage sustained to the backseat panels of the driver side of my SUV after I nailed a side wall while navigating a tight hairpin turn exit out of a tight parking garage.  I scraped that side so bad it looked like Wolverine or Freddy Krueger had grabbed onto my car and just scraped their claws down the side.  The scratches grooved the surface of the panel.
    Service both times was outstanding - the best I have ever seen from auto repair service business.  From the very first phone call inquiring about repairs to the moment I pick up my car and leave -- just all around great service.  I am someone who has been gypped by body shops before so I am very skeptical of them.  But LB&F - wow, they just earn your trust quickly by being very professional, responsive to all communications, friendly and open about what they are going to do and what they will charge.  They go over the top with customer service in ensuring that you are taken care of, e.g., they handled all the details/paperwork for getting my rental car, they worked directly with my insurance company so I didn't have to do anything, and they have even cleaned the interior and exterior of my car, even when I brought it in dusty and dirty.  Just amazing.  

    - Suzanne C.
  • A
    GLENBARD AUTO BODY

    I took the car to Glenbard because it was much more convenient for me than the places that Geico (the insurance of the people who hit me) recommended. Geico wrote me a check for less than the repair would cost, but Glenbard took care of contacting them and working out the details. All I had to do was drop off my car. Glenbard arranged the rental, which was brought to the shop for me (and picked up for me there as well). The repairs look great. The car was only 6 months old, so I wanted it to look perfect and it does. I will definitely use them again, regardless of what insurance company is involved.


    - Jeanne I.
  • A
    CAR CARE COLLISION CTR
    Car Care Collision Center in Naperville was professional throughout process of repairing damage to/replacing parts on my auto. In a very timely manner, the company provided an estimate of the repair to be paid by my insurance company, provided a loaner, and kept me updated on progress. Company reps answered all my questions patiently and thoroughly. Car looked great after work had been completed.


    - Mary C.
  • A
    PRO PAINT
    All of the parts came in on a Friday, they called that day, and  I opted to bring it in on Tuesday.  The car was done late Thursday.  When I saw my car I inspected it thouroughly.  I was amazed that I couldn't tell that any work/painting had been done!  They even cleaned my car for me, dressed the tires, vaccuumed and dusted the inside. (I think they may have done this because of my brother-in-law). 

    Since my brother-in-law was an expert, I had him inspect it too.  He also agreed they did another outstanding job!

    The only reason they got a B ins Professionalism, is because of their office manager.  She was a little brash with me about payment.  I wans't informed ahead of time that they won't take a personal check, and when I said I'd put it on my credit card, she said it was currently not working (I'm pretty sure that wasn't true).
    - Lauren S.
  • A
    Bear Metal Welding & Fabrication Inc
    I had an estimate done in the beginning by one of the crew, the the owner didnt like it. he thought it was too low of an estimate. He agreed to do the work for the estimated price. A very professional decision. He might have lost a few hundred dollars on the deal.  I will go back to him again because i owe him one, and the work they did was very good as well.
    - mark b.
  • A
    BC AUTO BODY SHOP
    It is a very good body shop, they do good body work. Also, our insurance company recommended them. They were very reliable. They take their time and you might have to wait a week for your car, but when it is brought back to you you would never know it was damaged - it looks brand new. I would definitely use them again.
    - MARY N.
  • A
    GLENBARD AUTO BODY
    The overall experience was great. The price was $150-125 less than 2 of the 4 estimates I received. I dropped the car off three days after the inital visit and picked the car up earlier than expected. I will absolutely go back for future service.
    - Paul R.
  • A
    BC AUTO BODY SHOP
    In a nutshell, quality repair without overcharging you. Sounds corny, but I firmly believe the place has lasted a long time by keeping prices fair and working in-sync with customer and insurance companies. My estimator quote was $1500. Steve explained to me that filling the roof dent is not the right way and worked with my insurance estimator for the new roof. Sunroof did not close, but was quickly address after they called the dealer and resetting buttons. I recommend this auto body shop for the quality work, quick follow-up when a problem arises, and the convenience for anyone working in Chicago, but lives in the west suburbs. You can drop off your car and walk 2 blocks to the Wheaton Metra train, shoot in/out of Chi-town for work. Hours of business are better that most auto shops, till at least 6 PM M-F. Steve is usually doing paperwork in there Saturday mornings and works over some days during the week.
    - Tim L.
  • A
    GLENBARD AUTO BODY
    They didn't pad my estimate with "maybes" they were very exact with what needed to be done. I didn't need an appointment to get the estimate either, there was always a guy on hand. I was overall pleased with the work that was done.
    - Elizabeth K.
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Auto Body Shops in Lombard

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