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Concrete Repair reviews in Libertyville

  • A
    Lagos Paving
    The job was scheduled for late fall but the weather turned and it was on hold until this week. The owner, Jose, kept me informed of when he could do the work. He did not require any upfront money so the delay did not cost our church any out of pocket additional expense. Once we established the timing he was very punctual on his commitment to do the work. He and his 2 men came with all the needed equipment at 7 AM and were done at 3 PM. Over 200 sq ft of concrete and asphalt had to be removed and replaced. A 32 foot trench drain was installed as well as a 30ft long drain line to an existing storm basin. When he got to the storm basin he discovered that it was badly detected underground and would soon cause major problems. He gave me a fair upcharge for rebuilding the catch basin and was able to add that to the job.
    - Richard B.
  • A
    Hynek Construction
    I would recommend Hynek Construction. They presented a competitive bid, explained the process, had me make decisions on some items but provided recommendations. They showed up early, worked hard and cleaned up afterword. They kept me informed of the progress and any issues. A very professional company.
    - ELAINE M.
  • A
    CCCM Inc
    Every once in a while I am truly reminded why Angie's List works and is worth the investment... Terry and CCCM are the poster child. I am researching my first ever driveway repair / replacement, and Terry went out of his way to look over pictures of my driveway, provide me sound advice, and even educate me in areas like asphalt vs concrete... all AFTER he knew he was too busy to be able to win the work himself. 100% altruistic and appreciated. Given their other amazing Angie's List reviews and now my own personal experience, I will go out of my way to work with Terry and CCCM on all future home improvement projects. You should, too!
    - Troy R.
  • A
    Concrete Crawlspaces & Basement Waterproofing Corp
    This is a tough and dirty job. The crew was very polite and didn't even leave any mess! They dug trenches to the footing along all 4 walls of the whole crawl, set the drain tile and sump pump and vapor barrier, all before lunch! We had a 1 pm city inspection, no problems there, and then the concrete mixer truck showed up and they pumped in the concrete. My village required my sump pit to drain to the city's storm sewers, and trenching to the street would have cost a fortune. They were able to run an ejection pipe through my basement ceiling to where my other sump pit ejects. Village inspector was happy with the work and my crawlspace is now dry and looks amazing! Just a warning to others that concrete puts out a TON of humidity into the house. After 24 hours water was trickling down the basement walls and all our windows were wet and fogged up. We bought a 70 pint dehumidifier and after only an hour the basement walls were dry. We've been running it continuously so we capture whatever humidity the concrete loses.
    - Teresa B.
  • D
    Lindemann Chimney Service Inc
    This is a classic example of how poor management and lack of communication can screw up a job. I've used Lindemann and JB Brickworks before, so I understood their reputation and I was aware of their quirks. We were told that this job would take 1.5 weeks. As of mid-October, we are working through issues associated with the invoices (so the lack of communication is STILL a problem). I thought the job was straightforward: 1) Replace the existing fireplace with an insert, including relocating the gas key, and replacing the dated facade (proposals #1 and #2) 2) Install an appliance flue to secure the performance of the chimney (proposal #3) To make things easy, we supplied a picture of the setup we were after and asked what they could do to "make it like that". We worked through the options and we nailed down the project so that we used off-the-shelf and easy-to-get stuff as much as possible. The only "special" item was the marble, which we pre-ordered, so we were good there. We work through the calendar: Rain and availability of various teams meant we needed to shuffle the start date. No problem. Deposits paid. We moved and stacked furniture and cleared paths for the workers. All set for a July 18th start. "Team One" came and spent the first day ripping out the old fireplace and rebricking in preparation of the install of the insert. When they left, they said for us to expect the "gas guy" to come the next day and reroute the gas-line so that we could remove the unsightly and inconveniently located gas valve from the middle of our family room. Later I notice concrete "leftovers" in my landscaping in very conspicuous locations in my yard (like in the middle of my backyard grass). I got concerned that this is a "lawnmower story" waiting to happen, so I cleaned it up. Hey, there's