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House Cleaning reviews in Highland Park

  • A
    We Clean Services
    Tatiana and Juan are an expedient, conscientious, and friendly team! Our previous cleaning lady left her role for maternity leave. I found We Clean via Angie���s List, and Mary and Tatiana were able to come to assess our needs a few days later. They gave a reasonable quote for the work that I wanted done and we set a time for an initial deep-clean. Tatiana and her husband, Juan, are the team that do the actual cleaning. They showed up promptly and got straight to work. Having had the same cleaning lady for a few years, what I most appreciated about Tatiana and Juan is that they noticed things that needed cleaning that the previous person did not. When they were finished, it actually felt as though a deep-clean had been completed, not just a cursory wipe down. Now Tatiana and Juan will clean our kitchen and baths on a weekly basis and Monday will be my new favorite day of the week!
    - BEN H.
  • A
    Agnes' Quality Cleaning Inc
    Agnes��� Quality Cleaning crew were punctual and professional, and did a very thorough job of cleaning my house! I was also impressed that their manager, Nicole, came to my house to check that all was going well. They even finished earlier than expected, saving me money! I have already scheduled them to return on a regular basis!
    - Joan P.
  • A
    Fresh Tech Maid
    It went very well. The maid arrived on time and did a wonderful job. She even left a note thanking me for choosing Fresh Tech Maids and letting me know what work she did throughout the house. The note was a lovely, personal touch. So unexpected!
    - Alisa B.
  • A
    A-Plus House Cleaning Service
    Ines emailed right away to set up a day and time. She arrived right on time and worked hard throughout. I would definitely hire her again. She is an excellent businesswoman as well and reminded me that I had paid for one hour more than I remembered.
    - Helen G.
  • A
    Classic Cleaning Inc
    Petra and her team deep cleaned our house last week, and so far I've been very pleased. Our bathrooms sparkle again, the floors no longer have dog hair everywhere, and our kitchen appliances look polished. Best of all, our house simply looks and feels substantially cleaner. With two little ones at home, trying to coordinate a cleaning service around their nap schedules is no easy task. But Petra has been accommodating and understanding. Her price is also very competitive. One difference, that I personally appreciate, is that Petra and her crew use my cleaning supplies and vacuum. She supplies the rags. This way I know exactly which cleaning products are used and dirty rags don't go from house to house. Hopefully, it makes life easier for the cleaning crew too. Highly recommend Classic Cleaning. Petra and her team are extremely responsive, friendly, and professional. I'm looking forward to their next visit.
    - Andrew D.
  • A
    Bella's Cleaning Services
    Rosie and Lupe are here as I type, moving furniture, vacuuming walls, and asking me about this or that branch or rock so they don't throw anything away that I may want. This was an emergency, same day, serendipitous cleaning that I could not be more grateful for. They are cheerful, thorough, thoughtful and fast. Thank you both!!!
    - LAUREN K.
  • A
    Agnes' Quality Cleaning Inc
    I've waited about a year to write this because I wanted to see how this company performed over time. Agnes has to be one of the most accommodating people I've ever met. She really understands what customer service means and how important it is to keep the customer happy. Over the course of the year we have had some scheduling challenges and Agnes has always been polite, accommodating and has gone out of her way to work with our schedules and time requirements. We really appreciate her "can do" attitude. Her crews are thorough, friendly, willing to do whatever is asked of them. Initially, they required some supervision. Whenever we don't get someone who has cleaned our house for us before (rare but it has happened) we need to give them directions. But the crews take the directions cheerfully and without complaint. Agnes gives you a window when the crew will arrive. In general they are within 15 - 20 minutes of the window which in my experience with cleaning services is pretty good. Prior to this, we used a service that would show up hours late, or cancel at the last minute which is why we don't use them anymore. The crews are hard working, don't mind our dogs and are very focused on getting the job done completely, but as quickly as possible. They use our supplies for the most part, but do have some of their own in the car if we run out. I think Agnes is a real find. She is very committed to her customers, making sure they are satisfied with the quality of the work and the entire process. House cleaning is not an easy industry and it's not easy to find someone who is as committed to quality as she is.
    - Nancy Holab N.
  • D
    A Clean Sweep
    The work was below average. Not attention to detail. It appeared that they just vacuumed, swept, wiped down counters and left. I called to express displeasure and they offered to do some remediation but I had already cleaned up. When I spoke to them the manager was supposed to call me back but never did. Would not recommend this company.
    - Richard H.
  • D
    Green Clean House Services Inc.
    The service was fine to begin with, but he is no longer returning my calls or coming back to finish the service. When I tried to get in contact with him, it turns out that he no longer has a website, his phone is temporarily out of order, and he's no longer active on Angie's List. It sounds like he shut down his business but he still owes me $200 and he's not getting back to me.
    - GAYLE S.
  • D
    Huemann Svc Inc
    I have used this cleaning service since 2011. The owner is Elizabeth Huemann, is a hard working single mother who started this business from scratch. Apparently her daughter, Maggie is now in charge. Elizabeth was always available to speak to & now she is MIA (Big Red Flag!)   Maggie is very rude & accusatory whenever there is a problem. Lately, there's been a lot of breakage & she does not believe her ladies could break things if I am home with them. Just because I am there does not mean I follow them from room to room. She was even bold enough to send me a nasty text after I sent her a photo with the latest breakage. Never smart to put bad customer service in writing. The first 3 years were fine. The past 2 years have been just TERRIBLE! A revolving door of office staff & cleaning crews. When you finally get the same crew regularly the quality of cleaning is all over the place. They come late, always with an excuse but no call ahead to let you know they are running late. Some weeks the cleaning is good & others I have to redo it myself. I even sent before & after photos to show what it looked like when they left & then after I re-cleaned it myself. Again, no response from ownership. Poor management & customer service from the top down. DO NOT USE THIS SERVICE. YOU WILL BE SORRY.
    - Abby N.
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Home Cleaning Services in Highland Park

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