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Garage & Driveway reviews in Hillside

  • C
    A and M Garage Door Co
    Needed a new garage door opener. Came out the same day and installed one. So far it works, 3 remotes, a key less outside & button inside the garage. They told me this was a new and current model. Did some checking on the internet and found out this is an older model. I paid $480 for a Chamberlain LiftMaster 3255. I guess if it works and I don't need parts or repairs for many years to come; I'll be happy. But feel A&M mislead me into buying an older model for the current model price.
    - Paula H.
  • C
    Emergency Garage Door Repair Franklin Park IL
    The repairman called the night before to confirm Saturday but asked if he could come now if I was home. Sure, why not? He arrived and after a brief 5 min inspection informed me in broken English that there was a problem with the gear but he had a plastic part he could replace. Est $165. He said he would guarantee the work and if it broke again, to call him and he'd take $100 off the repair. I was skeptical but he then offered a lesser fix for $145. There was no part replacement with this option. He kept assuring me I didn't need a new opener. He used a couple screw drivers and a power tool (with bits) and finished his adjustments in about 10 mins. The door was functioning normally at that time. He asked if I had cash: no. He processed my card for $150 using an app called Square but he left no paperwork or summary of what he did. He did leave a very generic business card with no name on it. Their service was inconsistent with all the other providers I have found on The List. I made the mistake of not taking the time to see there is only one single review that resulted in their A grade. I would not recommend this company unless no one else is available. Moral of the story: sometimes the first company to respond is not the best hire for the job.
    - Stephanie M.
  • B
    Prairie Path Pavers
    Perfect Job on the Brickpavers!  
    Downspouts work has helped with drainage issues and the work was completed as agreed to.  Although I would have preferred to have a drywell installed so water does not exit on the top of the yard causing wet spots.
    - Thomas L.
  • A
    Sears Garage Door Installation & Repair
    I called to have maintenance done on garage door. It had not been used for many years, and was making horrible noises going up and down.  When tech came out, he saw how old the opener was (approx 25 yrs old) and suggested purchasing a new opener. Ofcourse i said, "No" but then told him I needed a new remote as well, and I had been told over the phone the price of remotes. Due to the age of the opener, a receiver would have to be installed as well. When you added everything up, it was close to the price of the NEW garage door opener, two new remotes, a keypad coded entry access, and lighting (my older garage door opener lights had stopped working long ago. So, I purchased the new garage door opener, and the tech did the maintenance on the door as a freebie. I am so happy he suggested purchasing. He was not pushy, just knew what he was talking about. I would recommend this service to any of my friends without hesitation.  The tech worked very quickly, removed the old opener, and was very good at explaining and making sure i understood how everything worked, even the sensors (which I did not have since my old opener was so old) and especially the keypad entry.  I am thrilled to have access to my garage safely for the first time in many, many years.
    - Marilyn L.
  • A
    Precision Door Service
    It was very good.  They came right away after I scheduled.  It didn’t take very long for them to complete the work.  After they were done, the garage door worked like butter.  The technician was nice and down-to-earth.
    - Geri M.
  • A
    Lopez Concrete & Brick Paving
    Part of the steps leading up to our main entryway were basically falling apart and this posed a big safety hazard.  After getting little to no response from a few other companies that I contacted on Angie's List, I thankfully stumbled across Saul's company.  He was very responsive to my call and he came out the following Sunday to look over the job.  It is hard to illustrate the awkward layout and configuration of these steps, but needless to say it was a tricky one.  I explained how I wanted the new configuration to be and Saul and his crew were able to not only make this work, but did it so well that it was beyond what I envisioned (in a good way!).  It only took one day for his crew to do the work, they were on time and started right away..  My family is now enjoying walking on safe steps.  On a side note: even though at this time we are not able to afford to have our driveway paved, I asked Saul if he could give me an estimate for this.  Once again, his quote was extremely reasonable and we plan to have him and his crew out next spring to do this job.  You can tell Saul takes pride in his work and I would highly recommend his company. 
    - Joanna H.
  • A
    Four Seasons Garage Doors
    The garage door had gotten off the tracks and the cable was hanging from front of the garage door . The door wouldn't go up or down. The sides of the tracks were bulging at both ends. The service representative was punctual and courteous. He recognized the problem and explained to me was caused it. He had it repaired within 45 minutes and didn't charge me because I had already paid for the service charge and I was a member on Angie's List. I was impressed with his professionalism.
    - Gregory B.
  • F
    Crystal Overhead Door Inc
    My garage door broke Friday evening, shortly after 5PM. We had used this company in November of 2012 and called them explaining I could not open my garage door, my husband was out of town, and my daughter and her one year-old son were trapped here until we could get their car out. We called both of their numbers, and the THIRD time I called I explained that my daughter had just lost her three year-old little girl less than two months ago and it was stressful not being able to go home with her son. WE NEVER RECEIVED A CALL BACK FROM THEM. I eventually called Affordable Garage Doors of Illinois Saturday morning and they came out within two hours of my call. They were great.

    I am adding to my original review because it has gone from bad to worse. Angie's List shows this company as having 24 hour emergency service. Today at 3:01PM I received a response to my call from Friday evening asking to schedule an appointment. I told the woman that we had called someone else and the door was fixed, and that I was disappointed with their taking so long to return my phone calls asking for their help. She replied that they were closed until today and she was just getting to my request, and in a rude voice said that is why I had not heard from them.

    I just checked their info on Angie's List which shows they have 24 hour emergency service. I also checked their hours, which show they are open on Saturdays. I called the woman back and told her they actually show their hours as being open on Saturdays, and she said just the technicians are available, no one checks phone messages until Monday. I informed her that it is disingenuous to say you are open on Saturdays but not take phone calls or messages, and she again quite rudely spoke to me, saying she will relay the message but she is just doing her job.

    I WOULD NEVER RECOMMEND THIS COMPANY TO ANYONE. I don't know if they are unable to keep up with business--they have a help wanted on their web site--but they completely dropped the ball here.
    - Lorie L T.
  • A
    Affordable Garage Doors of IL
    Having not gotten a response from Crystal Overhead Doors from Friday evening, I called this company on Saturday morning. I was given a time for the repairman to arrive, and he actually called ahead and gave me an exact time to expect him. Mo came and completed the job very quickly and even gave me a discount as an Angie's List member even though I didn't have time to purchase their deal online. He was thorough and explained our options and efficiently got the job done. I would not hesitate to call this company in the future.
    - Lorie L T.
  • A
    American Doors LLC
    Richard arrived within the time given to inspect my garage door. He first asked if I was having any problems with the door. I stated to him that the door would go up but not down in cold weather. He inspected all the working parts of the door and found that the control box needed adjusting, so he increased the power inside the control box that was needed to raise and lower the door. He lubed all the moving parts of the door itself, such as the rollers and metal attachments.  My opener that's kept in my car wasn't working well, and I asked if it could be replaced. He was kind enough to trade with me, a working one that he had. He told me that the a plastic gear inside the control box was dry and should be kept lubricated in order to keep the control box working . I was offered a discounted price to have that taken care of and I accepted his offer. He showed me how he had to coated the gear with a thick petroleum like paste and explained the safe way of removing and replacing the cover to the control box. He saw that one of the light bulbs inside the control box was out and asked for a new bulb to replace it. He was very knowledgeable and informative about several other things that I needed to keep an eye on such as; replacing the battery inside the key-less pad on the outside of the garage. He showed me how to open it ( which I would not have known otherwise) in order to get inside to the battery when it was time. I was very happy with the service and will certainly use them in the future if needed.
    - Vanessa L.
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Garage And Driveway Services in Hillside

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