more over there in the flower garden... No big deal, but it left an indelible mental mark... Day two. No "gas guy". No phone call. Nobody. Day three. Nothing. Day four, five and six. The same. I called the rep that I was working with and left messages for her on her personal number: "Hey, this is Eric, just wondering schedules and such. Trying to plan when I need to be home, trying to understand calendars..." etc. Nothing. No returned calls. Zero. Then I calling the office: "Sorry, she's not available right now, Can I take a message?" I leave messages, which go unreturned. During week two, I get a notice from someone that "Team Two" will be out. We're past the targeted finish date, but they come! These are the appliance flue guys, so they work the day under the crawl space and in and around the chimney. They are supposed to finish up the preparation so that the install of the insert and the mantel and stonework can take place. Man, we are excited now! The gas key port in the middle of the floor is a steady reminder that the gas guy hasn't come... More days pass with nobody showing up, with more phone calls and emails made. I'm told people are on "vacation" and "parts are not ready" and "weather issues". It would be nice to sit on furniture rather than stare at it all piled up... In week three, I get information that the mantel will be installed, with the rest of the insert hardware soon to follow. At this point, I'll take any form of progress. Fast forward to mid-August: we're through the first month of this project that was supposed to take 1.5 weeks. One of the key installers has left the company, and I am still dancing around multiple teams of workers: Team One arrives one morning to install the stone, but cannot continue because Team Two didn't leave the necessary parts from the insert. It would be unwise to cut the stone and have it wrong (measure twice cut once, got it). I'm thinking that they make phone calls to Team Two to find the parts, etc, but within 30 minutes, *Poof!* Team One leaves. No idea what is going on. No idea what next steps are. No idea what the calendar is. I place more phone calls, send more email messages. I get some replies that include "sorries", but I really have no idea who is managing this project or what the next steps are. At this point, I am starting to notice splashing of concrete residue inside and outside of the house and am wondering if these "small details" will be addressed. My confidence is sinking. I search the internet and am happy to find nothing that indicates that the company has gone out of business or done anything else that might further complicate the schedule. My messages continue to go unanswered. I search for anyone has a "" email address (the JB Brickworks person hadn't every called me back) and send out a short but very pointed message: "Who should I talk to about this project so that I might express my extreme dissatisfaction with the way that it has been handled, learn what efforts are available for properly prioritizing and completing the work, and hear what compensation is available?" Oh ho! Now that I am a "pain-in-the-***" customer, the phone calls and emails start rolling in! Comfy chair people want to stop over, see the progress, explain to me where I misunderstood schedules and what work was to be done, and provide me with a hearty handshake with reassurances. Sigh. More mishaps: The drywall guy was really nice, but he missed a day too (something about car trouble?). A phone call or message would have been nice. The remote sensor on the insert fails. Must be replaced. More time. A panel inside the insert is damaged. 10 more days. Okay, so now it's September 6th. I get the "Hey, the work is done, here is the invoice..." email. They were nice enough to give a nominal discount on the first invoice of this $17K project, but I can't help but notice the following line item: "Cap off gas key". I notice that this is quite different than the line in the original proposal which said "Move gas key to floor adjacent to hearth". I notice also the line in the signed proposal that says "Any alternation will be executed only upon written approval..." I get underneath in the crawlspace and judging by the fact that the cob-webbed-covered gas key is still there, I conclude that it hasn't been touched, let alone relocated (not that I need to confirm this, because I can see it in the middle of my family room floor). Lindemann/JB Brickworks emphatically claims that the team spent hours working on this line (not sure which team). I offer up pictures that say otherwise, and suggest that a $300 discount from this part of the bill is warranted because the work was not done. This gets escalated back up to comfy-chair people and on September 20th, they say they'd like to come out and explain that the job is complete and press their case. I am happy to welcome them, but they have yet to reply (it is mid-October now). I