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Lawn Mower Repair reviews in Johnsburg

  • D
    RALPH HELM INC
    The personal pace drive system of our walk-behind self-propelled lawn Toro mower had quit working. I took the mower to Ralph Helm Inc in Crystal Lake and was pleasantly surprised when the mower was ready the next day. The repair man had fixed the mower by replacing the drive belt and "adjusting guides and cables to specs." However, when I took the mower home and started mowing the lawn I found the self propel was no better than before I took the mower to Helms for repair. The belt replacement and adjustment had accomplished nothing.
    I had two choices, either take the mower back to Helms or try a different repair shop. I opted for the second approach and, based on a friends recommendation took the mower to  Woodstock Power Equipment in Woodstock, IL. After a quick initial inspection they determined that a plastic part on the mower handle was broken and would need to be replaced. Unfortunately the part was not in stock. It took 8 days to obtain the part and repair the mower. The pleasant surprise this time was that the repair was covered under warranty and cost me $0.00. The mower now works as it did before the breakdown. Woodstock Power Equipment will be getting my future maintenance and repair business.
    - Paul V.
  • A
    WOODSTOCK POWER EQUIPMENT
    The personal pace drive system of our walk-behind self-propelled lawn
    Toro mower had quit working. I took the mower to a repair shop in
    Crystal Lake, IL. They fixed the mower by replacing the drive belt
    and and quot;adjusting guides and cables to specs.and quot; However, when I took the
    mower home and started mowing the lawn I found the self propel was no
    better than before I took the mower to Helms for repair. The belt
    replacement and adjustment (and $95) had accomplished nothing.
    I had two choices, either take the mower back to Crystal Lake or try a different repair
    shop. I opted for the second approach and, based on a friends
    recommendation, took the mower to Woodstock Power Equipment in
    Woodstock, IL. After a quick initial inspection they determined that a
    plastic part on the mower handle was broken and would need to be
    replaced. Unfortunately the part was not in stock. It took 8 days to
    obtain the part and repair the mower. The pleasant surprise this time
    was that the repair was covered under warranty and cost me $0.00. The
    mower now works as it did before the breakdown. Woodstock Power
    Equipment will be getting my future maintenance and repair business.
    - Paul V.
  • F
    MATTS ON SITE REPAIR
    Came out promptly. Informed me one mower needed new blades. Riding mower needed new carburetor. Said he would order parts (John Deere riding mower) and return to finish following week. Was paid in full. That was last Spring. I've called twice. First time, no return call. Second time (over a month ago). He called back and said that parts were still on order!!! It is almost August and still no working lawn equipment!!!
    - LISA T.
  • A
    MJ's Small Engine Repair
    HE HAD IT FIXED IN A TIMELY MATTER AND EVEN DID A COUPLE OF EXTRAS ON IT
    - mary k.
  • A
    MJ's Small Engine Repair
    Great..punctual, work was done as promised and price was fair.
    - Shirley R.
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Lawn Mower Repair Shops in Johnsburg

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