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Exterior Contractor reviews in Lake In The Hills

  • D
    Rated a F just for responsiveness because of a no response to project that was inputted directly to this provider through Angie's list. Either two reasons for this is they did not want to do the job or they don't check their inboxes. Either case I received zero responsiveness. Angie's asked for a review so that is the proper rating. All other categories are N/A because because no worked performed.
    - Greg C.
  • A
    After the service contract was signed and Rick got the permit we had a newly installed fence in about two weeks. It looks terrific. Augusto worked by himself in terrible heat and still got it done in two days. It is perfect. And the best part it is guaranteed not to fall down in up to 70 miles an hour wind.
    - JoAnn S.
  • A
    I recommended Phoenix Exteriors to my parents when they needed a new roof and siding for their home in Streamwood. They did such a great job that my parents neighbors also chose Phoenix Exteriors to replace their roof and siding. I also recommended them to my brother and sister in law in Algonquin when they were looking to replace their roof and siding. They once again did such a great job that my brother in laws parents used them as well. They take pride in their work and I will continue to recommend them to my family and friends.
    - Jeff J.
  • D
    Affordable Window Cleaning did not want to schedule because it is too cold. Today is Dec 5. I'm sure we could've found a day sometime where we could schedule an appointment with appropriate temperatures or maybe they only do pressure washing in the summer when it's 70��. Close your advertisement for pressure washing so no one has to go through the refund process.
    - Dennis M.
  • A
    Finding an honest company to replace the siding, and soffit and fascia at my home in Lake in the Hills had been a nightmare, until my sister recommended I contact VinylTech in St. Charles. Before contacting VinylTech, I had obtained estimates from several other companies that were also recommended by friends, and the experience was terrible. These companies report they pride themselves on providing customers with the best materials, and customer satisfaction; but the reality is truly far from that. Unfortunately, I believed one of these companies, and after getting me to sign a contact and getting a deposit from me, failed to meet their promise of doing the work for me, and refused to return my phone calls. Because of this, I had to take several days off from work, and will now have to go to court to recover my deposit. Fortunately, during a recent family gathering, I was sharing my frustration with one of my sisters who recommended VinylTech. After seeing the great work they have done on two of her properties, and reading all the great reviews VinyTech has, I am glad I contacted them. My experience working with VinylTech has been exceptional. Manny and all the VinylTech staff have provided me with the best customer service, and always make sure I am completely satisfied. I am glad to say my home is now ready for the winter with new siding, and soffit and fascia. The materials used by VilnyTech are the bests, and make my home look great. I am completely satisfied with all the work VinyTech has done at my home, and highly recommend them to anyone. Thank you VinyTech for the outstanding job you have for me, for your outstanding customer service, you are the best!
    - Marco G.
  • F
    Proceed with caution��� Very frustrating experience from quoting, to day of service, and invoicing. I highly recommend against even doing business with them based on my experience. Looking at other reviews I should have followed their guidance and went somewhere else. It started with the quoting process. The prices are posted on the website, however, when calling about options and including multiple services I asked if there were price breaks. The representative said absolutely and pulled up my address online to ���look��� at the house. I knew exactly how many windows I had and size of my house. Based on the online pricing it should have been in the ball park of $900. I explained if I���m doing all these services how could this be packaged up. I was assured for a house like this and ���they do it all the time��� would be $600 - $700. I asked for a quote as I didn���t want to have a surprise invoice of $900 after the fact, but told they just write up on the invoice when they come out and do the work. Shame on me for not forcing it in writing, because sure enough they do the work and the invoice comes up to $910. I immediately called to discuss, to their credit they did lower the final price to $750, but was not after a few conversations and waiting for a review and call back. I was told they would arrive between 8 and 9 am. I got a call at 9:15 that they wouldn���t be there until 10:30, and they final showed up at 11. This didn���t concern me all that much. However, as it got later they were not able to finish due to darkness. They said they would need to come back to finish the window cleaning the follow morning. The issue here is no one could be home, which didn���t prevent them from cleaning the outside windows. However, now it was my job to have to put all the screens back in the windows since they couldn���t come back in to install them on the windows. Once the invoice dollar amounts were settled it took almost a week for them to mail and email me the bill itself. I received it on Tuesday 10/10, within a day I started getting calls about paying my invoice and how / when it would be done. I literally didn���t even have it for 24 hours before it started. I talked to a person 2 days later and said I had been traveling and would get to it within the next couple of days once I���m back home. I couldn���t get to it until 10/17, but a prompt payment within a week of receiving was completed. However, I still managed to get two calls following payment asking me about when I planned to pay. Today on 10/19 I was actually able to take their call and told them it was paid and I have the conformation email from their systems and can forward. Got a call a few hours later, that they couldn���t find it to resend the conformation email insinuating I never sent it the first time and acting as I hadn���t paid. Clearly they have payment system / email issues on their end. Getting treated like a dead bet who doesn���t pay bills and receiving at least 6 calls within a week to pay an invoice I���ve had less than a week is insulting. Mind you I have an 800+ credit score and never have missed a bill payment in my life. The overall experience has been horrific and I would advise to steer clear based on shady quoting / sales processes, invoicing issues and general derogatory tones about paying an invoice that is less than a week old.
    - Jeremy A.
  • A
    I have recommended Hogan to neighbors and friends. Everything went very well and very smooth. At no time did I feel rushed when trying to pick the exact color of siding I wanted. I was given samples of different sidings and roofs. They were willing to work with me on the decorative trim and keystones I wanted around the windows and garage door. I did have 3 other companies give me estimates on the work. I also had 2 other estimates on the windows. Not only did Hogan Exteriors come in with the best prices and materials, they were definitely someone I could work with.
    - Nancy S.
  • A
    From quote to finished product Rustic Fence was a great company to work with. Installers were professional, cleaned up after themselves and answered all of my questions. Would use them again for sure.
    - Mike S.
  • A
    It was very easy to work with Rick. There was a lot of good back and forth getting the details figured out. He was able to match the color of the siding perfectly and the gutters match the trim around the house. All the material was hauled away quickly and everything was left clean.
    - Dave M.
  • C
    Every day they showed up they were two hours late. Everytime. They were only here twice, but both times they were supposed to be here 8:30 a.m. and they didn't show up until later. They didn't call me I had to call them when they were late. Their work wasn't really too bad, I probably would use them again, for certain things. They pretty much cleaned up after themselves.
    - gloria j.
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Home Exterior Specialists in Lake In The Hills

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