understand the money makes the world go around, so I promptly pay this invoice less the $300 correction. Out of the blue, I get a note from a different person in their organization indicating that the balance on the two remaining invoices are "aging" and that payment was due when the work was completed. I noticed a few things: 1) Well, firstly, they have not sent me any invoices, 2) the amount they indicate that is due does not reflect the deposit I paid, and 3) despite numerous corrections over the past three months, they continue to misspell my name. I send (yet another) note asking for the corrections and I cannot help but feel that this "straightforward" 1.5 week project shouldn't have consumed my summer (or theirs for that matter). So, after all of this, I am left to consider the fine work that Lindemann/JB Brickworks did. Yes, the people that did the actual work were pretty good, and yes, it looks nice, but at a high cost of loss of trust, considerable stress, and a memory of aggravation that will live on for years (sort of like a root canal: yes, good to have it done, but you'll avoid it if you can). I feel bad that I had to manage their work and I do have concerns that later on down the road, should something happen that requires service, I will be without adequate support. I feel bad because I wasn't a jerk at all about this project. I gave them every opportunity to turn the corner, communicate, explain, or do something on their own to make me a happy customer, or at least pretend I matter, but no where in the chain did they step up. The sweet kiss of the invoicing confusion will be cherry on top. I hate writing reviews like this, but they dropped several balls, and people should know about it. I can't help but think that a couple of appropriately timed phone calls might have impacted the "Responsiveness", "Punctuality" and "Professionalism" ratings dramatically. Whatever. You may end up going with them, but just be aware of what you are getting yourselves into. Good luck.
    - ERIC P.
  • A
    Mason's Northside Concrete
    Was happy with Mason's. Since the area of concrete to be replaced was rather small (maybe 12 square feet), I was having trouble finding any concrete company to come and do the work - they all had a minimum square footage number way above what I was looking for. Happy to have found Mason's, who was easy to work with, fairly priced, and did quality work.
    - Davidious S.
  • A
    Lopez Concrete & Brick Paving
    This project went extraordinarily well from the first contact until the end. Saul came out on a Sunday morning to give us an estimate. We had already received 1 estimate from a contractor who seems to do most of the driveways in my area. However this contractor's price was not acceptable. Saul's price was far better than others we had seen in our research. His approach was also direct, businesslike and to the point. It was obvious Saul was an expert in his field. In the following days we had a number of questions which Saul and his assistant Maria answered by email immediately the same day. We then received the contract electronically, signed and returned it. We then agreed on a start date with Saul's office. Saul's crew arrived right on schedule at about 7:30 AM. The supervisor was Jimmy - an exceptionally hard worker. Jimmy had a crew of 3 men- all extremely hard workers. Saul arrived later in the day to check the progress. The work was fascinating to watch. The crew cleaned up the area well at the end of Day 1. I paid Saul half of the agreed upon amount on Day 1. Early on Day 2 the crew arrived with the cement mixer and began to pour the new driveway and walkway. They artistically labored to smooth out the new driveway cement and refine measurements. The job was completed in the afternoon of Day 2. The driveway and walkway are a masterpiece; I should have asked them to sign their work! Once again the crew cleaned up things in a tidy manner, as well as returning some grass sections to their original position on the lawn where it was necessary to cut some away in order to lay the borders for the cement. My flowering bushes near the walkway were not harmed at all. Also the crew cut away a small bit of stray concrete on the porch foundation which was not quite level. I paid Saul the second half of the $4400. The crew said do not use the driveway for 4 days so that it could set undisturbed. I would enthusiastically recommend Saul to others in my area. Working with Saul and Maria (who was especially attentive and helpful with emails) was a great experience. You would not be disappointed; excellent work for an excellent price! Thank you Saul!
    - Barbara B.
  • A
    R A S Concrete Inc
    Great communication and great job on the driveway extension.  Very competitive cost as well.   Very responsive even when we were doing phone tag for a while.   Would easily use again for any other project and recommend to others.
