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Decks reviews in Hoffman Estates

  • D
    Woodridge Deck & Gazebo Co.
    The company never got back to me with a price estimate. The gentleman smelled like he had been drinking too. I thought 3-5 days would be enough time to complete an estimate as the job was pretty straightforward. I had another company come out and worked up an estimate within 24 hours.
    - Paul S.
  • A
    DeckDoc inc
    Best company I ever used for my back deck restoration and staining! Technicians were on time, polite and very professional! Estimate I got from this company was very reasonable and we agreed to start the work immediately, and now my deck looks amazing and I will definitely hire this company again in future! Highly recommended!
    - Viktoria B.
  • A
    Backyard Images Inc.
    We had Backyard Images replace our old rotted main deck with a new TimberTech deck with Evolutions Contemporary Railing and accent lighting, as well as replacing a small landing on the side of the house. We got a lot of quotes from various deck builders, and Andy was the only one who gave us a complete quote without forgetting/leaving out something, or quoting something other than what we'd discussed. His quote included a detailed drawing that showed all the dimensions, as well as a 3D picture of what the finished deck would look like. We had settled on TimberTech products after comparing them side-by-side with Trex at a local supply company...the TimberTech looked much nicer. Backyard Images' price was very competitive with that of other deck builders, and they had a higher level of detail. Backyard Images has the highest certification that TimberTech gives to their installation pros, and they have been building decks for many years, so I felt comfortable with them. Andy was very helpful in discussing the various lighting options, and different options in the way we wanted the deck to look, such as beveling a few of the corners of the deck. Andy was very hands-on throughout the project. He gave us the initial quote, handled all the permits, and was on-site helping with the installation on many of the days. The deck took about two weeks to complete, all the inspections went smoothly, and their team kept the worksite area very clean. The framing for the deck is extremely solid, and the deck is beautiful. We are looking forward to spending many afternoons and evenings this summer enjoying our new deck. We couldn't be any happier with Backyard Images, and would hire them again in a second.
    - Jeff H.
  • C
    American Fence Professionals
    I have received no response from the company. Everytime I call, they say the will call me back after pulling my file. Needless to say they never do. I have resolved the problem by having someone else repair the gate and post at a cost of $500 out of my pocket. BUYER BEWARE
    - Pamela A.
  • A
    Pavestone Brick Paving Inc
    The removal of the two old patios, walk and privacy fences went well and quickly. The two new patios, walk and seat wall took about 5 business days to complete but part of the delay was due to weather (rain). The big issue I had was when I was paying the final bill and requested my 5% discount for being an Angie's List member. Pavestone said the 5% discount applied to the original quote and that the final number included all the "add ons" that were done. I had to argue that we had signed a second quote that included everything and never had Pavestone said the 5% discount would only apply to the first quote provided. I eventually received the 5% discount on the entire amount of the work, but it took some arguing with the Pavestone representative. So, my recommendation to others: make sure you don't sign a quote until you have everything documented and costs included on the quote so you receive the 5% discount on the entire project.
    - Deborah P.
  • A
    G Cat Construction Company
    From start to finish working with Vito, Jillian and the whole crew was amazing. From the first consultation to the last cleanup everything was great! We had to deal with weather issues, but that's Spring in Chicago. Vito's design concepts, attention to detail, and communication were both extremely professional, but also a delight to experience. Jillian's input, color palette recommendations, and staining techniques combined with the overall quality of workmanship and obvious pride in doing the best for their customers truly makes it very easy to recommend G Cat to Anyone who stops by and admires our project. Vito helped us out by making the design look organic and aesthetically pleasing as well as truly functional. If I sound like I'm gushing, believe me when I say that I am truly NOT giving them, their team, or their professionalism enough credit and praise. To say that my wife and I are both thrilled is to barely scratch the surface. Vito was able to handle some difficult transitions in elevation and makes our house look better and more functional. Go with G Cat, you will love the experience.
    - Thomas H W.
  • A
    Deck Company
    Keith and Nate Hudon were both professional and a pleasure to do business with. The crew was efficient and worked well together. When we originally contacted Deck Company we were scheduled to have our project done mid-June. We were pleasantly surprised when they contacted us and completed the job almost 2 months ahead of schedule.  We are pleased with the quality of their work and product that they used.  
    - Lynn C.
  • A
    Rock Solid Builders Inc
    We were very impressed by RSB. They handled all the permits and dealt all our procrastinating and last-minute changes easily. The materials and carpenters all showed up on time and built a good look, "rock solid" deck. We'd definitely recommend them for anyone looking for composite decking.
    - Scott T.
  • B
    TNT Builders
    I had TNT Builders out to provide an estimate for my deck about a month ago (or so). They were prompt to the appointment and professional. I was provided me with estimates for a couple different scenarios in a somewhat reasonable timeframe. The reason I decided not to use TNT Builders is mainly due to lack of timely responses (and is also the reason for the "B" for professionalism). After a couple initial communications, I started to have a lot of trouble getting a response, constantly having to call and email a couple times before hearing from them. TNT certainly had the most reasonable estimate out of the 3 I obtained, and I was really hoping to use them. I am very particular about responsiveness, and TNT fell very short of the mark, even before I approved any work. My expectations for a response is within 24 hours, at the latest 48 hours, unless there is a solid reason. I saw many other reviews where TNT either never responded to potential customers or it was very delayed, so apparently it's not just isolated to me. It's a shame I cannot use them since customers seemed satisfied with their work, but the responsiveness issue is simply too frustrating for me personally. I hope they will use this review to their advantage and try to be more responsive with future customers.
    - Andrew H.
  • A
    Deck Company

    The Deck Company handled a job that most contractors did not want to take on.  My deck had frost heaved in one corner, with the deck being raised about 3 inches in one corner.  Nate and his crew dug a hole that was much deeper than the required 42".  They knew I did not want to have this same problem again, and accommodated my every request.  They poured the new footing, stabilized the deck the removed the old footing.  They also built and installed a new stair case, wide than the before and not as steep, complete with new LED lights on the stairs and at the other end of my deck by the pool.  

    They did a great job, exactly as promised.  He kept his word on everything my told me they would do.  They were on time every day, never leaving for another job.  Once they were done, he did not want final payment until I was 100% satisfied.  I highly recommend this company for any decking project.


    - George P.
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Deck Contractors in Hoffman Estates

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