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Eye Care reviews in Lindenhurst

  • B
    Northwestern Medical Group, Ophthalmology
    The exam was good, although they kept having problems with the computer system as they had just joined the Northwestern Hospital billing system. This ended up leading to a 1 year nightmare of erroneous bills. I have been going to Envision / Northwestern Opthamology for 9 years and have probably had billing errors at a minimum of every other visit. Max in the Grayslake location ALWAYS made billing errors. Now that Dr. Haynes is gone, I can't see going back.
    - Eric M.
  • A
    My Eye Xpert
    Everybody there was so helpful, friendly and knowledgeable. The doctor was very nice, didn't push any products and gave me a trial pair of contacts to try out. There is a waiting room with massage chairs and a fish tank which was awesome. They were on time with the appointment, so I didn't have much chair time. Next time I'll show up early. : )
    - Scott E.
  • B
    Spex Grayslake
    I like the doctor there.  The doctor there is really great with my kids.  I feel like she is very thorough.  They have a wonderful selection of frames.  They are a little high in terms of pricing.
    - Nannette P.
  • B
    Jacksoneye
    Dr. Jackson does a lot of surgeries; he does laser surgey, LASIK surgey, cataracts, etc. He also treats glaucoma and things like that. He has an associate who works with him who is not an ophthalmologist, but she is an eye specialist in her own right. I often see her now because Dr. Jackson is often difficult to get in to see because he is under high demand. So I often see his associate, Dr.Sall and I like her a lot. The office environment is okay; they are not often on top of things and they don't follow through as well as I'd like them to. They often don't call you back if you need to have a call back, but in terms of processing paperwork and those kind of things, they do fine.
    - Bernadette K.
  • A
    Pira, Dr. Tony
    Dr. Tony Pira is very careful with examination and he tells you everything about your eye in detail and what your options are. The staff is fine. They are more than willing to help and take it upon themselves to do things.
    - Diane G.
  • A
    Jackson, Dr. Mitchell A.
    One morning, I woke up with a pain in my eye.  At first it felt like there was an eye lash in it, so I rubbed it but that didn't help.  I flushed it out, that didn't help.  This was at 7am.  By 9am I couldn't stand it.  Closing my eye lid hurt, opening it hurt worse.  I could keep it open cuz' then it hurt even worse.  I hadn't injured my eye in any way, I just woke up this way.  By 9am it was torture, so I drove to my regular doctors office only to find out they weren't there on time.  I called the office and they said the doctor wasn't in yet and they would be opening late.  I described what was going on, and they said it wouldn't help to wait around, they can't do anything with eyes really, I should go directly to an eye doctor (which I didn't have cuz' I didn't have any eye issues).  So luckily, my father had just had his cataracts done by a Dr. in lake villa so I called my dad and had him call Dr. Jackson to see if they could see me.  They were so nice, they said send her right up, we will get her in.  I was in SO much pain.  I was driving my car with the eye all puffy and swollen and watering.(definitely not safe but  couldn't wait for a ride at this point).  I hadn't looked at myself in a mirror since before Ieft the house, but I must have looked like Quasimodo when I arrived cuz' after taking my name and stuff the girl ran back to the rear of the office and asked the doctor if she could put in some numbing drops cuz' she could see the pain and irritation.  Once she put in the drops I could think straight again.  Dr. Jackson did a test on my eye to see if I had scratched the cornea in my sleep, but it wasn't a scratch.  I had a "corneal tear" which as he described it, the front of my eyeball had stuck to the inside of my eyelid and had "scraped" off.  He described it as velcro and it might reattach itself, but if the "ends" of the edges was "curled" (and he curled his fingers and tried to put them together in a mesh fashion) then he could only try to burn off the top layer of my eyeball and see if when it healed it would help.  But for now, we would try keeping the eyes wet and lubricating them at night, and seeing if this went away (he even put plugs in my tear ducts to keep the tears from draining out).  So we tried all of this but ultimately it would recur if I didn't keep up this intensive regimen of drops and lubrication cream and night, etc.  So I had him try the "resurfacing".  When I went in, I had no idea what they were going to do... (luckily I didn't watch those LASIK videos where they show you the contraption they use to keep your eyes open until AFTER my procedure).  It only took a few minutes after he numbed my eye and paralyzed it to do the procedure.  I could smell the laser burning, it was literally like burning flesh EW!!!.  The recovery process was not bad he put a "bandaid" contact on my eye (I guess they fit really tight around your eye, sealing it from oxygen) but the next day at the post op appointment, he took off this contact and sent me home.  Within two hours I was in excruciating pain and my mom took me back in and he put the bandaid back on for another day.  (My mom said it was awful seeing her kid in that much pain eventhough I was 28 by then,).  The pain couldn't be soothed I paced and paced and paced for a few hours trying to "manage" it but I couldn't and had to go back in.  So by day 3 everthing was great.  It healed well and since then I haven't had another terrible episode, but now when my allergies are bad or I feel my eyes are dryer than normal, I put the ointment in at might or use lubricating drops just in case.  Cuz' I NEVER was to go through that kind of pain again.  Dr. Jackson was quick to deal with my pain, was open to trying to heal it without surgery, was honest about the fact that even after the surgery it might recur.  I felt very confident with Dr. Jackson as my dad's cataract surgery went well, but he was very informative and open so I feel great about  an experience with intolerable pain involved, go figure....
    - Nicole H.
  • B
    Jacksoneye

    I have a reminder to call and make an appointment. The wait times can be really ridiculous. I have my appointments early so I can avoid that.

    - Bernadette K.
  • A
    Futterman, Dr. Jay B.
    The cataract removal was a wonderful procedure and I had no problems at all.  He has a very good patient side manner.  He explains everything in detail.  He appears to be very skilled.
    - Diane G.
  • A
    My Eye Xpert
    .
    - Anna K.
  • A
    Pearle Vision
    Found acceptable frames quiickly. Said they would call when glasses were ready and they did. Picked them up, in and out in five minutes. Vision improved.
    - Robert H.
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Eye Doctors in Lindenhurst

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