Grout Experts

A181 REVIEWS

Founded 2006 • Angie's List since June 2007

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Awards & Badges

Angie's List Super Service Award badge
Super Service
Award 2019

Hours

Sunday
Open All Day
Monday
Open All Day
Tuesday
Open All Day
Wednesday
Open All Day
Thursday
Open All Day
Friday
Open All Day
Saturday
Open All Day

Company Contact

38590 N Munn Rd

Lake Villa, IL 60046

Description

The Grout Experts are the leaders in the grout and tile cleaning and restoration market. The products and equipment used are the latest technology to bring your grout and tile back to life....

Verified Reviews

181 Total Reviews
Reviews by Rating
A Rated
150
B Rated
12
C Rated
4
D Rated
7
F Rated
8
Read reviews by category
Ceramic Tile (166)Floor Cleaning and Waxing (33)Bathtub Restoration (20)Kitchen and Bath Remodeling (19)Marble and Granite (17)Title Services (7)General Remodeling (7)Countertops and Backsplashes (4)Buffing and Polishing (3)Graphic Design (1)
Showing 1-10 of 181 reviews
C

RATED

12/02/2019

The grout resealer was applied with a Sherwin Williams outdoor style paint. It was applied with a brush and done a bit sloppy. He cleaned up as he went along but there is paint/sealer on the tile. He also missed spots i did not see until after he left and the appropriate dry time was complete. The caulking was ok though. For a professional I expected more

DESCRIPTION OF WORK
Grout Reseal - Bath ReCaulking

CATEGORY ceramic tile

COST $525

SERVICES PERFORMED? Yes

WORK COMPLETED ON 11/21/2019

A

RATED

10/01/2019

The grout cleaning and re-caulking was excellent!

DESCRIPTION OF WORK
Clean Grout and marble tile and caulk

CATEGORY bathtub refinishing

COST $1,300

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 08/23/2019

A

RATED

07/23/2019

Our experience with Grout Experts was great! Mike came by to do our estimate and kindly answered our many questions. Kevin sent reminders via phone, text, and email about our upcoming appointment for the repairs. Tobi came today and repaired a section of our shower wall, where the tiles were starting to come off the wall due to improperly mixed mortar. He also regrouted and recaulked in both of ou...

DESCRIPTION OF WORK
Grout repair and caulking

CATEGORY ceramic tile, marble & granite

COST $600

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/23/2019

A

RATED

05/17/2019

arrived on time for the estimate and again for the work375

DESCRIPTION OF WORK
we needed ground causing around a resurfaced tub

CATEGORY ceramic tile

COST $375

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 05/17/2019

A

RATED

03/27/2019

I called for a quote before we put our condo on the market. They (Mike) came out the next day. While we didn't need the work done immediately, when we did, they quickly scheduled the service to exactly fit into our timing. Arrived on time and did a FANTASTIC job. Our two bathrooms needed grouting in many spots - shower, tubs, and floors and they delivered fast and superior work. Very efficient and...

DESCRIPTION OF WORK
Grout and caulk two bathrooms to ready for condo resale

CATEGORY ceramic tile, marble & granite

COST $400

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 03/20/2019

A

RATED

03/27/2019

I called for a quote before we put our condo on the market. They (Mike) came out the next day. While we didn't need the work done immediately, when we did, they quickly scheduled the service to exactly fit into our timing. Arrived on time and did a FANTASTIC job. Our two bathrooms needed grouting in many spots - shower, tubs, and floors and they delivered fast and superior work. Very efficient and...

DESCRIPTION OF WORK
Grout and caulk two bathrooms to ready for condo resale

CATEGORY ceramic tile, marble & granite

COST $400

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 03/20/2019

SERVICE PROVIDER RESPONSE

[Member Name Removed], Thank you very much for the wonderful review. I'm glad you liked the outcome. Thank You, Kim
A

RATED

03/11/2019

Job was well done for a fair price I would definitely use them again

DESCRIPTION OF WORK
Steam cleaning my bathroom tiles and grout

CATEGORY ceramic tile

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 02/28/2019

SERVICE PROVIDER RESPONSE

.
A

RATED

03/11/2019

They were on time and they did exactly what they said they were going to for the price they quoted. I would use them again and recommend them to anyone!

DESCRIPTION OF WORK
Fix my bathroom tile and grout

CATEGORY ceramic tile, floor cleaning

COST $2,650

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 03/11/2019

SERVICE PROVIDER RESPONSE

Thank You!
A

RATED

03/05/2019

It was a very good experience. They came out and quoted we agreed to the price. Scheduled an appointment they arrive on time and services were performed in a timely and professional manor. Goon turned out great and no mess to clean up

DESCRIPTION OF WORK
Tile and grout cleaning

CATEGORY ceramic tile, floor cleaning

COST $400

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 02/26/2019

SERVICE PROVIDER RESPONSE

Thank You for the review.
A

RATED

03/03/2019

The Install went very well. Carlos was very experienced and professional. I was very satisfied with the way Carlos explained every step of the process. I now have a beautiful kitchen floor.

DESCRIPTION OF WORK
Installed porcelain tile floor in my kitchen.

CATEGORY ceramic tile, bathroom & kitchen remodeling

COST $1,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 03/03/2019

SERVICE PROVIDER RESPONSE

[Member Name Removed], Thank you for taking the time to give us such a great review. I'm glad Carlos was able to give you a great outcome for your project. Looking forward to working with you in the future. Kim

Services Offered

Grout Cleaning, Sealing, Color Sealing, Re-caulking, Re-grouting, Water Damage Repair & Tile Repair.Tile Installation

Services Not Offered

Ask for details

General Information
Licensed
Not Applicable
Bonded
Yes
Insured
Yes
Free Estimates
Yes
Eco-Friendly Accreditations
Yes
Payment Options
Visa, MasterCard, Discover, Check
Emergency Service
Yes
Warranties
Yes
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.