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Repair & Maintenance reviews in Lake In The Hills

  • A
    A+ Dan & his team at Fine Gas Repairs did a great job! Very honest and straightforward family owned business. I would definitely use them again. Great service, knowledgeable, stood by there word on price, appointment time & day, quality of work, follow up everything done the right way the first time. Great work Thanks.
    - David C.
  • A
    On July 3rd, our refrigerator stopped getting cold, the bottom freezer worked but the upper refrigerator was around 70 degrees. Dave had us defrost our entire refrigerator for a recommended 4-6 hours, top and bottom freezer, which we elected to do overnight. The next day the refrigerator was restarted and both top and bottom worked. This got us through the 4th of Jully weekend until he could come out and replace the faulty computer on July 5th. I thought Dave was nice, very professional and knew his stuff.
    - Douglas L.
  • A
    It couldn't have been a better and easier process. Joe picked up the new microwave at Lowes, installed it at a rental location in Gilberts, disposed of the new one, and did it within a day. He then came by my house to drop off the paperwork. Unbelievable service! He's got a customer for life. Thanks!
    - Scott T.
  • A
    Local Home Appliance
    I called Matt about making a repair to our dryer. An appointment was scheduled and he called to let me know he was on his way. I was extremely pleased with the service I received from Matt. He was prompt, courteous, pleasant to talk to and explained exactly what the problem was and what he was going to do to fix it. The price was extremely reasonable. I have never used this company before, but will certainly do so again when the need arises.
    - Sharon A.
  • C
    Cornerstone Appliance Service
    Prompt arrival to troubleshoot on a Friday. I understand the need for a $72 service charge on a house call to troubleshoot. Technician determined the door seal on the dishwater needed replacing and the part was ordered. Total time for this visit was 15 minutes. We scheduled a repair date for Friday, 6/3. Upon technician arrival, I questioned the billing amount of $172 which included the service charge plus an additional $60 for installation. The seal replacement and check took less than 10 minutes. Normally, the service charge includes some or all of the labor charge especially since the time spent way less than one hour. I mentioned this to the technician and he said this is how Cornerstone bills. He offered to take off $20 and I said that's a start, in the end he really only took $15 off. So for 25-30 minutes of actual troubleshooting and work plus a $52 seal, the final bill totaled $153 which does not seem reasonable. That equates to $101 or so for service and repair for less than 25 minutes of labor. Maybe this is standard practice, but I won't be using Cornerstone next time. Unhappy Customer
    - Dennis M.
  • B
    Lifeline Plumbing Heating & Cooling
    The technician was professional and cleaned the water tank.

    I did not get a report  so I don't believe there was a plumbing check as listed in the coupon. When we turned the various faucets on there was black soot coming out. In addition he did not come up and check the various gas lines, toilets and hose bibs.
    - Chris N.
  • A

    Dan gave me a prompt estimate earlier in the month that was very fair and much better than the other estimate that I received from a local plumber. They trenched a new gas line 60', under a fence and sidewalk to my garage and made a new connection to my existing gas meter. The work took most of the day. They were meticulous about cleaning up all of the excess dirt created by the trenching process. I would not hesitate to recommend them or to hire them again. Their work was affordable and they did an excellent job!      

    - Douglas L.
  • A
    Just putting the finishing touches of window treatments in our new great kitchen and couldn't be happier with the outcome! We took out a wall between an unused, small family room and the kitchen. This also meant re-routing the furnace vents. (We needed to replace the furnace regardless so the timing was right.) We contacted Mega in January and chose them based on reviews and the fact that we believe in supporting local family businesses. This was a first-time experience for us. We learned a lot about this "relationship" that is formed with the Mega sales, engineer, crew and also other services (the design team at Shapes and HVAC). Jeremy (sales) was very professional and prompt with answers to our many questions. He and Don (engineer) helped us patiently to resolve challenges with our design along the way. - and there were many! Our space is large enough but the shape is more rectangle and permanent fixtures like doorways, patio door, windows and even a fireplace to deal with made design challenging. We had about 12 versions of the renderings before we confirmed the final. We quickly learned that this was going to be a slow process if we wanted to be happy with it in the end. Once the designing was complete (which took over 4 months) the other steps were quick (the demolition and the remodel) We moved into the functional kitchen mid June. Of course there is wait time for the cabinets so then we started shopping for the counters , flooring, backsplash, sink etc. MEGA helped guide me to resources to keep me on budget. There were many items to choose and purchase and they even guided me through all of that to make the best choices for us. That was very valuable and time saving for me.They were always available and always got back to me quickly. (Heard them say jokingly that I "needed my hand held" but take no offense because we paid them to do just that and I knew I needed it.) If there is any company striving to making the 100% mark in service it is MEGA. Three months after completion I've noticed some nail pops and a screw that was stripped and making a cabinet pull-out drawer a little loose and I called them and got immediate response. In the beginning we hesitated to pay someone to coordinate everything for us but found early on that giving that responsibility to MEGA was not a mistake. When a question came up about anything from electrical, paint, plumbing etc we had a go-to-guy and solutions were immediate. You don't get that when you, the homeowner, hold the clip board. The crew was always respectful of our home, keeping it clean and staying on task to get it done as projected. They also interacted well with each other and that impressed me. We elected to have a lock box put on the house so they could come as early as they wanted. The workers came in and out and didn't act as though our little dog was an inconvenience. The carpenter who did the cabinets, trim and flooring was great! He worked every minute he was here and left the area spotless each day. His work is noticed by all who see our kitchen in the details he put together. The crew who put the old cabinets up in the garage really surprised us with their precision just for the garage! They also interacted well with each other and that impressed me. I loved that they always showed up in their clean, MEGA trucks! I would hire them to do my next big job! get it done as projected. I loved that they always showed up in clean trucks! I would hire them to do my next big job!

    - Alice S.
  • A
    Appliance Alliance
    Richard knew exactly what the problem was before I finished talking, same day repair, parts were already in truck. Great service and I will repeat if any other problems come up in the future. Would definitely recommend.
    - Ryan H.
  • A
    MJ Watch Service
    I called ahead to see if MJ could change the battery on my watch.  They said they could and for 12 dollars.  I was frustrated because the store that I purchased the watch from would not do it on site telling me they would have to send it away for two months and charge me 75.00  They also said they were afraid they would scratch it.  The folks at MJ Watch had the battery changed in about 2 minutes and no scratches and for only 12 dollars.  It looked like a real repair shop.  There were about half a dozen repaitmen working on watches with all kinds of specialized tools.  If my watch ever breaks I'd bring it there rather than send it back to the manufacturer.  They really know what they are doing.
    - Elizabeth R.
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Repairmen in Lake In The Hills

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