    - Brenda S.
  • A
    White Rabbit Garage Organizers Flooring
    We moved into current house last year. The house is old and
    the cement garage floor is under terrible conditions: not only there are cracks
    and pits here and there, but also the cement powders keep coming off the
    surface. Last winter the powders blended with snow/ice/oil brought in by cars
    and formed dirty mud here and there for the whole winter.
    In early Nov, I signed the contract with White Rabbit and
    scheduled the repair on 12/1. Then I went out of country. After getting back I had
    bad cough and was not able to move things out of garage for White Rabbit staff
    to perform the work. I called and request an extension of the service. Sally on
    the other end of the line offered that they move things out and back into the
    garage and made it possible that the repair be done on time!
    During the service, an abnormal thing happened with the old
    concrete and they had to redo some surface areas. But they decided to redo the
    ENTIRE surface, just to make sure the entire surface look EXACTLY the same! This
    expected incident (not their fault) caused two more days of work but they completed
    the entire work at the original cost.
    After service, they helped us move all things back into the
    garage ? things were better organized than before! Oh, by the way, after they
    moved things out, they put them neatly on the hard ground of my backyard and
    tightly covered the entire things with tarps, not only to protect bad weather,
    but also make my backyard look much better during these few days.
    It?s been a week since the work was completed and the
    surface totally changed my garage from a forbidden dirty area to part of my
    indoor area! I can put more things into the garage and enter the garage from
    inside the house with my slippers on without worrying about getting dirty. Without
    their help moving things out and back in, I would have never been able to enjoy
    such pleasant environment for this upcoming winter!
    Also, throughout the process, starting from the first interaction
    to completion of the project, I can strongly feel their professionalism and
    caring for their customers. I am totally satisfied with their work and happy
    for my decision to choose the White Rabbit!
    Oh, one more thing ? they left the paperwork at my door with
    a small gift ? a white rabbit in a black magic hat! My eight year old daughter
    likes it so much that she brought it with her to school the next day! How considerate
    this company is!
    Thank you, White Rabbit!
    - Eric Z.
  • A
    Bob Wilson and Rick Selle teamed up to do our job. Rick came over for bid and Bob was there everyday leading the crew. Apparently These guys are old friends and silent work partners, worked perfectly for me.
    Communication was open and truthful. They told me the work backlog accurately and that the summer of 2014's mini construction boom was the reason for the backlog. Amazing they estimated their work date very accurately even though it was almost two months out.
    Bob and crew showed up on time or slightly early everyday. They removed all the existing concrete floor in a manner so as to not damage the garage walls. Note our gauge is fully finished with interior quality drywall and paint as I am a motorcycle and car guy and spend a lot of time out there in the evenings. I was amazed there were able to get the existing garage floor removed with zero damage to my paint and drywall.
    Instead of rushing the pouring of the three garage bays on one day. They took their time to make sure it was done perfectly. The grading functions perfectly and the joints are perfectly straight. They even eliminated the joints under my garage doors at my request to eliminate a point of entry for mice as we live inside a nature preserve (in the woods).
    These guys are Pros. They work and behave just like you wish every other contractor would. Polite, respectful, leaving a clean worksite everyday (contractors that treat a remodel like new construction, i.e. leave thier trash everywhere, is a major pet peeve of mine).
    I can say nothing bad about these concrete workers. I am sad though that their work ethic and professionalism is not the industry standard among other trades people I have used in the past. I honestly have come to expect the worst after all my dealings with renovating our home.
    Bob Wilson and Rick Selle came along and reminded me there are still a few gentlemen left in the world who take pride in every aspect of their work including cleaning up for the homeowner and next tradesperson, in out case the Asphault repair guys.
    Class act all the way.
    I wish these guys did other types of work as I fear this will be my only project where I get to deal with them.

    - David B.
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