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Storage Unit reviews in La Grange Park

  • F
    PUBLIC STORAGE
    Overall, the experience was awful. Their doors to their storage areas are garage-type doors. The door next to mine was left open, and a raccoon got into their storage area  and found a space that could get into my storage area. I had mattresses (including box springs), pillows, cushions, table clothes, and alot of other belongings. This critter excreted feces and urinated on all of my belongings, left fur, dirt, and just made a mess. I purchased these durable space bags to put all my belongings in them. The raccoon was able to scratch through these bags, and ruined virtually everything. The cushions were wet with what I think was urine. I wasn't able to clean this so I had to purchase new cushions. Raccoon (Vermon) damage is not covered with my home owner's insurance, either. This company provides insurance which is additionally $8/month. There was a $250 cap (the top amount that they would pay for anything)+$100 deductible+$8/month, but even if I had purchased the insurance, this doesn't even pay for a set of sheets. I felt that it was their negligence that created this situation. The regional manager's final comment was basically to just sue them. I had a horrible time attempting to get a hold of anyone about this. I felt like this was really rude, nobody seemed to even care, and they weren't interested at all with rectifying anything in this situation.
    - Linda R.
  • A
    J & P Moving Services
    It all went very smooth.
    - Velma J.
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Storage Units in La Grange Park

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