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Roofing reviews in Hometown

  • A
    Brookside Home Improvement
    Eric from Brookside is very friendly and understanding. He took his time in explaining thing and answering any questions that I or my wife had and he kept checking in with us before, during and even after work was being done. When I originally called to make the appointment to have work done they we extremely busy and had long list of job ahead of mine and he did warn me about a long wait time till my job time would come around. When it was time for my job to be taken care of a time was set for the crew to show up and take care of it with no problems. The install was very quick and smooth and the crew was here in gone in a flash. Other than the new gutters being in place there was almost no indication that they were there. A few old nails and screws were found on the ground from the old gutters and that was it. New gutters and downspouts look and work great. There was a problem that developed from the placement of a new downspout, it was creating an ice hazard from water running off from melting snow where there wasn't one before. I called Eric about it and he had it fixed in a day at no charge. Now there is no more problem and everything is working great. I would defiantly use these guys again.
    - Dan M.
  • F
    UNITED SERVICES, DKI
    This was a nightmare.  I used a company that showed up the next day and made all kinds of promises of support .  Telling me not to worry.  That feeling slowly went away.  They use your current emotional state to get you to sign the contract then it's a nightmare. 
    My suggestion to anyone is take a few days to get your head together.  Do your homework on companies that come to you with promises.  They will say anything to get the business.  I have a handicapped mother and surprise so did the contractor.  To this day I wonder if he really had a ill mother or that was just the icing on the cake.  Get a few estimates before make your choice. You have to stay on top or have someone who can manage them.  GET A DETAIL ITEMIZED CONTRACT !!!!! They like to just have a chuck of money that seems to float around. I have asked for this several times and still have not gotten anything
    So I ended up paying $15,000 out of my own pocket to get the house in order and able to move in. 
    I was lucky to find a great company that came in and fixed all the crappy work that was done.  You might not be so lucky. So if United comes to your door tell them no thank you ... I wouldn't let them build a dog house ...
    - Donna A.
  • A
    PRO-LINE HOME IMPROVEMENTS
    Called on Sun. & left a voicemail, they called back next day & was very pleasant. I spoke w/Mike Grad. He came out within the wk., Mike sat & spoke w/me about the roof very professional & also like a friend, mailed a detailed estimate within 2 days. Had 3 others, but went w/Mike; signed a contract. Work started that following Tues.; Mike was great, very informative about the whole project. The 3 man crew was very nice & did great work, even took time to hear a suggestion from myself & a neighbor. With the reconstruction of my new front canopy, I didn't like the way it was going to be mounted to my porch. Had the crew stop, I got hold of Mike and he called the foreman on the site and they mounted it diferently to my liking without any problems. I was also having my garage torn down shortly after the roof being done & w/there being extra room in the dumpster. Mike left the dumpster for me for 3 wks. Made things much easier on me & my local garbage company. Thanks Mike & Pro-Line.
    - KAREN A.
  • F
    Diamond Home Services
    Diamond called my home randomly on 5/2/07, said they had specials going on right now on home improvements. I asked what specials they had, he started listing windows. I asked if they did roofs he replied yes and asked if he could come by the following day to give me an estimate. We scheduled a 4-6pm time on the 3rd, he said he would call two hours ahead to verify and never did. I waited at home until 2pm until bedtime and there was no call and no show. Still have not heard from them.
    - KAREN A.
  • A
    Bald Eagle Construction
    Called on a Sunday to the company and left a voicemail, they called back the next day, was very pleasant. But my roof is half slope, half flat. The flat part is what needed tear off and I was told by the company they did not do tear offs of flat roofs UNLESS it's 20% or less of the roof do to the torch equipment needed to do the work, which carries a higher insurance premium. Thanks anyway for your prompt return of my phone call.
    - KAREN A.
  • A
    Champion Roofing Inc
    Called on a Sunday to the company and left a voicemail, they called back next day and was very pleasant. But my roof is half slope, half flat. The flat part is what needed tear off and I was told by the company they did not do tear offs of flat roofs UNLESS it's 20% or less of the roof, do to the torch equipment needed to do the work, which carries a higher insurance premium. Thanks anyway for your prompt return of my phone call.
    - KAREN A.
  • A
    Kerry Masonry & Roofing
    VERY WELL !!!
    - FRANK K.
  • A
    Kerry Masonry & Roofing
    EXCELLENT !!!
    - FRANK K.
  • A
    Chapo Construction Company
    Showed up on time was very professional and provided all the information needed.
    - Richard S.
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Roofing Contractors in Hometown

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