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Transmission Service reviews in Lake Forest

  • A
    Auto Lab of Libertyville

    I looked up Auto Lab on Angie's list and saw the very positive feedback.  I needed a second opinion on a major repair suggested for our 2002 GMC Yukon.  I had taken our Yukon with 56,000 miles to the Chevrolet Exchange dealership in Lake Bluff, IL (since we don't have a GMC dealer near us) for basic maintenance.  We also asked them to inspect the car carefully and let us know if they saw anything else that needed to be addressed since it was 12 years old, but had very low mileage for a car of that age.  In addition to recommending multiple maintenance services, the service advisor called and said they heard noise coming from underneath the car, and that they inspected the front differential bearings which were worn, so it would cost us $1,500 to repair.  They also said we should also replace the backing plates because they were rusting at an additional cost of $650.  They also suggested another $730 of maintenance services IN ADDITION to the maintenance services we had requested.  I told the dealer we had heard no unusual sounds, but he said his expert had looked at it and the work should be done.  Suspecting I was being taken, I told the dealer to complete some minor maintenance, but that I did not want them to do any of the major repairs or the additional maintenance work they suggested.  

    I called Sherman at Auto Lab and explained what I was told by the dealer, and also that I would like him to inspect the car and recommend anything else that needed to be done.  We set the appointment for just two days later.  After inspecting the car, Sherman indicated that they saw nothing wrong with the front differential bearings and they did not need to be replaced.  Further, he said the rusting backing plates were very normal for a car of that age, and that they didn't look like they really needed to be replaced either.  He recommended the other services which I gladly agreed to, including some that the dealer had suggested.  Auto Lab's charges as compared to the Dealer's proposed charges were much, much lower. 

    Sherman and his team were extremely honest with us about what was needed, which saved us a lot of money, and the services they did provide were well done and at a very fair price.  We'll definitely be using Auto Lab in the future for all of our repair and maintenance needs.  I would highly recommend them!!!!!!!

    - Ray L.
  • A
    It is a small family run business but they are very good. They were able to work on my horse trailer right away even though they did not know who I was. Anytime I need immediate assistance from them to get my trailer ready for inspection, they are there to help me. They are professional, polite, respectful and kind. Their fees are also very fair.
    - KAREN R.
  • A
    Auto Lab of Libertyville
    The reason why I chose this shop is, of course, that I found this shop in Angie's list. And then when I went to the shop, it was already 2pm. People in the shop seemed quite busy, but they did everything very quickly and comfortably, including estimation, explanation, arranging, repairing. And a person in the shop dropped off and pick up me to my house during those hours they repaired, which was really nice service. Follow up has also done by a call. I have been feeling so comfortable for everything they did, so absolutely I would use this shop again. I don't want my car to be broken though. Thank you for everything, Sherman, and the Owner!
    - Yuzo I.
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Transmission Shops in Lake Forest

Companies below are listed in alphabetical order.

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