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Auto Repair reviews in Lake Forest

  • A
    KEN'S VOLVO TECH INC
    It was easy and went well. My old Volvo S60 runs great now. I have been using Ken (Volvo Tech) for 3 years when my good friend Mary C. recommended him. She has been using him for many years. The cost of service is with parts and labor.
    - Elizabeth S.
  • B
    AAA Vernon Hills Car Care Plus
    It's a new facility. I've gotten a few oil changes here and it's gone fine. It's very close to me. I had a coupon for a great price on the oil change. I would use them again but I'm moving out of town in few weeks
    - Kristin H.
  • A
    Auto Lab of Libertyville
    We were happy with the work that they did. It was fairly competitive. They aren't super cheap, but super competitive. I guess they were good. Its hard to say, I wasn't there. We were happy with their service. We would recommend. The workers were good at their job. The facility was clean and modern.
    - Kevin R.
  • A
    Marshall's Service Center
    I recently moved from Chicago so I had not used my air in several years. I drive a BMW so I was concerned I would have to pay quite a bit for an inspection. I purchased a $50 deal on AL though I was skeptical they would do the inspection and recharge for $50. I was wrong they completed the work fast and efficiently and the air is very cold. Also the service techs were very personae and engaging. Clearly an honest shop. I'll be back for sure. Great experience
    - Daniel W.
  • A
    Auto Lab of Libertyville

    I looked up Auto Lab on Angie's list and saw the very positive feedback.  I needed a second opinion on a major repair suggested for our 2002 GMC Yukon.  I had taken our Yukon with 56,000 miles to the Chevrolet Exchange dealership in Lake Bluff, IL (since we don't have a GMC dealer near us) for basic maintenance.  We also asked them to inspect the car carefully and let us know if they saw anything else that needed to be addressed since it was 12 years old, but had very low mileage for a car of that age.  In addition to recommending multiple maintenance services, the service advisor called and said they heard noise coming from underneath the car, and that they inspected the front differential bearings which were worn, so it would cost us $1,500 to repair.  They also said we should also replace the backing plates because they were rusting at an additional cost of $650.  They also suggested another $730 of maintenance services IN ADDITION to the maintenance services we had requested.  I told the dealer we had heard no unusual sounds, but he said his expert had looked at it and the work should be done.  Suspecting I was being taken, I told the dealer to complete some minor maintenance, but that I did not want them to do any of the major repairs or the additional maintenance work they suggested.  

    I called Sherman at Auto Lab and explained what I was told by the dealer, and also that I would like him to inspect the car and recommend anything else that needed to be done.  We set the appointment for just two days later.  After inspecting the car, Sherman indicated that they saw nothing wrong with the front differential bearings and they did not need to be replaced.  Further, he said the rusting backing plates were very normal for a car of that age, and that they didn't look like they really needed to be replaced either.  He recommended the other services which I gladly agreed to, including some that the dealer had suggested.  Auto Lab's charges as compared to the Dealer's proposed charges were much, much lower. 

    Sherman and his team were extremely honest with us about what was needed, which saved us a lot of money, and the services they did provide were well done and at a very fair price.  We'll definitely be using Auto Lab in the future for all of our repair and maintenance needs.  I would highly recommend them!!!!!!!

    - Ray L.
  • B
    Auto Lab of Libertyville
    It was okay. I thought they did a good job with my car. They had a loader that I thought was like borrowing my teenage son's car that was full of junk. The only thing that disturbed me a little bit was it was also a U-Haul dealer. The appearance struck me as being not focused on one of the two businesses and that bothered me. They did a good enough job; I didn't think it was anything exceptional but it was okay. I probably will not use them again.
    - Daniel W.
  • A
    Auto Lab of Libertyville
    I have a 2003 Saab 9-5 Aero.  I had tried to get the car's wheels aligned back in 2011 at a different auto repair facility, but was unable to because they did not have all the parts needed to complete the alignment.  Hence, the new Michelin tires I put on the car, wore quickly. With the car driving choppy, I called Auto Lab to see if they could help.  Auto Lab found the parts for me to get the car's alignment done properly.  It took them a few days to find the parts, but it was well worth the wait.  The car drives great now and have bought new tires too (at their recommendation), which made me feel much better driving the car all winter.  I never had a problem with traction.  They were fair, honest and completed the service in a timely manner.  I would recommend you check them out the next time your car needs to be serviced.
    - DAVID R.
  • A
    ROUSE'S AUTO REPAIR
    It is a small family run business but they are very good. They were able to work on my horse trailer right away even though they did not know who I was. Anytime I need immediate assistance from them to get my trailer ready for inspection, they are there to help me. They are professional, polite, respectful and kind. Their fees are also very fair.
    - KAREN R.
  • A
    Autonation Toyota Libertyville
    This is a great auto service shop.  They are very professional and explain everything going on with your car, your options and costs.  The work is done quickly and everybody is very friendly.
    - Ellen F.
  • C
    Classic Kia
    I was not happy with this auto service.  Several times things were fixed incorrectly and had to be taken back for more repairs.  I did not feel that I was getting the best advice about what my car needed and over time in this service shops car the cars performance deteriorated.  I should have stopped using them sooner.
    - Ellen F.
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Auto Repair Shops in Lake Forest

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