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Home Improvement reviews in Hickory Hills

  • A
    Derek was very professional. He was out of town when I called and he still called me back to let me know. I was able to wait for him to return. He was friendly and professional. He was able to figure out what the problems were and fix them quickly. I would hire him again and highly recommend him.
    - Maria D.
  • A
    Fast service, professional and explained in detail the issue and showed me the repair and fixed it on the spot in less than a hour. My dryer suddenly stopped producing heat and I was concerned had my clothes in the dryer just got done washing, called and the service came out here. Ramon was helpful.
    - Desaray N.
  • A
    I appreciated Rafal's professionalism from the start. I had called him to quote on a two bathroom remodel job which had complications from the age of the home. I ended up hiring him to remove all the galvanized supply lines in the house since we had some walls open. From the beginning, he was on time for all appointments. He responded to texts and calls very quickly and answered any questions I had. The quote had a good level of detail and it was reassuring that he was already licensed in the town where the job was. Rafal understood that we were looking to close walls asap so he slipped our job into his schedule of larger jobs. So from my initial phone call to completion it wasn't very long. Work looks very neat and I was happy that he was able to explain some changes in plumbing codes. He also wanted to be around for the inspection which shows ownership and pride of work. The job was more than I had budgeted but I was only looking for rough-in work at the start and didn't anticipate having to remove all the original piping in the 1960's house. Now that its gone, we will have better flow and I don't have to worry about new valves. His quote was about comparable to others and I had one which was even higher. Definitely would hire Rafal again as his professionalism made it easier for me to manage our project.
    - erika b.
  • A
    From day one, talking on the phone with Mr. Hernandez's wife I could not ask for or receive better service. I will use and recommend the services his company and workers performed to as many people as would ask.
    - Denis R.
  • C
    The wall build went well as a previous review that I made reflects. The wall (a little less than a year later) looks and functions well. The reason for this follow-up poor review is that the lawn repair was far from adequate for the price paid. An erosion blanket with seed that was placed on the back of the lot, never had seed under it, and I had to seed it and redo that this spring. (done myself and came out great). The repair (supposedly to pre-work condition) of the lawn where machinery had been driven during construction was subpar at best leaving high and low spots. They came out to fix just this week, and damaged a downspout drain that I had fixed after they left it damaged after their first repair. There were two other downspout drains that they did in the initial job that are an eyesore that I will have to redo myself as well. So that leaves three downspout repairs and significant landscaping repairs after a job that ran 10% over the estimate. They did offer discounts on "future" services and to come repair the downspout drain, but why would I want something else to go wrong when they come back. Cut my losses and choose not to use again. Top dollar does not always mean top quality. They are respectful and polite, but that does not make a job look nice.
    - Steve S.
  • C
    Gentleman named Jim came by and took care of a basic request on my electrical panel. He knocked out the request in 30 minutes and was pretty knowledgeable. One thing I wasn't happy about was the $300 charge. He was over at my house for literally 30 minutes and charged me $300! That comes out to $600 an hour.. That is deliberately ripping someone off. Hindsight he should have quoted me that or I should have asked. But I trusted that he would be fair and my trust was broken. My normal electrician charges $60 an hour and does real good work. But he was busy at the time. So if you don't mind getting blindsided with a big bill and want good service call this company.
    - Brian K.
  • A
    USA was fast and efficient. They responded to my call immediately. Their team is amazing. Everyone worked so fast so the water wouldn't damage anything else. Everyone was kind and respectful. Great work done!
    - Beata N.
  • A
    I've had many plumbers try to fix my sink and every time it went right back to the same issue. Called USA and they sent a plumber immediately. Haven't had a plumber so kind and respectful and knew exactly what the problem was. After the work was done he cleaned everything up. I didn't have to worry about one spot missed. Definitely highly recommend this company if you are looking for professional work.
    - Beata N.
  • A
    Old State Mechanical took care of a plumbing problem I had and I was very satisfied. Rafal came out, provided an estimate. Then soon after came back and did the job. He was very professional, reliable, and cost effective. Will definitely call them back for future needs and refer them to neighbors
    - Brian K.
  • A
    Very well. Mr Gomez was very knowledgeable, professional, friendly and prompt. He took the time to explain what needed to be repaired and why. He even replaced a part free of charge. I highly recommend his services. Now my gas dryer works better than before!
    - Linda M.
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Home Improvement Services in Hickory Hills

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