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Recent Basement Waterproofing Reviews in Hickory Hills

  • A
    The Real Seal LLC
    It went well. George, Cesar and Carlos did a great job. They had to dig up part of my front yard but they cleaned up the area so that you can't even notice. Real Seal has done several jobs for me and I've never had a problem. They are friendly, professional and trustworthy. Their prices are reasonable. I would recommend them to anyone.
    - Florence H.
  • A
    Matrix Home Solutions
    We had the pleasure of working with Matrix! Our project manager Daniel was an absolute pleasure to work with. He made our experience one to remember.
    - Jay L.
  • A
    Matrix Home Solutions
    Great! Matrix is a great company to work with. They run like a well-oiled machine! They stuck to the project schedule, communicated everything very well and were very organized. We can't wait to use our beautiful, new space!
    - JEANETTE G.
  • B
    Goode Plumbing
    I hired Goode based on their excellent reviews and their price didn't seem out of the range I expected. I was excited to have finally hired a company based on reputation, not price. I may have set my expectations too high. The salesperson quoted me for a cast iron backwater valve with a cover that would sit flush with the floor, and camera and rodding would be included. I called to schedule and Goode was able to come out the following Monday, so far so good. Come Monday, I waited through the 9-11 window I was given with no word. At 12:30 I called and was told that I needed to reschedule. Not 5 minutes later, the service guy called to say he was on his way. I guess this should have been my first warning. The workers show up around 1:30 and then they have to leave again because they forgot the concrete saw. So they finally start work around 2:30. At 4, they knock on my door and say they are leaving for the day and they'll be back tomorrow. I go down to the basement to see the progress and find a hole much deeper than expected and no sign of the sewer pipe, so I call, and they tell me its just a little bit deeper, they didn't get there yet. Day 2: The workers show up early, and now I find out that they didn't take the time to camera so they aren't actually exactly sure of where the sewer is. They'll just have to keep digging. Meanwhile, there's a pile of concrete, clay and mud sitting directly on my floor because they also didn't take the time to put down any tarps. Eventually, they find the sewer, which was not deeper, but about 2 feet over from where they were digging, now there's a 6 ft X 3 ft hole in my floor. Then they come in with this PVC check valve that they allegedly have to use because the sewer is deeper than they thought. I ask if there's a difference in price since 1. PVC is much cheaper than cast iron and 2. they no longer need to build out the access to the cast iron valve for servicing. No difference. So they finish up and shovel the mud off the floor and then I ask if they rodded and the workers look dumbfounded. At this point I'm not going to argue, it's clear they aren't experienced workers. So I get to work scrubbing the mud off the floor for the next 3 days. I called to complain that the workers didn't use tarps and left muddy footprints all over every square inch of my basement floor, back patio, front sidewalk. I was told someone would contact me so I waited to complain about the fact that they didn't camera or rod. No one ever called me back. Now my husband has concerns that the work was even done correctly. I guess we'll just have to wait until we get our yearly flood to find out. Upon seeing my review, Goode Plumbing reached out right away to schedule an appointment to go over what went wrong. The owner, Mike, came out to discuss my issues and offered his most sincere apology along with a few options for how to make things right. I do feel like the service I received was not representative of how Goode operates normally, we all get lemons once an awhile. It was unfortunate that I had a bad experience but Goode did everything they possibly could to make it right. Mike Goode truly cares about his company and his customers. Based on that, I would consider hiring them again in the future.
    - beth h.
  • A
    Matrix Home Solutions
    Great communication throughout the project. Very pleased with the job done and the finished product. Highly recommended!
    - Thomas R.
  • A
    The Real Seal LLC
    Austin and his crew were great. The Real Seal staff is professional, courteous and on time. They gave accurate estimates, time frames and provided real solutions. Replacing the sump pit created a mess as they basically had to dig a new pit. The crew did a great job cleaning up. By the time the crew was gone you would have never known they were there. We have used The Real Seal in the past when we needed an additional sump pit and an interior drain tile in the opposite side of the house. We had had minor water seepage issues for many years and was unable to determine the cause. Austin took the time to work the issues, determined the cause and came up with a great solution. We have had no issues and many heavy rains in the past couple of years since the work was completed. Without the work done by The Real Seal we would have definitely had water issues. We have used The Real Seal in the past, and if we have issues that they work on, we would definitely use them in the future.
    - DORI M.
  • A
    The Real Seal LLC
    I've had 5-6 companies come out to figure out why my basement leaks slightly during heavy rains. None of these companies actually did a water test to see why the water came in. Jerry, from Real Seal did. He took the time to thoroughly diagnose the problem and show me how water was coming in. Unfortunately for his company the solution was $2 worth of caulking around a door frame. That said, if I ever do have a true leakage problem or know some one who does, I would recommend Real Seal.
    - Joe A.
  • A
    Ulb-Dry Waterproofing Inc
    I just bought a house in Glenview. I was looking for a company that could install a drainage solution to one side of my house. The grade runs towards the north side of the house causing excess water runoff and potential seepage into the basement. I did my research and found ULB-DRY Waterproofing. I have to say that the entire process was absolutely flawless. Their estimator came out to assess the situation and provide solutions. They had to come out a second time to perform a site survey to make sure their solution would work properly (making sure there was enough pitch from the front of the property to the back to drain the water). Once everything was assessed we scheduled a day for their crew to come out to perform the work (installing a french drain to move excess water build up away from the side of the house). They also connected one of my gutter downspouts to the pipe to drain that water away also. The crew was very professional, hard working, and technically sound. Not many companies have all these attributes. They really knew what they were doing. This company is awesome.
    - Stipe B.
  • A
    The Scottish Plumber
    I live in a Chicago bungalow notorious for basement floods with heavy rains. After about four floods I did some in depth research on how to permanently fix the problem without tearing my basement apart. Some homeowners have the check valve/pump installed just outside the home. However I didn't want a manhole cover in front of the house and about $100 annually to service. I ended up with a Tramco flood control system with a lift station which was installed in the floor of my basement so no worries about the system freezing. I also had the sewer lined from my house out to the street. Yes it was expensive but I haven't had a drop of water in 5 years. VERY happy with the work and results. No more panic attacks every time it rains.
    - PAULA P.
  • A
    Fortune Restoration
    FORTUNE RESTORATION, ONCE AGAIN STEPT UP AND DID AN EXCELLENT JOB! FROM THE KNOWLEDGEABLE WORKERS TO TGE FRIENDLY STAFF. THE WORKERS, AS WELL AS TOM AND PETE FORTUNE DID WHATEVER IT TOOKTO COMPLETE MY PROJECT IN A TIMELY MATTER WITH EXCELLENT WORKMANSHIP. I WOULD NOT USE ANYONE ELSE IN THE CITY FOR ALL MY HOME MAINTENANCE . FROM PAINTING TO TUCK POINTING. 10 STARS IF I COULD. HONEST, TRUSTWORTHY, AND JUST PLAIN GREAT COMPANY!! THANK YOU FORTUNE!,
    - jules s.
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Waterproofing Contractors in Hickory Hills

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