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Door Installation reviews in Lake In The Hills

  • A
    All of the Georgetown staff were very professional. We received quotes from other companies but the Georgetown quote included little things that made a landscape fabric and stone underneath the deck. There was an issue with the plat a survey that we provided Georgetown, but Corey worked with the village for several days and resolved the issue. The project only took two and a half days, which is a testament to the experience of the Georgetown's staff.
    - Robert J.
  • A
    Installation went well. Dennis, the installer, showed up on time, was professional the whole time he was at my house, and he did a great job. The quality of the door is equal to others I looked at, as is the fit and finish. I would consider using them again if I were to be in the market for either doors or windows (they installed windows in my house a few years ago).
    - Rob S.
  • A
    It went very well. It was a larger job with 20+ windows and three large exterior doors, working at elevations up to three stories. The installation workmanship is impecable. The windows and doors installed are quality products and competitively priced. I would definitely recommend these people again.
    - Patrick P.
  • A
    CRS did amazing work. The work was completed on time. No hidden costs, or additional fees on final invoice that weren't approved prior. The craftsmanship was exceptional. The project took about 4 weeks to complete and the crews cleaned up every single night. The owner Tony provides excellent customer service. We will definitely refer this company and use them again on future home projects.
    - Nicole H.
  • A
    It went fantastic! Jerzy is very good at his job, he makes sure he knows what you want and asks questions and offers suggestions to make you happy with the final project. I have never, in 20+ years of hiring contractors, had a contractor work so hard to make sure we are happy with the results! He was flexible in the many changes with threw at him, and exceeded our expectations! He is the right man for the job! I would recommend him to everyone!
    - Jack B.
  • A
    Joe did an excellent job with the repairs needed. He made a great suggestion on different material to replace a transition piece where the laminate meets the carpet. We are very happy with how it turned out and it should hold up well in the high traffic area. He was timely, cleaned up his work areas, and was very professional. I am sure we will be calling him again!
    - Jill H.
  • A
    My husband and I have only superlatives for the work the men did. The contractor, Voytek, was meticulous and in almost daily communication with us. Steve and Voytek offered excellent suggestions and ideas when I was unsure the best option or choice to make regarding lighting, flooring, and even paint colors. Their work is top quality, but their price was exceptionally reasonable. The contract was clearly written and Steve was always in touch to explain what was coming next in the buildout. Steve's estimate of the time to complete the work was right on, actually completing the work ahead of schedule. Voytek and his crews were extremely considerate of our time and needs as seniors. When we made additions to the contract, and there were a few, Steve gave us the best price possible and Voytek took any additions or changes we wanted in stride. The workmen were punctual and professional in their work and use of time. I highly recommend the Basement Men.
    - Michael G.
  • A
    The sales and installation teams were very professional and punctual. We are extremely happy with the outcome of the project and look forward to replacing the remainder of our windows with Illinois Energy. We highly recommend their services.
    - Danielle S.
  • D

    Initial contact 6/17, exchanged info, we asked for a sliding screen door replacement, Screen Doctor misinterpreted our request as a rescreening job (screen only) and we were requesting a new door. Estimate given as $110 for a approx. 77x36 inch door. Several emails later we made an appt. for Tuesday 7/5 at 11am, some 2 1/2 weeks later and at my instigation.

    7/5:  I received a text message at 11:07am for 11am appointment, that the tech was running late and should arrive by 11:35am. I texted again at 11:35am. At 11:50am still had not arrived, so I texted back asking for the status. The tech arrived at around 12pm noon. After inspecting the slider, both parties realized the discrepancy between our request of a new sliding screen and Screen Doctor's expectation for strictly a re-screening of the current slider. The Screen Doctor's estimate for a new screen door was $350, some 7 times the price of a screen door at the local Home Depot which we felt was price gouging. Btw our sliding screen door is a standard size 77 1/8 by 36 inches.

    Unfortunately, the tech took offense to our concerns on the tardiness, cost and general interaction in the exchange of text messages. All of the problems, including different expectations, would have been resolved through a simple phone call, but in the process, I felt Screen Doctor was more interested in a quick $110 15-20 minute quick fix rather than good customer service.

    No, I would not recommend using Screen Doctor.

    - Dennis M.
  • A
    We had an overall good experience with Olson.  We needed a new patio door and window.  The door we had was purchased at a big box home improvement store and it never fit correctly.  It had been leaking on our wood floor for a while before we noticed,  We also had a window that was leaking.  We found Olson on Angie's List and they had excellent reviews.  We called and made an appointment and we received an email confirmation with our salesman's picture so we'd know who was coming.  A very good safety feature.  Our salesman, Pat Mcgrath came on time to the appointment, he was very personable and  started our by telling us us some background about Olson that  we found informative.  He took measurements of the door and window, He was very knowledgeable about the manufacture's products that Olson sold.  We let him know our budget and he gave us some recommendations and that he'd email us some manufacture's brochures and estimates.  After narrowing down our choice with the options we wanted, Pat said there would be about a 2 month lead time.  ( They were very busy) But as we were not in a time crunch that was fine with us.  When the installation day came the installers were on time, very courteous and efficient.  When they were finished, they cleaned up the area very nicely.  After everything was done, we noticed a slight manufacture's defect in the door.  Pat fixed the situation very quickly and we received a new door.  We also received an upgraded screen as the screen that came with the door was inadvertently not sent.  And one more thing, we had a small crack in our siding, we had a piece of the siding for the repair and Olson installed it for us for no additional labor cost! How many companies can you say that about?! I highly recommend Olson for your door/window/siding needs.  This review is a bit late in coming as we did have the work done in July 2015.  
    - MARY C.
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Door Installers in Lake In The Hills

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