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Door Installation reviews in Hickory Hills

  • A
    To say that I'm happy with Murphy's Windows would be an understatement. From my first meeting with Jimmy Murphy, I was impressed by his knowledge, confidence, and creative instincts. He listened carefully and executed everything that I requested, adding suggestions that I had not envisioned. I was pleasantly surprised when his estimate was very reasonable, especially compared to others in the industry of equal quality. I can't say enough about the professionalism, responsiveness, and craftsmanship of his tradespeople. Don's tireless work on the siding was superb; the window and door installers were excellent; and I was so pleased with the quality of the OKNA windows and how easily they opened and closed. Jimmy and his crew bent over backward to make sure that I was happy with the job they promised and they did not disappoint My home looks brand new again and Murphy's was such a pleasure to work with. What a transformation! I would not hesitate to contact them for any future projects that I may plan.
    - Marilyn W.
  • A
    This was a HUGE project, and Bill and his team did an amazing job. From the incredibly innovative design, to the installation of every last outlet cover - - their team worked swiftly and cleanly to get everything done to MY perfection!
    We began with comparing several kitchen contractors to get very rough estimates, struck out the highest and lowest priced ones, and then worked with 3 remaining groups. Express not only offered a very competitive price, but they offered so much more detail than anyone else was willing to provide. We talked thru a few solutions to making our kitchen better, and then they came back with THE MOST AMAZING ideas to solve our space issues. There were so many details I hadn't thought of that Bill helped us with. The price was well under several other contractors, and we were assured the materials would be much better than "contractor grade". Bill and his team were really personable, down-to-earth professionals, so, based on the designs, costs, and our "gut" - we decided to go with them.  Also, I really appreciated that Bill was familiar with our area, and knew about the general market value of our house. He wasn't going to sell us a designer kitchen that we wouldn't be able to recoup our costs on - should we ever decide to sell.
    Anyhow, demolition began, and the crew let my 7 & 9 yr old sons "help" - - they were very patient with the boys, and saw what JOY this brought to their eyes, so let them help tear down a wall. Everything was taken out and most of our 3 rooms (kitchen, dining room & front room) was down to bare studs. During renovation, the crew discovered we had some big electrical problems hidden up in the attic, and they spent several days (and even pulled roof down) to repair them - at no extra cost to us. It was such a relief to know that the contract price was THE PRICE. There were no extras, no hidden fees, no surcharges - - nothing. They came and worked and worked and worked, and fixed "non-contracted" problems along the way.
    I was really thankful that Bill's crew were all Express employees -- there weren't "strangers" in our house - - everyone he sent there worked under his company, so there was always reliable experts available for all of my questions.
    There's so much more I could talk about, like how they fixed other plumbing problems while they were there, and how I made them sit at the island with my kids and have lunch... but the most amazing thing I want to pass on is the END RESULT. I cannot believe how amazing our kitchen is. I have people tell me EVERY TIME THEY COME OVER that my kitchen looks like a model kitchen, and that it should be featured in magazines. It is exactly what I wanted and more. It is so insanely functional, I can have a kid doing dishes while I cook and my husband helps with homework at the island. I couldn't have come up with this amazing design on my own and the details are PERFECT for our family. From the double ovens, prep sink, homework organizer, hidden microwave, beautifully matched hardwood floors - - everything here is amazing. I can't wait to show you the pictures! Ha!
    As far as details like cleanliness and completion time - all was great. I mean, there was constant drywall dust everywhere, but we remodeled all the main rooms at once - so that was unavoidable. They vacuumed, dusted, and were always careful about cleaning up their tools and debris all along the way, as I had 3 small boys constantly trying to see what was going on.  We were given a 6 week estimate and they stuck tightly to that timeframe - - in fact, our kitchen was "useable" much sooner than that... thank goodness!
    So... to make a short story long - I would highly recommend Express. In fact, it's been 2 years, and we just signed another contract to put a master bath in our bedroom - and we didn't even get other quotes this time. We were THAT happy with the outcome of our kitchen. We feel like Bill and his crew will do a great job, won't cheat us or cut corners, and provide a quality room that will be enjoyed for years to come!
    Tammy


    - Tamara T.
  • A
    Schaaf installed the windows and doors when the house was newly built and we have used them over the years for minor repairs.  They are professional and always answer their phone.  When I talk to them they are knowledgeable and always get me to the right person to help me.  When they came to do the job they were quick and efficient and were in and out within minutes.  They didn't even charge me for the repair.  I will definitely continue to use them in the future.
    - Gary Y.
  • A
    Overall that was a very good experience. The day of the installationthree installers stareted working around 8 AM and were done in the evening with all the work completed in one day. The house was clean and neat when they were leaving and my new windows are just marvellous and they not only look good but are high quality. I am going to replace the rest of the windows in near future with the same company.
    - Marta Z.
  • A
    Very professional. They did what they said they'd do. They worked quickly and cooperated with our Co-op board so that we didn't have to do any paperwork. The job looked like we wanted it to. I'd use them again and I'd recommend them to friends.
    - Mateusz O.
  • A
    The workers at Evergreen were very responsive and professional. They were excellent and did the job in a timely manner. I had a good experience with them. I have no problems with them. They did quality work and I am very satisfied with them.
    - JOANNE U.
  • A
    I would definitely hire them again and would highly recommend them to anyone .
    - Bernadette M.
  • F
    I experienced poor customer service.
    - SONIA T.
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Door Installers in Hickory Hills

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